Enterprise Rent-A-Car

Amazing people. I just got a car so I will definitely miss coming to this location. They were always professional and patient. They try to accommodate the customer as much as possible. I opt to rent from this location even when it costs more than other places. If you are looking for professional courteous service and clean cars, this is the place. Best of luck to every staff member.

I have rented cars all over the country, mostly at Enterprise as that has always been my go to company. But I have never met such helpful, professional, kind people as at the Colonie location. I have rented from them numerous times from them over the last year and would recommend them in a heartbeat. They exemplify customer service.

I recently rented from this Enterprise location while some body work was completed on my car. I cannot comment on the price because I did not pay for my rental, but the customer service was superb. Haley picked me up at my car repair shop at the appointed time. We went to Enterprise to complete paperwork for my rental car, a Dodge Grand Caravan, which I did not like. I could have taken a smaller car on the spot, but I chose to keep this car until an SUV became available. Amanda called me when she had an SUV for me, and then she ended up upgrading me to a Jeep Grand Cherokee because that was also available. I was not charged extra for this uograde. I really enjoyed this car and I appreciated the exceptional customer service. It is also worth noting that there was nothing «shady,» in this entire transaction, such as phony add-​on charges, or anything that seemed unethical. Enterprise offers varying levels of additional insurance, which you are free to decline, if you choose, without additional pressure.