Pier 1 Imports

I gave this location 5 stars not only because of the variety of things they have there but for their customer service. I was looking for a C-​table and had a lot of questions about them. Whether I could replace the glass with what was there, colors, stock, etc., and Sherry was extremely helpful throughout my interaction with her. She gave me a great suggestion of calling a local glass company to see if they could make a new piece of glass and I called right on the spot with Sherry measuring and got a quote. Thank you!

This is why I love online shopping: you get to shop around and compare deals side by side down to delivery details which I always try to skimp on. My sister purchased a table here and was told that it would cost $ 85 for delivery since they did not have it in stock and they don’t sell floor items. We got home, my sister looked at the same item online via their website, and what does she find? Free shipping for $ 75 or more purchases. The table cost $ 300!!! What the?! so maddening!

I like the seasonal variety offered at this store. It gives you so many ideas, I just wish I had more of an income or a bigger house to purchase everything. Highlights for me are their selection of wine glasses, scents and accent pieces.

I have been to this store many times and I want to especially recognize Kara for her outstanding customer service. She has gone out of her way to help me and I want to thank her for going «above and beyond».

Very helpful staff! Richard arranged to hold a free box for me so I could ship something to a friend. I always enjoy browsing their interesting selection, especially for cool gifts. Thanks!

Need new holiday décor, or need a unique holiday gift? I usually find it here. Much like it’s neighbor across the parking lot (World Market), you tend to find cool exclusive items that you may not find at like Target or Walmart.
Like fellow Unilocaler, Kai R, «I love this frickin place» too!
The times I’ve been here, I’ve been greeted with a smile. So I see no issues with service. If I had questions, the staff was willing to help. Unless it’s the busy holidays, then help can be somewhat hard to find, but expected.
As far as their products, they carry the usual like kitchen tables, plenty of dining chairs, ottoman servers, and stools. Whole living room furniture sets, things like that. Wooden cabinets and bookcases. Made with top quality wood too, I’d say. Wine stands, bean bags, huge stand up mirrors and framed paintings. Fancy top quality rugs, as well as memory foam rugs, surprisingly. Dining plates, utensils, and glassware. Patio furniture. Cool white elephant type of gifts, and many more! Check it out!
I favor this location versus the Walnut Creek one, only because it’s slightly bigger. More breathing room through the aisles. This one always looks clean, and usually seems pretty well-​organized.

I love this frickin place!
* smells amazing upon entering
* clean & well-​stocked
* a little cluttered in some areas
* so many beautiful, unique items
* good sales & clearance items
* coupons in their catalog /​mailer
* great ideas for unique ways to use everyday items
Most of the employees are nice and helpful, some are rude or perhaps just oblivious. At times there aren’t enough people working and /​or the one working the register is suuuper slow.
Overall good store, good vibe, and good stuff that you can have a good time looking at as you go about your good day :)

Be careful around the plates. they can jump out at you, fall to the ground, and make other people think you dripped them

PROS:
— huge store!
— lots of inventory
— plenty of parking outside
— hardly ever crowded
— great seasonal items
— modern furniture
— good quality made items
— helpful employees with good attitudes
CONS:
— some items are only available online
— I don’t think they offer in store pick up?
— all items are super expensive
— cheapest thing you will find is probably a pot or a pillow
— sometimes they have too much furniture out on the floor your afraid to break it

Calm & Colorful
Who doesn’t love Pier 1 Import? It always smells so nice when I walk in and at this particular one, I am always greeted when I walk through the door. Today, I was looking around to get a few ideas on decorating a new apartment.
I was in love when I ran across the peacock them they had as the blue was vibrant yet relaxing. There were also a few chairs I hope to go back and purchase.
The clearance items were also very eye catching…

Pier one imports sells all kinds of nic nacs for accessorizing the home. not much into spiffing up my space. took a few glances at the inventory here, didn’t see anything that i had to have, so left.
left time i bought something from pier one, it was wine glasses. now i save the trouble of washing the glass and chug straight from the bottle.

I don’t know what Brad K is talking about… but Pier 1 is great. Cost Plus has different items. I think for certain things, like furniture, Pier 1 has a much higher quality. A lot more unique things here, which go great in my house. I enjoy shopping here. Staff is really friendly and there are always some great sale items or clearance!

I’m checking sale items; the prices are high despite items are supposedly on sale.

Really huge fan of the store. They have really great stuff, one of my favorite store, wish the prices are lower, thus 4 stars

Great staff and great stuff! Sooo many cute things to choose from, but I happened to be in this store right after Halloween, and boy did they have some awesome items at 50% off. Plus, they already had their Christmas stuff out, and if I was a millionaire, I’d buy the place out :)
Well laid out, lots of items from which to choose, and convenient parking… I love this store!

What a relief. Parking so that my wife and I could take care of business quickly and without the hassle that we’ve experienced in Walnut Creek. Nice and friendly staff that was helpful and upbeat. I don’t know why people shop in Walnut Creek, come here, it’s better.

I initially did not plan on buying anything from Pier 1. We were looking to purchase from Q3 in Emery ville, but since we were ignored in Q3 I thought I will check out Pier 1 and see what they have to offer. I was blown away by the service they provided in this store. We were greeted right away by a beautiful smiling sales lady. She asked what we are looking for and showed us some of the pieces we inquire. We asked her if she would let us alone to peruse the store for a moment. I leaned over to my husband to acknowledge her customer service. He definitely agree she was GREAT. We decided on a table and a bench. She helped us move the bench from another table to the table we decided on. I never felt rushed, she was very patient with us. Finally we had our table and bench at home. I did notice there were a few scratches. I called the store and asked if they have another table and if they would this time pay for the delivery charges. The person over the phone agreed and send us a new table the next day. I continue to stop by to see what other great pieces they have for me to furnish my home and as always the customer service never disappoint. Every person I encounter in that store was aw some.. .

This is the big full-​size wicker store. Really this is a huge Pier 1. The lot here is always full though. Pier 1 may have come a long way in the last 10 – 15 years but they are still off-​code.

This has to be my favorite location so far! Im not really an avid Pier 1 shopper, Im more of a Cost Plus type of gal… but this place fills in for spots that Cost Plus doesnt. They have some nice stuff here! Its like the dressed up american version of things youd find a Cost Plus. Which happens to be in the SAME shopping center, just a few doors down. How and why do they do this?
Oh well who cares, Ive found some good stuff on sale here and I still like the good stuff, which doesnt happen often. I was impressed with the sales associates, all of them asked me if I needed help, even a cute stock boy helped me get down a vase I had to buy because I had him bring it down for me (I do have a backbone) LOL. I dont know if they offered their assistance because its their job, or because I was in there for an hour and a half… either way I’ll be back!