She’s unprofessional, rude, and does not meet scheduled deadlines. And when called on any of these inadaquicies, she gets defensive and asks you to leave. Case in point: I left a pair of slacks that needed hemming. I gave her plenty of time(2 weeks), but also said they absolutely needed to be ready on the promised day. She assured me they would, and even said they’d be ready early. I recommended she call me if they were done early so I could try them on. However, I didn’t hear from her, so I suspected she needed the whole 2 weeks. When I arrived on the promised day, she had no idea who I was, had to rummage through her rack to find my slacks, and said, «Sorry, they’re not done.» That was it, no explanation. I told her I was very clear about needing them for a special event(occurring the next day) and now had nothing to wear for it. She shrugged and when I asked her what kind of a professional she was, she got defensive and asked me to leave. STAYAWAYFROMTHISPLACE!!!
Sarah T.
Rating des Ortes: 1 Chicago, IL
Toshi’s work is less skilled than you would expect from a tailor. She ruined my gown, and another tailor was horrified by her work. The first time I went in there, they had an unpaid intern working on clothes in the back. How unprofessional. People should be warned. Simple jobs may come out ok, but jobs that require any sort of skill should NOT be taken here. I really can’t stress how absolutely crushed I am that my once-amazing bridesmaid dress for my only sister’s wedding will never look like it was intended. And the repairs on the tailoring required is now costing me more than twice what the original tailor cost is. While I got my money back from Toshi, it’s completely unacceptable that she didn’t even feel bad for ruining such an important gown that will never be completely«fixed»
Dave T.
Rating des Ortes: 5 Suffolk, VA
Not only is Toshi the finest tailor in Colorado Springs her son Nicholas, is a fantastic tailor as well. They are adept with any type of fabric or leather, and were the ONLY place in town who could alter the cuffs on my leather jacket. And mention you like parrots and bulldogs. You’ll understand when you get there.
Susan B.
Rating des Ortes: 1 Colorado Springs, CO
I brought in a pair of expensive trouser jeans to be hemmed and what I received was something I could have done. I expected a professional, clean-finished hem. I received was a zigzagged edge that overlapped and unravelled. Shoddy work at best and certainly not what I expected, given the other reviews. I am disappointed.
Vanessa J.
Rating des Ortes: 5 Colorado Springs, CO
Toshi’s prices are reasonable and she does a really awesome job. I brought her a blouse made of a really light, delicate fabric that had a small hole near the neckline. She fixed it so perfectly I couldn’t even see where the hole was initially!
Unknown U.
Rating des Ortes: 5 El Granada, CA
Called around to several places to get shirts tailored. Toshi’s had the cheapest prices at $ 9 a shirt. Took shirts and a suit here and they came out great. They have tailored ten shirts for me so far. I took a few other shirts to other places that were slightly more expensive to see if there was a difference in quality. Toshi’s shirts came out the best. Highly recommend. FYI they do not take credit card.