Concord Collision Center

Just picked my Mazda up from Concord Collision and I am beyond impressed with their work. Grateful for the text updates to my phone along with the phone calls. My car looks great and drives better than before. I highly recommend them!

Pictures speak for themselves. I won’t bother going back, I do appx 1000 miles a week, need my vehicle.
Re-​used peice above hitch, horrible prep, great spray though skipped doing the lower sections/​mudflaps to blend it in properly. This is just your typicall direct insurance rate shop, great office staff though, and great paint spray, grew up in the garage business, I’ll post my before/​after picks, I m not being picky.

Before letting Concord Collision work on my car I had read some not so good reviews that worried me. And they believed those were from a disgruntled ex employee. Either way I wanted to give a review that would cast a shadow on those.
3 months after purchasing what I consider my dream car (a mint 2007 Subaru WRX) I got rear ended by a GMC Denali during a snow storm. I had extensive damage to both the passenger rear of my car and the driver side front as I got pushed into some granite curbing. I do work for an automotive group and have very high expectations, I know what a hack job looks like and how often times flat rate techs will take short cuts. We have subleted to Concord Collision before and I have seen some really good work come out of their shop. This gave me some confidence to trust my beloved car with them. Before the accident my car had TWO scratches on it, and I made it clear I expected my vehicle to be in pre-​collision condition. It took a month and 5 days, which was within the quoted time that the estimator gave. I had communication with Braxton the whole time and he was awesome in reassuring me and was quick to respond.
Upon picking it up (this was after hours) I noticed some minor issues (keep in mind I’m OCD, others told me they wouldn’t have noticed it).Overall the paint looked great and the lines were good. I called the next business day and Braxton has been completely helpful and prompt since. He even put on mud guards that I had gotten for Christmas! Not to mention helping me my picking it up from my work place to complete the extra work. The customer service has been over and above expectations. I would deffinatly recommend Concord Collision.