Essential Day Spa

We’ve been going to the salon since they opened. We wouldn’t go anywhere else. They all are good. Jewel and Lisa are our favorites.

I started going to this nail salon two months ago. I have tried dozens of salons the area and was always disappointed! Not here… It’s by far the best! My nail tech is Lisa and she’s amazing! No matter how busy she is she takes her time and does a fantastic job!

Bad customer service. The nail technician was very rough with my natural nails. Rushed service and overpriced.

Pedicure was quick and he couldn’t understand English. Jewel did fill and was horrible. Every cuticle hurts. She went way too deep. Was speaking to the other manicurist there and sounded very angry. Must have taken it out on me. Will not go back!

I’ve been coming here for the past three years after trying out a few other locations in the area. I came here after getting a horrible Brazilian wax from my other «go too» spot. I vowed never to return to that place (T N Nail & Spa on Baltimore Ave, Laurel MD) ever!!! I walked in and the staff was amazingly nice and courteous. I’ve been going to them consistently to have my gel manicures and spa pedicure. I don’t go to the any of the men, as their attention to detail is subpar and they can be impatient.
They are a bit overpriced, but worth it! My pedicure can last for at least a month and my gel polish lasts for a minimum of two weeks… Always!

From start to finish this pedicure took less than 30 mins, I felt as though the technician rushed through. Each toe is shaped differently, and I had to request that he shorten (then file, although one would think if you cut then you know to file) and re-​clean/​cut cuticles on several toes, in addition to having to point out how he was about to end with polish from my last pedicure still evident on my toes. I came for convenience hoping I’d come across a new regular spot that I can hit post massage, but apparently not. Even for convenience I won’t be coming back. Extremely disappointed and a total waste of money.
The manager advised that the pedicure was less than 30 mins because I had a «regular»…DO NOT COME HERE!

HORRIBLE. The technician that did my nails was so rude. I tried to change nail colors and he stated «hurry up and make up your mind». I did two different colors. When he went to put the top coat he mixed the white color into the pink. I told him about it and he just brushed it off. When I went to dry my nails the air from the dryer was so powerful it cause the paint to blow upwards. Horrible. Another lady did it over for me. Still horrible. I just left.

I have been going to Essential Day Spa for about 2 years and I keep going back because of the excellent customer service! They are always super accommodating, very friendly, and professional. Some of the reviews mention that the Spa is a bit pricey but you cannot put a price on quality in my opinion.
The woman who does my nails is Jewel and she is by far the best nail tech I have ever had in my life. I am incredibly picky when it comes to my manicure and pedicure but Jewel always makes both perfect. She is patient, attentive, and very detailed. She holds her work to a high standard and always wants me to walk away happy. She is always available to take me on the same day that I schedule an appointment. I cannot say anything bad about her or about the Spa!
If you are in the area you should definitely check it out! I consider the Spa to be my best kept secret :)

I been going here for years, they do an awesome job! I usually go to 2 techs here, Jewel does very good nails, especially with designs and pedicures! Kevin does amazing nails!!!

This is my second time coming to this salon. First time I didn’t like the service & quality of the work I got from them. I was thinking to give another chance I came today to get fill and when the lady file my nails she cut me very dip & I had blood. I ask for discount and she say that is ok think like that happening all the time. She even didn’t say sorry & after all over charge me 35 $ she take for feel I think it’s to much. I paid & walk out never come back there again. My finger still hurting already couple hours. I sink this ppl don’t know how to manage bissnes & customer service very bad over there.

I use to frequent this location on a regular basis for a specific tech (kayla). She was fast, professional and the work was awesome. I went a few times after with another tech and the work was sloppy at best. Stop using timers and focus on the customer.

I’ve come here about 5 times and each time they try to up sell. Noisy, rude and one tech did my gels so far from my cuticle it looked like two weeks of growth. I like to give salons benefit of the doubt but I will no longer be going because the costs are not worth it. Mani, pedi gel for $ 86

I came back the other day to get my gel nails removed. The tech appropriately soaked my nails and removed the gel lacquer for $ 5. Although I was happy with the job and the price, it was EXTREMELY noisy in the salon. The techs were ranting back and forth loudly the entire time I was there. My Mom went on a separate occasion to get a pedi and said the same thing. I don’t know if it is only like that when the salon is empty, but it was definitely not the environment I’d want to visit again if I came to get a relaxing service.

Unilocal made me give them 1 star. If i could, id go with none. Worst nail experience ever.
–Overpriced ($ 37 for a basic mani pedi)
–poor quality of work (i could have done a better job myself… in the dark… with my eyes closed)
–rude customer service. The ladies didnt know i spoke vietnamese n in the time i was there, 5 other guests walked in and they bad-​mouthed every single one of them.
–they had OPI on the racks but not sure if the bottles were legit bc the polish was super thin and my nails were still wet after 30 mins of sitting at the uv light drying station (the drying station, of course, was broken!). They smeared but i left bc i couldnt stand to be in the store another minute.

Wanted to try out this new place as it’s close to home. Very disappointed! Everything about the mani and pedi was lacking in the whole reason one gets them. While it was not crowded and many employees sitting around, the whole experience was rushed, jarring, and joyless, things done in a weird order, massage was inconsequential and place over priced compared to even DuPont Circle salons! Only redeeming factors were the nice bright ambience and Cindy’s beautiful designs on my toes. Still not reasons to return. Downtown Hyattsville deserves better!

I gave this place 3 stars instead of 4 because of the pricing and the professionalism (or lack thereof) of the employees.
I ended up here twice this year just because local salons had a long wait so I walked in, plopped myself on a vibrating chair and let them work their magic on my feet.
Pros: the salon is nice and new and not a run down hole in the wall with old fixtures, signage, tables and chairs. It is still a fairly new salon so this should be expected. The polish color selections are nice… they have O.P.I and many colors to choose from. They also have a can of aerosol quick dry polish spray in case you want to dry your nails in a hurry and jet out.
Cons: They charge $ 25 for a regular pedicure which is $ 5 more than salons in that area. Is it worth it? For me it is not because they employees are not friendly, talk in their native language the whole time while you are getting your nails done. The water was too hot and I told her I can’t put my feet in and the lady working with me last time gave me an annoyed look, let in some cold water, switched it off and didn’t bother asking if it was better. It was still hot! They don’t carry your bag or shoes to the drying area like those salons who charge less. They do not ask if you need anything. If a salon is going to price pedicures higher than salons locally they need to really work on their professionalism. Make it worth $ 25 because I do not mind paying if the environment is friendly, accommodating, and peaceful.

I had a great experience here. They added this cool gel powder to the water. Then after my mani they dipped my hand in paraffin wax. Very cool.

Worst customer service ever! Horrible mani/​pedi. Never go here, you have been warned! If you want crappy service and a crappy job, expensive cost, then be my guest.

STAY AWAY PEOPLE!
I had a manicure done once here awhile back, and from the sounds of these reviews, NOTHING has changed!
I was waiting to meet up a friend at Buffalo Wild Wings, and was trying to kill time, so I came in for a manicure. It all started with the nail technician complaining about how I wanted a manicure and not a pedicure. She then complained that I was taking forever to pick out a polish for «just a manicure». She then sat me down, and continued to talk trash about me and how boring her life was and how she wished some rich guy would come along and whisk her off! BLAH BLAH BLAH.
Of course, she had NO idea that I could understand every last word she was saying, and even looked at me at one point and said, «this girl looks like she knows what I’m saying», but never bothered to actually ask me if I did. What an idiot.
To top off all her trash-​talking, my 12-​year old cousin could have given me a better manicure. She missed the sides of my nails, and the layers were so messy. I left completely dissatisfied, and my technician surely heard while I complained through the phone to my cousin in the same language she’s been talking about me in.
After awhile of not being able to get over how ugly they really looked while at Buffalo Wild Wings, I came back and demanded that the polish be removed. I didn’t even want her to put a new polish on, because I knew it would be as equally nasty. She then tried to be very sweet, but it was bit late and extremely fake.
GO ELSEWHERE PEOPLE!

The guy barely spoke english. He had goobs and gobs of this acrylic on my nails and underneath the tips. I looked at him and said it appears you do not know what you are doing, is there someone else that can take over from here? The man appreared to be running the shop was standing there and totally ignored my request and went to the back of the shop where i could not access him. I looked on the walls and no one had their licenses posted. This guy was young had a short haircut with blonde accent highlights in the front. I should not have to pay that type of money for someone to practice on my nails. I kept my cool, because I knew that the way to fight back would be to send this letter.
I am asking that someone from the state go in the salon and ask everyone working to show their licenses and ask them why they are not in view for the customers. My nails hurt from being handled roughly and the application of the chemical is a bit too thick. I did not want to make a scene, but I am asking that the State contact me after they have visited Essential Day Spa to notify me of the worker’s license status.
I feel like once you sit down and these people get started, you are at their mercy, they have the upper hand because they can communicate in their own language, leaving you in the dark as to what is really going on. They had no price listings and their pamphlets were all gone, for all I know the nail tech. could have just made up the $ 50 price just so he could ensure himself a fat tip.