Guanatos Ice Cream

I stopped by today to get a Bionico, customer service sucks, I asked the cashier what the cream on this fruit cocktail consisted of, she had no clue what to say, she said she was not sure that it came in a package already made. The reason I wanted to know is that I’ve purchased a Bionico at other locations and the cream turns bitter after a while, you have to eat the whole thing in a sitting otherwise you will have to throw it out later. She was not able to tell me what the cream was made off. But she did argued with me on how she always eats them and they never turn bitter. I still went ahead and purchased the Bionico, and right after she prepared it she mentioned that the Mango and the Strawberries where frozen, Say what? This is suppose to be a fresh fruit cocktail, I went ahead to pay for it with my debit card, and she then stated that there would be a $.50 cent additional charged since the charge was under $ 5.00. The whole point of this review is that, you don’t argue with customers, and second of all, you let them know ahead of time of the condition of fruit and additional charges. And lastly they are suppose to know the products they sell.
Not sure if I will come back and give them a second chance.

I really don’t like cheating on my Thrifty’s Ice Cream from Rite-​Aid, but if I’m going to spend a little more for a cup of ice cream, I’m going to Guanatos. This location is within a small mall inside Plaza Bonita on Monument Blvd. in Concord. There’s another one in WC at Treat and Bancroft that stands independently.
Tonight’s service was really sweet (like the ice cream) and the one girl working was very friendly. I think the girl who helped me was Erika — very nice. She let me sample 3 flavors: coffee, avocado, and her favorite (Lucuma I think — it was creamy and orange in color and really good). I went with a double scoop though with just my original two flavors ($ 4.50). Husband had a single scoop of Nutella ($ 2.50) — which tasted a little bit like my coffee. Really rich ice cream and lots of unique flavors!
For a lighter bite, they have frozen, chocolate dipped, mini bananas for $ 1.50.

Thanks to another Unilocaler, I found this place in a breeze. This small Mexican mart has a separate side for small business owners. They have a small sign out front that will point you to this small mart.
I ordered a magonada, and the nice lady clarified with me that what I wanted was actually a chammoy. I’m not sure if that’s just something this place calls it, but she gave me what I wanted. Mango, with ice cream, chammoy, and a tamarind stick.
I wouldn’t say this was amazing but it was decent for my craving. I didn’t have to drive far. One complaint I have is that there was so much chammoy! I dumped most of it out. After that, it was delicious!

Friendly service and good fruit salad. Cucumber was a bit bitter, but the rest of the fruit salad was amazing. I also had the mango ice cream and that was delicious too.

Surprised to see lots of verity, new flavors. Service is good, clean. It is inside the Las Montanas market — near to the kids play area.

Love there variety of ice screams especially the tequila one. But didn’t care for the avocado ice taste. The cashier was patient cause I was undecided on what I wanted.

I seen the reviews thought I must try! I was disappointed high prices $ 6.00! For a brownie Sunday I thought if it’s goods then the price doesn’t matter right I was wrong! Not worth the price

Guanatos is inside the plaza next to Las Montanas Market.
menu: natural mex. ice cream, ice cream/​fruit bars, mangonadas. and one other fruit mix.
eats: pecan without sugar (2.5)
–nice flavor, still sweet,
drips:
–over 30 flavors to choose from
–only 1 server working
–only ice cream available, not many fruit sundaes available
–lots of seating.
3.5 stars

To find this hidden gem, this location is inside the Las Montanas market. I’ve been craving a Mangonada and did not want to drive all the way to Hayward or San Jose so all I did was Unilocal it and ding ding! tada-let’s head on over to Concord. There are several locations: Bay Point close to Pittsburg, Walnut Creek & Concord.
Mesmerized by their exclusive flavors, I felt like a little kid in a candy store. Thoughts of which one should I get, wish I can get all of them! LOL I’ve read Avocado, Corn, Horchata, Tamarind and Lucuma were enticing but I did come there to get a Mangonada. I’m glad my daughter was with me, because she also wanted to try the same thing but a Chamoyada. While she ordered it I decided to get the corn & guava
ice cream. In a nutshell, WOOHOOOWEE I scream for ice cream. Such a lush! Glad I decided to pop my cherry here!

I was happy to find out through Unilocal that Guanatos opened up a store near the Concord BART station. So, one day I decided to stop by, but I almost missed it. Even when I went into the shopping center, I almost drove away because I did not see any storefront. Luckily, the sharp-​eyed daughter saw their small sign right in front of Las Montanas Market.
They have the unique flavors that I love (e.g. tamarind, soursop, mango, passionfruit) and new ones that I have not tried as of yet (e.g. rose petals with pistachio, chongos zamoranos). They also serve Mexican treats such as chamoyada, which I am really looking forward to trying on my next visit. This particular Guanatos is also more convenient for me location-​wise. So of course, I am a fan.
However, I noticed that when we went, there was only one employee. Ordinarily, this is not a problem. But when we came in, we had to wait at least 5 minutes because she took a bathroom break and could not be seen anywhere. And the line got long pretty quickly while she was helping us. Furthermore, while we were eating our ice cream, I saw her get out of her counter and eat lunch in the seating area where we were. While she was eating, there were at least a few people who came in and left because she was turned away from her counter and did not see the potential customers that came in. I do NOT say that she was unprofessional. We all need our breaks and I think that Guanatos should have another employee to help out so these problems can be avoided in the future.
I will be back again and again, especially now that the 3-​digit temperatures are almost upon us.

A lot of different, outside the box ice cream flavors available. I had the corn one which had actual corn inside of it. The avocado one had chunks of avocado inside it as well.

Their other location has awesome reviews, so we decided to give the closest location a try.
This location is inside the little plaza, connected to the supermarket.
They offer mangonadas, ice cream flavors such as: guava, tamarind, horchata, rum raisin, lemon, etc.
A single scoop on a cake cone and a double scoop on a waffle cone came out to bout $ 7.50-$ 8.00.
I thigh the guava ice cream was good, but I didn’t like the seeds in there. Bf didn’t like that the ice cream was too creamy.

My buddy BR recommended this place and I looked it up, respecting his opinions. But still, I was skeptical since I grew up going to Mitchell’s in SF. I read the reviews and found they have three locations (concord, bay point, walnut creek). I told the wife about it and she was angry with me for being treacherous to Mitchell’s.
But then… I got her beloved flavor (avocado). I gave her a spoonful. It was then over. We will always love Mitchell’s but hot darn! This is freaking awesome! The avocado had chunks and bits of avocado for texture. It was real. It was bliss.
I also tried the queso and holy cow! That is insane. I’m hooked. I’m so hooked I am literally writing this review at Guanatos again to pick up 4 liters.
We are at the concord location, which is inside a Latin Plaza. No signs exist for it but it’s in the Los Montanos Supermarket. So many flavors to choose from. Now I’m back for tamarind, queso again, and guanabana (soursop). This place is tops! I would recommend it to anyone. Liters are $ 10 each and a 5 liter is $ 45 for special flavors. I know my ice cream. Really, post marriage I really, really know my ice cream.

Pros:
Variety of flavors
Unique options for the adventurous
Bars, shakes or traditional ice cream
Generous with samples
Cons:
Some flavors taste (and look) artificial
Some flavors lack depth of flavor, probably because they’re not artificial!
I’ve been back a couple times. Definitely a must try just because of the range of options, but I wouldn’t say they’re a favorite.

I am a new fan of Guanatos after visiting their WC location. This location is inside Plaza Bonita (adjoining to the Los Montanos market).
I visited recently with my mom & niece. I had two scoops of banana ice cream, my niece had one scoop of mint chocolate chip in a waffle bowl, and my mom had Lucuma.
The Pros:
–Closer to my house (so glad I didn’t know they were here during the summer, I’d have walked there every night!)
–Lots of seating inside the plaza near where Guanatos is situated.
–So many delicious flavors.
–Has ice cream bars, milkshakes, etc that other locations offer.
The Cons:
–Not as many flavors as WC location.
–Closes earlier, at 7:00 pm.
All in all, a closer location with the flavors of ice cream that I like, for super affordable prices. I’ll definitely be back to Guanatos soon!

My first time and the service was great the last behind the counter answered all my questions and was very nice to my daughter and I good service does go a long way

Guanatos has re-​opened in the remodeled mall adjacent to Las Montanas Market on Monument. They’ve got Elote ice-​cream and more. Delish.