International House of Pancakes

They really need to learn to cook. They’re shelled eggs taste exactly like powdered eggs and greasy. Hash browns for real greasy fries taste like ever cooked with onion rings everything taste like onions. Bacon was undercooked. The only thing that was cooked right was the pancakes but it’s impossible to screw up pancakes. I call it our $ 30 not so meal. What does staff was friendly. They can’t help how horrible the cooks are.

Service was horrible. We caught our millinial waitress playing on her phone instead of bringing us our food, utensils, the drink she forgot, & finally our change.

This was our second attempt to eat at this IHOP location, the first time had a 45 minute wait, so we passed. We were very surprised to be seated within 15 minutes. Our server seemed very friendly at first, brought is coffee and water quickly (while spilling mine all over the table) and took our order quickly. I have to say the atmosphere here is not my favorite. There were a great deal of children and it was extremely loud. Our food didn’t take too long and when it was delivered, I asked for ketchup. After the server left, I noticed my turkey bacon was far under cooked, but It was still edible. The issue came when we were trying to get ketchup. Our server was seated her second table and after that we never saw or spoke to her again until we were finally brought our check. I had to spend 15 minutes trying to flag down any employee to get a bottle of ketchup. We finally got another server to bring us the ketchup. We also saw a manager checking on all the other tables around us but she never stopped at ours. I know it was busy, but our server had only two tables to take care of which is nothing in a regular, busy restaurant! Our complete lack of service was appalling and we will not be visiting this location again.

This place is terrible, 20 minutes without drinks and then 45 minuted for a pancake breakfast! I honestly wish i could give a negative stars! Will never come back ever again!

Well let’s just say we’re in Cleveland first of all. Expect the unexpected.
Booth cushions have nothing in them basically, you’re also right on top of the family right next to you (at least where we were sitting) the drive on the way to this place is also very entertaining. Our waiter, Craig, is very good at what he does at least, so our service was fine. Eggs were amazing, along with my waffles and hash browns. Craig is also very punctual with taking our food when we’re finished. The wait for our food was quite long, but there were a lot of people here so we did expect as much. Overall we had a positive experience and we would eat at this place again.

Nice place for casual dining. We ordered for the garden fresh omelette and spinach and mushroom omelette. The omelette was good and served with hash brown. The service was prompt too. Overall a good experience.

The absolute worse meal of my LIFE! Soggy cold bacon and black specks in my scrambled eggs. The fruit looked like it was from an old can left over from the 80’s! I feel like I am going to PUKE

They crossed out our names without ever calling us by mistake, reassured is that we’d be next only to forget us again. Waited for 40min for nothing. Never coming back here again

Their food is pretty good. Not the best but it’s consistent where you get the same quality every time.

Right off the top IHOP why the heck would you name a drink and a pancake special the same (blueberry lemonade)? So naturally confusion was the theme of the visit.
Service while very pleasant was ungodly slow. As in got there at noon and didn’t get food until almost 1pm. Food overall, barring the afore mentioned issue, was ok. I was a rebel and got the Southwestern Club and well, it was meh. Turkey had no flavor. In fact the entire sandwich had no flavor, other than butter. Fries were ok. Coffee was a train wreck. Seriously it was probably the worst coffee I have ever had. Other members of our party mentioned the food has slipped — pancakes overdone, hash browns undercooked.
Why IHOP, why have you fallen so far? You have tons of competition at this location and the menu potential to drive them all out of business, yet you are failing at it.

IHOP doesn’t make a pretensions of being something it is not, but I’m always disappointed when I go there since I know that I could have had better food if I just stayed home. Probably the biggest piece of this is that their pancakes have a nappy taste to them which could probably be characterized as «slightly off dairy». Steak N’ Shake’s pancakes suffer from this as well but they don’t have the word ‘pancake’ in their name. As well, their bottles of artifically flavoered corn syrup? Yuck.
Anyway, I did love the coffee carafe that they would drop off, I wish more places would steal that idea.

it’s been a while since i’d been to the iHop on Brookpark Rd. while not the worst experience ever, it wasn’t very good.
i ordered the country fried steak breakfast (which came with with eggs, hashbrowns and 2 pancakes). Danielle had the strawberries and cream crepes (with eggs, hasbrowns and bacon). her bacon wasn’t very crisp, in fact it was pretty undercooked from what i saw. she also didn’t realize the strawberry topping was a pie filling and didn’t care for the strawberries. eggs on both our plates were not cooked. we got them scrambled in hopes of avoiding uncooked eggs. so much for that. i mixed mine up in the hashbrowns which helped a little. Danielle didn’t eat hers. lastly, our server never bothered to check in with us till we were finished eating.
i’m sure i’ll be back at some point, but i’m in no hurry.

Service was great and so was the food! This location provides much better service than the location in the Steelyard!

I wish I could give a negative review! A few weeks ago I went and they said they were out of ranch but I didnt think much of it since my meal was decent. Today during my visit since I had a $ 5 off card for donating money to childhood cancer. It took forever to be seated which should have been a sign from above to leave and go somewhere else. Once seated our waitress told us they were out of salad, milk, cheese, lettuce etc. it didnt matter much since all I wanted was pancakes. I ended up waiting forever for my food and it was awful I couldnt even eat it. How do you mess up a pancake for being International House of Pancakes? And to top it all off my glass had lipstick on it… Yuck! I will NOT be returning!!! If I were you choose a Denny’s near by!

I love ihop. Not just pancakes or breakfast although they have great breakfast deal, they also have good dinners (except chicken over cooked everytime) I just stopped ordering it. Love the coffee. Really like the steak and sirloin tips. Really good sandwiches. I like it alot better than applebys or perkins and even better than panera (except desserts). And the service at our brook park ihop cannot be beat. If you havent been there go… if you havent been there in awhile go back. Youll be pleasantly surprised. Only reason not 5 stars is that the bacon and ham last visit tasted like it had dried out and put back on grill. It was ok but everything else was perfect. Usually bacon and ham are good too.

The facility was clean and the food was good. We went the day after Christmas and they were busy but not overly so. The service was slow and the waitress was rarely seen. I will say that I believe that has more to do with the waitress than the actual restaurant but the service at a restaurant reflects on the facility it’s self so that is why I place it in this review.
We were seated right when we walked in but then it took 10 minutes to place our drink orders and then 35 minutes for our food to come to the table. Like I said the food was great but the service was poor. There are plenty of other IHOPs to select from in Cleveland so I was suggest going to another.

You can never really go wrong with ihop pancakes. They are light & the perfect size to be paired up with the hash browns & bacon (I love the turkey bacon) for a complete meal. If I want something heartier, I like to order the steak omelette that is loaded with steak, mushrooms, potatoes, & cheese.
The employees are friendly at this location. The one thing that is a downfall which I noticed at multiple locations is the fact it can take awhile to get your order. Even if the place is empty, I always have to wait awhile to get my food.

After our last two experiences (see my Perkins reviews) with breakfast we came to a place we can always count on for at least good service. We waited a little long to be seated and then we were seated in a crowded, stuffy little room full of small children. I asked to be moved so they accommodated. Our server, Heather, was excellent and she was handling the slow kitchen with patience and empathy. We heard. «Sorry your food is taking so long» a few times but everything came out perfect and we were happy for another predictable and reliable experience at IHOP.

The only thing I would like to comment on was the professional service we received at Ihop from our server Valerie. She made sure cups was full and that everything was ok. If something was not right she would correct and make sure it was the best product that came out the kitchen. Job well done!!!
Food was great as well

So what’s not to love about IHOP? Cheap American comfort foods served in a no nonsense unpretentious atmosphere by a friendly and attentive staff. How can one go wrong? Sure, the coffee’s a bit weak and the eggs are sometimes overcooked, but c’mon. This is IHOP. You pull up to the bright blue-​roofed building with those four letters beaming down upon upon you like some sort of otherworldly deity and you know one thing’s for sure — you won’t leave hungry.
9 times outta 10 when we go to IHOP it’s for breakfast food, even if it’s not really breakfast. My wife dreams about their fluffy pancakes (should I be jealous?) and there’s just something about the stuffed French toast that makes my pancreas squirm with anticipation, that crispy toast forcefully injected with sickeningly sweet cream cheese filling and drenched in movie set fake blood syrup. You know what I’m talkin’ about. My blood sugar just spiked as I was typing that…
Every now and then, I love to feel all high-​brow. That’s when I head over to some hipster eatery in Tremont or Cleveland Heights to plop down $ 15 for eggs Benedict and a mimosa. But when I just want to challenge my body with good olé American fatty eats that won’t leave me hanging, I go to IHOP. Oh yeah, and the drool is free.