Kwik Kar

This is the worst place to get an oil change in Texas. These guys are complete jokes and don’t deserve to be in business. I brought my car in for a simple oil change, and 30 miles down the road my car is smoking and the oil pressure lights are going off. I have to pull over to prevent my engine from melting, and see a river of oil pouring out of my car. I get it towed to the nearest oil change place and they tell me that the last people (Kwik Kar Colleyville) forgot to put an oil filter in and put the plug on backwards, BACKWARDS. When we went back in to talk to the owner about what happened he was very unapologetic, rude in fact. He offered to cover the price of the SECOND oil change that I had to get because of his incompetent staff, but nothing else. We still had to pay for the oil change, if you want to call it that, from his store. I will never return to this business, and I will broadcast this disservice to everyone i know in the North Texas area looking to get an oil change.
Recap — If you enjoy how the engine works in your car currently, DON’T GO TO THIS BUSINESS.

This place sucks. There’s one young guy with a beard who seemed attentive and helpful but they were busy that day and I decided to come back at a later time. When I returned a few days later, I drove up (to where the large painted arrows on the lot clearly point) and sat there for 3 – 5 minutes without any assistance There was one car in the bay and I saw 3 people inside apparently «shooting the shit». I figure, «Hey, maybe I’m supposed to go into this reception area and I’ll be greeted there». Went in and there was no one at the desk. I stood at the desk looking straight at a lady just beyond the glass (inside the garage) who avoided eye contact and walked away. Finally, a nasty old dude with about 3 teeth and a shit attitude comes to the door and says «Why are you looking for us inside when we’re obviously out here?» Come to find out after we left that he also hassled my wife while I was inside «Who’s driving?»…obviously the person who’s been seeking some service for nearly 10 minutes. He was needlessly nasty and I can’t see how he could be employed period, much less in a public-​facing role. Needless to say, I won’t be back. There are so many of these little Mom and Pop oil change shops around and I can’t imagine any worse service than what I received here. Do yourself a favor and avoid this place and their terrible associates at all costs.

I love this place, and whatever bad reviews were posted before must’ve been with previous management. I took my car there today to get the radiator flushed, and after checking, they said the coolant was fine and didn’t need replacing. What honesty! They could’ve gone ahead and I would’ve never known the difference. I always go there for oil changes, etc. and they’ve always been fair to me. I recommend them highly!

Well, I looked this place up on Unilocal after I was sitting in the lobby as my car was getting a oil change. Reviews were ok. Hmmm, they told me my lights were out over my license plate, no big deal, I got that replaced. So far no issue with this place. Except, I found it weird that the guy, who seemed like the owner or manager kept coming in the lobby and explaining to customers issues with their cars out loud in front of everyone. Like yelling across the lobby. The guy came in and told a lady that she would require some more work that her dealership must have missed. The price was $ 160 and then $ 40 for something else. She seemed a little uncomfortable with making decisions of services this quickly and in front of everyone. I find it really uncomfortable as well, sitting there having to listen. The way this manager puts the customers on the spot about additional services. He is really loud to and blunt. I personally think they would get more people to agree to additional services if they pull them out of the lobby and explain in more detail what they will do and what the benefit is to get this extra service done instead of yelling it at the customer across the lobby in front of everyone. Then came my turn, they said I needed new brake pads, my engine flushed, possible new something belt and air filter. Wow! I just wanted a simple oil change! Lol. I appreciate you pointing out those things but I didn’t come prepared to pay for all that today. What I wanted to be a quick 30 mins was over an hour. I know to expect oil change places to add on additional services but geez. Overall wasn’t to bad if you don’t mind saying «Not today» 6 times. Lol.

Horrible place… showed up to get a state inspection. one car in the baywhen I arrived… was completely ignored, parked went inside and stood in the office. waited for five minutes, then two employees entered discussing what they were going to have for lunch. looked at me and left. I went down the street and was taken care of right away and they were busy.

Overall poor experience for State Inspection. Did break test with checking to see that I had heavy objects in back that were thrown around; left mess when changing safety sticker on window and dash; put new sticker partially on other sticker; did not remove old glue from window prior to installing new sticker. This may have been due to the fact that the employee carried on a conversation with another employee the whole time working. He could have completed the inspection in half the time if he focused on his job… working on my car.

Absolutely wonderful!
Kwik Kar does an excellent job of taking care of its customers! I brought my 2007 Saturn there for an inspection and the service was amazing. Rico, the manager was very pleasant, professional and made sure the inspection was handled in a timely manner. The other workers were taking care of other vehicles and the shop was well– kept. The waiting area was clean and comfortable. The young man who brought my vehicle around after the inspection was very polite & explained everything passed. It was a very pleasant experience and I would gladly recommend Kwik Kar!

SCAM! DO NOT USE! THEY DEFRAUD CUSTOMERS!
I went to get a state inspection on my BMW Z4. We were the only car there, and they proceeded to take about an 45min to «inspect» the car. Upon which the mechanic came back in and said «It didn’t pass inspection. The tint on your windows cant be over 10% in the state of Texas. Yours is over 25%.»
We bought this BMW last year FROM THE DEALERSHIP. This model of BMW comes with standard tinted windows. This is how it came from the showroom floor. It passed inspection in the state of Texas last year as well.
We asked the mechanic to please explain in a little more detail, to which the mechanic got angry, walked out and yelled to his manager «You deal with them!»
The manager came in, refusing to explain himself anymore and proceeded to belittle me for not understanding why it didn’t pass inspection. He claimed that this was state law, he had turned away many customers for the same problem, and if it wasn’t for the tint it would have passed state inspection.
The manager is a cheat, with 0 people skills and should be fired for willingly scamming clientele.
After all of this we drove up the street to another location, and my car mysteriously passed state inspection. They did explain that one of my tires needed to be changed and the windshield wiper should (not required) be replaced for safety. This other location had 4 people ahead of us and we were still out in less than 45min.
The new location proceeded to inform us that many places PURPOSEFULLY do not use the «tint gauge» properly to get more money out of you. The tint in my BMW was, in fact, less than 10% that Texas State Law required.
I would give it less than 1 star if allowed to. If I drove past this place and found they had closed their doors forever, I would throw a party in celebration in which we would all piss on the door.
Again, DO NOT USE THIS KWIK CAR!!! They will scam you out of your money! They willingly defraud customers out of their money!