Myrna’s Tailor Shop

Wish we could have done 10 stars! My husband has been going to Myrna’s Tailor Shop for the full 6 years we have been stationed here. He is not the average sized guy, the type of person that needs suits custom made for him… at least that is what Men’s Warehouse said. Myrna makes magic happen! My husband is a picky shit with how his clothes fit (both blues and civilian clothes), almost never satisfied… until we met Myrna. She has done a superb job executing all of his demands. His dress blues fit like a glove, she has never turned away work from him… no matter how particular his requests are. She is a perfectionist and has even gone back and made the smallest tweaks until they are absolutely perfect. His blues pants were giving him a saggy butt and she fixed that fast… thank goodness! We are PCSing and it really stinks… no one can replace Myrna! XXxx Dahlman’s

She does a GREAT job… when she gets around to it. If she promises that your item will be ready on a specific date, and you pick it up a day or two after the promised day– she still won’t have it even started and will tell you to come back in an additional day or two. Give yourself more than a full week and 3 separate trips to her shop for your item: drop off, the day you go to pick it up and it’s not ready/​she needs to be reminded to start it, and the day you actually get to take it home. With that said, her work is impeccable and most times worth the wait. But if you are crunched for time you should take your item elsewhere.

Myrna is amazing!!! She made my little girl’s dream dress happen for Homecoming. The quality of her work is brilliant and impeccable! Thank you Myrna for making my daughter feel like a princess at the ball.

Pretty rude, I wouldn’t take my service here. Asked questions about tailoring a wedding dress and she seemed offended, and short and rude. Customer service would get one star, I waited a while from first walking in the store, while they finished their conversation complaining about someone, to their rude treatment when all I was doing was asking about wedding dress alterations… seriously?!
I’m sure her work is just fine, but she wouldn’t get my business with that attitude. No thanks.

I have hard time finding clothes that fits me, so I decided to find a tailor instead of retuning my 5^th item I ordered online this month. It gets SO ANNOYING! I was skeptical about finding a tailor at first since I had bad experiences in the past.
I decided to give Myrna’s a shot… AND SHE WAS AMAZING! Friendly owner! We are always laughing and having good talks whenever I’m in there. She did a spectacular job with altering my pants that were way too big!
I highly recommend her business!!!

I cannot even begin to express the gratitude I have for Myrna and the amazing work she does. I bought a very intricately made Augusta Jones dress a year and a half ago (from Kleinfeld, no less!) and when the Army pushed back our wedding date, I decided to have a baby pre-​wedding. Well, the dress no longer fit as I’ve just had a baby. :) Myrna worked her BUTT OFF and the dress fits and looks AMAZING. She is incredible! THANK YOU, Myrna!

Every man deserves a good suit and a EXCELLENT TAILOR. I found mine at Myrna’s Tailor. It’s my first time using her since I’m kind of new to the Colorado Springs. I brought in my new suit and I expected it to turn out fine, but it turned out INCREDIBLE! In addition to the standard pant cuffs, and sleeve length changes, Myrna reduced the jacket sleeve diameter, tapered the jacket in the waist area, slimmed the legs of the pants, adjusted the waist, and reduced the hip inseam. It was so encouraging to know that she delivered exactly what I was striving for. I am awaiting my next two suits to arrive, and rather than use the retailer’s tailor, I’m taking my suits to Myrna, without question. Thank you so much Myrna! See you soon!

I showed up with two pants that needed hemming quickly. Myrna got them back to me in under an hour. I’d give her a B+ on quality. I had a small issue on one pair. But given the timeline, I was very satisfied.

Such high hopes when it was learned that Myrna was opening her own alterations store … Alas, those hopes have been dashed after only half a dozen visits …
Those visits involved nothing more than sewing a few patches on a Boy Scout uniform or the repair of broken seam thread … Yet every trip involved some type of ‘problem’ …
Either the item wasn’t ready as promised, was ‘mis-​placed’ and needed to be found, or in-​fact wasn’t even started due to some other personal excuse … Once I can see … Maybe even twice … But not an excuse every freakin’ time … You can’t depend on this store …
The prices are not ompetitive … Not for a low rent strip mall location … Give me a reason to go out-​of-​my-​way to get to you … The current prices are not doing that … It seems to me that if you open a shop outside of a military base, and you perform some type of service already provided on that base, then you’d better be able to beat those prices … Otherwise I may as well continue to go to the on-​base location as it’s more convienient …
The store is not located in the best of locations or neighborhood … Parking is tight in front of the place … I would suggest that the employees stop taking the prime spots out front and maybe even start parking in the back … It’s all about customer service …
There is another alterations place opening up less than half a mile away … The corner of Powers and Galley … The name escapes me at the moment, but I expect to be taking my business there next time … Will it be any better? … Who knows, but I have nothing to lose as I know for sure that customer service at Myrna’s leaves a lot to be desired …