Macy’s

Thank Joyce, for tracking down the Waterford glasses I wanted to purchase. Thank you again for volunteering the additional savings when I asked about coupons. You made my shopping experience in House wears a pleasure.

I love shopping and Macy’s is a great place to find deals around the holidays! The staff are always friendly and help you apply the coupons that will get you the best deals. Returns are always easy too!

My wedding registry was very hard to manage here and most of the things I really didn’t want since Bed Bath & Beyond had exactly what I wanted that wasn’t here.
I know they do events at all the Macy’s for wedding couples but it’s not all what it’s cracked up to be. If you want better quality gifts you can go elsewhere and pay less and get just as good quality, that’s what I did.
I have only bought a few things here and that’s just because I got the «dream fund» card which allows registered couples to get things that they may not have put exactly on the registry and want elsewhere within Macy’s.
Overall, I just come to Macy’s to get jewelery when it’s a good deal and fragrances when it’s the right season with a deal. That comes right around my birthday which is always a good present.:)

Love that they have a huge plus size selection. Don’t love the sales people who tend to stand around chatting and don’t know much. We asked for shrugs and the girl said «oh, we don’t have those.» Walked right past her and found a whole rack of them. Their dressing rooms usually have lots of clothes in them, too, and their stuff is just jumbled on the racks, so while you can find cute clothes, you have to search.

I’ve not shopped a lot at Macy’s but we decided to go ahead and register there for some nice wedding gifts and spent Saturday really perusing the entire store and looking for what we could use to furnish our new home we plan to buy next year with. This Macy’s in the mall is, like every other Macy’s I’ve ever seen and that is super duper nice and extra fancy. This place is the epitome of free market capitalism and makes no apologies for who it caters to and that is high end clientele. Yes they have some sales but for the most part this is one of those stores where if your checking account has redlined in the past month or two you have no business being in.
Which of course makes it the perfect place to shop using other people’s money and so we marched in and promptly registered for our wedding. As usual the bride is the star of the show here so our two nice sales clerks spent some time congratulating us and going over the entire process. We were signed up and on our way with a scan gun in about 20 – 25 minutes. Everyone here is super, super helpful and nice and extremely helpful. I can’t say I’ve ever been in a store where it seems the people who work there all love helping people and are so very knowledgeable about their products. Why not 5 stars? Well as I said, the place is a bit high end and you have to, in my opinion anyways, take the higher prices and consider that in your ultimate review.
This is a great place to register and I’m glad we did. We had so many people here who were really so nice and helpful at all of our questions, even the sometimes silly and inane ones. I can’t say enough about how great of an experience we had here Saturday and I’m so glad we chose this store. HIGHLY RECOMMENDED!

A one star may be a slight exaggeration but not by much.
I am just so fed up with this Macy’s and I have been here many many times as evidenced by my (unfortunate) Macy’s premier elite status.
Compared to other Macy’s, the selection here is decent. Perhaps a little thin in the men and home goods Depts but a good selection of young adult stuff, which unfortunately I don’t shop in.
What really ticks me off is the HORRENDOUS customer service here.
I will update with clerk names when I get the chance, but I have bought stuff here on multiple occasions during their annual sale, men’s sale, or private sale. They literally have coupons sitting everywhere, yet this particular clerk will never raise a finger to automatically apply the coupon for you. WHY? I don’t know, maybe he has an insane amount of stock in Macy’s and decided that the extra 25% that I did not save on my purchase will pay huge dividends in next quarter’s earning report.
I once had to wait in line for an extra 20min to get them to retroactively apply the coupon after I made a purchase because I assumed this clerk would just apply the stupid coupon sitting on his cash register.
The most egregious thing was when I bought 2 sport coats and asked for a nylon (instead of cheap plastic) garment bag from my clerk. He straight up said «no, we only hand them out when you buy a suit». Seriously? Will they deduct the cost from your paycheck if you hand out a garment bag? How much does a garment bag cost macys anyway? 10cents???

I’m really not sure what is happening with Macys but this is the 2^nd one that I have been in that just looks like a hot mess!
Clothes on racks piled up near the dressing rooms. Nothing being cleared out or cleaned up. Wow!
I can say the two associates that I asked for assistance from were quite friendly and helpful. They didn’t have what I was looking for which was a wide legged pant in a solid color, only prints. Really, who is the genius buyer that thought every woman would choose and print pant and decide to wear a solid top and not the other way around?
Anyway… Not sure how fast I would rush back to Macys or this location.
There are other department stores to choose from and many and just a bit neater in appearance.

It’s a small store. Easton carries a lot more things then the Polaris location. Only good thing is in the winter you don’t have to walk outside in the cold and snow to get to other stores. The management is horrible at Polaris. They are not on the same page at all with each other.

A quick complimentary review: Went there with a friend who couldnt find her makeup at two other stores (as a male, I was getting frustrated shopping with her). She went into Macys and an employee helped her and hooked her up with what she needed right away. In and out in 5 minutes.

When they have sales they are good! When they don’t I usually walk through them to get to the rest of the mall. It’s a Macy’s so you know what they offer, nothing new there but it is a very nice one. I’ve gotten some purses and belts on great sales that were cheaper than in the rest of the mall and some great silver earrings. I don’t particularly care for what they offer in most of the ladies sections but your mileage may vary.
What I dislike about this store is the shoe department!!! It’s hard as heck to find help, and when you do you have to wait for them to scan the shoe and wait till somebody back in the back pulls it out and then they bring it out to you. I wanted a really nice pair of Keds one day but was not in the mood to wait — again — for them to go back and find a different size. I left.

Beware when you sign up for their credit card services. A year ago, I signed up for one of their cards and they sent it to the wrong address (West instead of East). As such I never received a statement. The only way I knew they had even processed a bill was when I found out that it was turned over to collections.
Fast forward a year later. My husband independently signed up for a card. We triple checked with the clerk that the address was correct. Yet again it was wrong (same error) and we get tagged with interest changes.
We were able to get the charges removed eventually, but their customer service were not only unable to explain why the problem happened, but really didn’t seem to care.
We will never patronize Macy’s again. If they don’t care to keep our business, I’m sure there are alternative stores that wouldn’t mind taking our money.

When you’re feeling a bit blue and in the dumps, a trip to the Lancome counter at Macy’s always helps!
To help me with my girlie girl groove, I decided to stop in n see the new products and colors. I have been a Lancome lover for 20 plus years. Good skin care is what keeps me on my game! I alternate products from Lancome and products from my dermatologist.
A Lancome makeup artist just happened to be at the store, and I haven’t had a makeover since Alex Sanchez in early summer, so this was a treat! I wanted a soft cashmere grey/​pink look and wow, I got it! She used the new Teinte Miracle to make my skin look as soft as suede, then lined my eyes in black, close to the lashes, she used Optic all over the lid, and Ceil Du Soir, oooh la la, on the lids and in the crease. Drama was an all over wash of iridescent lilac and black Definicils on my lashes. On my lips she used Bordeaux liner, then pale golden pink It Girl and shimmering Optical Rose La Laque Fever gloss completed the soft look.
Heres an tip from the experts for poutier lips: apply your foundation or powder first, then apply concealer in a lighter shade AROUND your mouth right along the lip line extending outwards about a fourth of an inch. Experiment and see how it works for you.
The girls at the Lancome counter know their biznazz, you can trust them to make you look good whether understated and elegant or dramatic and rich. They go the extra mile and customer service is tip top!
I’m ready for a weekend in Paris. Ah yes, the Louvre, the Metro, sidewalk cafes to people watch, bookstores, the Eiffel tower, black-​eyed, dark haired French men… mmmmm…yessss… Oh damn, time to wake up ;D
Oh yeah, one more thing: you can have a makeup party, get this: AT HOME!!! How sweet is that?! The artist and assistants come to you and your bffs! Call Chrystal or Maureen at the Polaris location, 614−880−6454, for specifics and to schedule. Have a slumber party and everyone get a makeover. Pick your products and they will be delivered to your house also! Doesn’t get much better than that! Have fun!
Merci beaucoup, Sharon, for making me look fabulous and curing my blahs :)

Ahh, Macy’s! An American Legend. Why do I like Macy’s so much? It always reminds me of one of my favorite cities in the world — New York!
Of course, this Macy’s cannot compare to the original in NYC, but it sure comes close. Located in one of Ohio’s premier malls — Polaris Fashion Place — Macy’s is one of its crowning jewels. Without Macy’s, I don’t know how Polaris could call itself a «Fashion Place».
I have to admit. This store is more of an attraction for my wife than it is for me, but I really like it here. It combines class with comfort and convenience. The staff is very well trained and you’ll rarely see a frown on faces around here.
You’ll find the best quality clothing, jewelry, home furnishings and more every time you walk into this store. Is Macy’s the cheapest department store around. No, but their prices are reasonable and worth every penny.
Therefore, I am giving this Macy’s 4 stars. I would give it 5, but, truth be known, I’m not an avid shopper. You need to be here over the Christmas season. This is the best Christmas store around. If I’m not mistaken, I believe that this is Santa’s favorite department store too! :-)