Pizza Hut

I ordered a pizza tonight and the driver didn’t have any grated cheese. Was going to the nearby Tom Thumb so decided to drop in for a few packets of cheese. My 9 year old wanted to go in and get it by herself so I let her. Little did I know that the guy at the counter not only refused to give her a packet of cheese, he went in the back and he and another guy made fun of her. My daughter was so hurt she started crying in the Tom Thumb.
Who would do that?
I went back but a cop was parked near the store. Probably a good thing.
Daughter said later she didn’t want their cheese anyway b/​c the guy had long dirty fingernail.
Oh, and the pizza was burnt and barely had any topping and it was suppose to be a 2 topping pizza.
Never going back. A– holes

This location has much improved. Although delivery times can take a little longer, the pizza and wings are still warm. We ordered carry out today… The staff was friendly and they also gave us a free ranch with our wings. Hey, it’s the little things that count lol.

We’ve gone to this Pizza Hut several times and the foods always been decent. I’m giving it 2 stars for positive past experiences instead of just 1 star for today.
First, when I called in to order, the girl who answered just seemed distracted and kind of confused. It was weird. I asked her to repeat my order because I was worried she missed something with how she was responding. When we arrived to pick up, it was apparent why she was distracted. There were 2 girls (one was the girl that took my order) and guy in the front. They were clearly not concerned about working. One was on her cell phone when I was clearly standing there waiting to be helped. I don’t think she ever said a word to me. The guy was asking them what they wanted from sonic and then acknowledged me only because I said I was there to pick up but all he said was i don’t think your food is done and then continued talking to them. There were other people waiting and they all seemed annoyed/​unimpressed. I mean I get it, it’s Pizza Hut but there should still be some kind of standard of how you should be acting at work. It was just like 3 kids screwing around and not all that worried about helping customers.
Finally a younger man brought part of my order up from the back. He was going to put it in the warmer so I told him it was mine. I saw my name and was still being ignored by the girls. he looked around, like he expected the other girls to step in and ring me up but quickly realized, just as I did that they were «busy» not working. So he went ahead and rang me up. Another guy came up with the rest of my stuff and made sure I got everything.
It was apparent some people were working hard in the back and front while others screwed around. The whole experience left a bad taste in my mouth. They should replace the girls up front because they make the whole business look bad and I could tell not everyone was blowing their job off like they were.
The food was below average this time. The wings were small and the bread sticks were cold and overly greasy. Pizza was alright. I don’t blame the guys in the back though since it seems they were having to do everything. We will give it another chance and hopefully update this review to a better rating.

I ordered my pizza at 5:11pm and it’s now 6:48 and the cold pizza was just now delivered. Manager promised to refund my money, but won’t be ordering again.

I’ve given up on Pizza Hut. It’s just poor quality pizza. Pizza was dry, very little sauce, very little cheese. Very bland. Look at this spinach! It’s just dumped on top. ?? Not cooked. Is this how they are really serving it? Not a fan!

My sister in law and I were having a girls night in and wanted to order pizza and pasta to go along with our wine and knitting. I original was looking at Dominos but was quickly reminded that they didn’t have the new garlic crust pizza.
I am a fan on the new garlic crust. It gives the pizza a nice update. It isn’t too over powering with the seasonings.
I was kinda back and forth between the website because Pizza Hut ‘s pasta is $ 4.00 more expensive than Domminos chicken pasta. I thought maybe I would order pasta from one and pizza from the other. I ended up finding a coupon taking the $ 5.09 off so I went with Pizza Hut.
As I was browsing the pizza selection I noticed all the fun new pizzas you have. I didn’t know that these were available. I haven’t seen much advertising. I must live under a rock. I love pizza and I was super excited to see these choices.
I ended up going with the customized basalmic chicken with the original garlic crust of course and let me say it was gourmet and fabulous. It was as if I ordered from a five star restaurant or Italian bistro. Great Job Pizza Hut on this new creation. I can’t wait to try more.
The pasta was good too. I mainly ordered it for my sister in law.
I also didn’t know you had waffle fries on the menu. They were good too but way too crunchy. For fun maybe you could do some dry seasoning packets to toss in there and shake for the customers.
Also my pizza was delivered super fast. The time given was 38 min but it came sooner.
Overall good experience.

rude order taker — spent lots of $$$ here ordering for my office, order takers have been shaky before but this beats all —
after ordering my smallest ever order here…
Me: May I pay for my order over the phone? Somemone else will be picking it up — (I have done this several times before)
Order Taker: No
Me: May I pay online?
OT: No (chuckles)
Me: Can I send my credit card in?
OT: No — followed by annoyed sigh
Me: Ok thank you — I will pick up
OT — $ 10.83 — click
— less than five minutes later I determine I cannot leave — so I decide to cancel the order
ring ring ring
Me: I need to cancel my order
OT (same one): Alright then. click