Round Table Pizza

I work off of Bates Avenue and on occasion we order pizza for the office from here. It’s a tiny office, so I usually pick it up and add in a salad to go. The woman who seems to run the place knows her stuff and always has our pizza ready & super hot (we order online) She is very nice even tho it’s busy at the lunch hour. The pizza (for being a chain) is actually really good (Hawaiian and Veggie) are our favorites. I’m pretty sure this location stands out among the other Round Tables. Try them out! Salad bar is very fresh, too!

It was a late night trip. The food is expensive, the salad bar was surprising fresh though. The pizza is decent. The people working there looked and acted very unprofessional. They answered a phone call while taking our order, which ended up being their friend and had a conversation with us standing at the counter. They invited their friends/​boyfriends or whoever and was loud throughout the night. The place was clean though that’s a plus. First impressions with the staff, not good.

My honey LOVES Round Table pizza. This is the closest location for us. But I think I am done with this location. My honey always orders extra sauce, extra crispy. Sometimes he gets it, sometimes he doesn’t. I (along with 2 other family members) aren’t big pizza people. But we found we LOVE the Artisan Flatbread pizza, specifically the Tomato Pesto. Menu describes it as, «Tomatoes, fresh mozzarella, creamy pesto sauce and basil on a lighter, crispier crushed brushed with garlic olive oil». First few times we got this, the presentation was as tasty as the pizza — cut into squares, a slice of tomato on every slice of pizza, a basil leaf also on each slice along with a squiggle of pesto across each tomato and a melted dollap of fresh mozzarella. The last 2 – 3 times we have ordered the artisan flatbread pizza, there is no basil and the tomato had shifted from one slice on each slice of pizza to a handful of chopped tomatoes from the salad bar randompy tossed on. Also, no fresh mozzarella. To me, it’s the pesto sauce that truly makes this pizza awesome. Today… well, the sliced tomatoes have returned, but still no basil, still no fresh mozzarella and worst of all… no pesto sauce. It’s cheesy flatbread with a tomato. We picked this up at the Pleasant Hill location on Contra Costa Blvd last month and they still make it the appropriate way. I think we’ll be taking our pizza business there. Port Chicago seems to be lacking on the required ingredients.

…what turned out to be a crazy experience ended up being AWESOME! I called in my order for delivery around 7:30 — gave me order and was confirmed a delivery time of 50 min. A few min later, the cashier calls me back indicating that my debit card indicated an error. I repeated my info & all was well. Around 9pm, I realized I hadn’t received my order. I called the restaurant was told my order was accidentally cancelled and there was no number to call me back on. The manager — JOHN — was not only extremely apologetic, he asked me for my order again and ensured me that my order would be HOT and arrive at my doorstep within 20min! He also indicated NO CHARGE!
JOHN — Thanks for over & above customer service! You’re the BEST!

Clean, great service, standard round table pizzas. They don’t deviate from the signature round table taste look or smell! It is what is expected! Sometimes they are often busy and take out ior delivery is a bit longer than expected, but the food is delicious and worth the wait. Much nicer and cleaner than the majority of the locations I have been to, for sure!

I just received perhaps the worst customer service I think I have ever had in all of my 30+ yrs lol. no lie. Shift «manager» Jasmine is off the hook, lazy, and doesn’t like people. Perhaps a job in the back back back office not dealing with people would be best for her personality type. I love Round Table, but would never order from this location again because I’d be scared they probably spit in it or something. The service was seriously that bad. I don’t trust food from super ghetto people that hate their job. Sorry, just truth told out.
Update: After sending a comment form in online I was very quickly called by a manager from his cell at home on his day off. He was very apologetic and eager to remedy the situation. There are definitely plenty of great folks at Round Table. I just caught the wrong person on the wrong day I suppose. The rest of staff. delivery driver and manager were fantastic so the one star isn’t so much for this entire location, just the one employee that I had the displeasure of dealing with this evening.

Very awesome pizza place and very great customer service. I really recommend this place. Every time I go there I enjoy conducting business with them.

Used to be great pizza, just don’t go for the all you can eat lunch pizza and salad bar. Too many people, so the food goes quick, and when the pizza arrives it’s either pepperoni or «local favorite» which could be mushrooms and onions or other gross combinations.

I order from this round table quite often and usually the pizza is fine. Tonight I ordered a medium pepperoni and a side of pasta. When the pizza was delivered it was cold in the cheese was hard like it had been sitting out for an hour. The pasta wasn’t correct they gave me chunky garlic sauce instead of the Alfredo sauce that I had ordered. Very unhappy with the service I did call them back and they offered me a free pizza but that doesn’t make up for the $ 40 I just spent on a cold pizza and pasta I’m not going to eat.

Typical round table, great for the lunch buffet, nothing special pretty much what you’ve come to expect with round table. Solid quality but nothing that’s going to knock your socks off.

Best pizza chain lunch buffet in the area! Always ready on time and they keep the fresh pies coming out of the oven. The salad bar is good not great, found some bad lettuce and spinach a couple times but other than that this is a prime lunch spot if you are on the go.

I ordered through Eat24 delivery and when I got my order, I was livid. My five year old sister could make a better pizza than this. Where’s the presentation? Where’s the quality? Why is all my sausage in the middle of the pizza? Whoever made this LITERALLY made a pepperoni pizza and just threw sausage and pineapple on top. The price for this and the quality of the product don’t match. Very disappointed, I don’t recommend this location.

Best customer service by Rachel! I believe she’s the manager here at this round table. I would highly recommend to choose to eat at this round table, due to the superb customer service my girlfriend and I received from Rachel and her whole entire staff!!! 5 stars hands down for the service! And the pizza quality is also superb! 5 stars for that! Will definitely be a returning customer ;) thanks Rachel for a great experience!

Stopped in for the buffet at dinner on Tuesday and really enjoyed it. Very fresh clean salad bar and constant refreshing of the pizzas. The young man at the cashiers was very polite and positive and seemed to have things running smoothly in the kitchen. Very good pizza, very clean place and good service. Will be here again $ 8.99 is very reasonable for a salad and pizza bar.

Treated rudely when asking for dipping sauce, lady behind counter needs to relax and take deep breaths.

The salad bar is always fresh here. I love to come to the buffet! Twice now they’ve made a pizza for the buffet with the toppings I requested. Super friendly! Will definitely be a returning customer.

Every time I order from this RTP there is an issue. The food is under cooked (raw dough) or delivery time is close to 2 hours when I had been told 45 – 60 min. This last time they completely forgot about my order for delivery. Almost 2 hours later I called to inquire about it and after a few employees picked up the phone and placed me back on hold the manager got on the line and said I must have sent my online order to a different RTP. 3 times someone different got on the phone and said my order must have been sent somewhere else… 15 minutes on hold and I’m still on hold for these people to get it together and figure out how to fix this.

Round Table is always a treat, but the workers at this location blows. It’s always hard to order over the phone and it’s just so frustrating.

If I could give zero stars I absolutely would! My husband ordered online and it said would be about 45mins for delivery which was fine. Little over an hour goes by and we are still waiting. My husband called in to just check up on the order and unfortunately had to speak with «supervisor» by the name of JOHN who immediately was rude and totally not customer service trained. CLEARLY! He first lied to my husband saying that we order the pizza only 20mins ago and the switched it up and said that the Order takes 20 mins to go through the computer. We live literally right down the street. it shouldn’t have taken an hour and a half for us to receive a pizza. honestly we didn’t even mind waiting, we just wanted to know the status! Supervisor JOHN then laughed in my husbands ear and said «it’ll be there when it gets there».SERIOUSLY?! Who allowed this dude to be a supervisor?! Of course my husband got upset and questioned the attitude and of course «supervisor» JOHN had lots to say about that too. He literally told my husband to bring down our email confirmation.seriously. Seriously?! WORST customer service EVER! «Supervisor» JOHN should definitely not be a supervisor.

Had a terrrrrible time at the Oak Grove store. The manager on duty was rude rude rude! I finally decided to try Round Table again and chose this location. It was busy but, seemed to run smoothly, which I love. My pizza came out without the mushrooms, this is my favorite topping, so I spoke up, like a twat. The manager, the tall chick, was super apologetic and helped me out and gave me a drink while I waited. I watched as she was bashed by an angry customer and she handled it like a champ, way more nice than I would be to them anyways. She never flinched. It was like lunch and a show! ;)
This place is rad, I’ll be back when in town! I also loved all the space of this store!