The front desk clerk was very rude(Caucasian old lady). Very unprofessional and a bad environment.
Belle D.
Rating des Ortes: 5 Pinole, CA
Walked into JCPENNY Optical looking for sun glasses. Halima, the optical gal helped me to find the best one. She was really helpful and friendly. She gave me a discount on the glasses I wanted. I had a good experience and can’t wait to pick up my new glasses in 10 days.
Joan W.
Rating des Ortes: 5 El Sobrante, CA
Great experience. Perfect glasses very quickly. Courteous service. Good esthetic advice. This at the Sun Valley Mall location in Concord, CA.
Howie S.
Rating des Ortes: 2 Oakland, CA
I lost my glasses(progressive lenses) and needed a new pair ASAP. The helpful clerk said they could get my new rimless glasses with anti reflective back in two weeks or less… usually less. Well, 2 ½ weeks later still no glasses. Lot’s of spin in the sales talk here.