Valvoline Instant Oil Change

That was a very quick inspection. They guys were great, courteous. Clean waiting area.

I searched for various quick oil change places on Unilocal and glad I chose this one. The reviews are pretty accurate. Customer service is top notch. They are friendly, professional, told me about each step they took to ensure they were doing their job, and completed the high mileage oil change within the 15 minutes they promised. I highly recommend this location for your quick oil change needs.

Let me start off with AMAZING customer service. I took my car in for an oil change and the inspection. I was told I needed a battery and both air filters replaced. The guy showed me the filters and explained his concern with the battery. I feel like I can really trust what this business is telling me. Keep up the good work!

seriously the best, most unexpected customer service experience I’ve had in a while!
A few people from my job recommended me trying the Valvoline, it’s down the street and are known for quick service. I went on my lunch break to get an oil change and new air filter, they were super sweet, I pulled right in and they got straight to work. They even gave me the option to stay in the car! TO STAY IN THE CAR! that’s how quickly they worked!
however, I didn’t stay in the car, I went ahead into the very clean waiting room! they have a nice coffee machine and lego table for people with tiny humans. they checked all my fluids, tire levels, changes my oil and air filter in all of about 20 minutes! The service guys were so nice and explained everything they did and even gave me a discount for it being my first time. I will absolutely be going back!

I won’t be back to this place. I had my oil changed here and of course they try and up sale you. But when I left I had oil on my steering wheel, gear shift and it was on the hood of my car. I had oil everywhere they touched.

Very clean store and the service was great. These guys are not pushy at all and always have smiles. I would recommend giving them a shot

Always so pleasant and courteous, and make recommendations for car care without any hard sell. Plus if you bring their receipt next door, you get a discount at the Coppell Car wash.

Super friendly and very professional. I live 20 miles away, and would drive back here for the service.

Great place for oil change and great customer service! I came in no lines at all on Saturday at 1pm. They checked all of my trucks fluids, showed me my trucks air filter that still looked like new, showed me and gave me recommendations regarding my truck maintenance but for the most part I was told my truck was in great shape. They then told me whoever changed my oil last time messed up my oil plug and so they replaced it with no extra charge. I will definitely be coming back!

The staffs here were awesome and helpful! My boyfriend took his car to get inspected. Like the other Unilocaler said, the inspection was done pretty fast and professional. They are totally focused, and recommended what’s best, but let you know your options. They showed my boyfriend his filter, told him mitt was good. Filled his tires up. I’m amazed! I’ll get my oil done here always.
Don’t hesitate to check this place out. I was impressed!

No waiting on my lunch break. Guys were super nice. Bonus… Receipt gets you discount at the car wash next door. There’s restaurants a short walk away. Perfect for lunch!

Just stopped by to get a state inspection on a old car that’s been in a garage the last 35 years in Washington and never been inspected.
The inspection was done quickly, and they even offered to swap my license plates for the new one I had just gotten (and were sitting in the back seat)
I’ll go back here.

Impressed! Awesome service on my car. My car doesn’t take standard anything which is always a pain (Thanks Audi). the dudes here explained everything, and quickly got a special filter delivered in 10 minutes. No lazy no’s were given, if you ask a simple question about a service, they will verify if they can, Check your vehicle and give an honest answer! I will return for further services as needed :-)
Skip the search, just come to this location for honest, fast and professional service!

Superb service. I went here today with my mom while we were running around, to get her oil changed. They were fast, friendly and efficient. Unlike MOST car places they didn’t talk down to us, or act snotty or creepy. Jackson took us through everything they did and what more my mom’s car might need done. He even showed her a neat trick for her battery issues she had been having. I was VERY impressed, I plan on driving my truck over for it’s inspection in a couple of weeks. Go here for sure!

Impressive service. I brought my pickup truck in on a June Saturday morning around 10:30am, noticed a very short line because they had a $ 19.99 oil change special running that day, and asked about an inspection. James and team got my inspection done in 10 minutes for $ 35 (they had a $ 5 off special as well). I sat in their small, rather spartan, no-​frills waiting room, watching CNN on the flatscreen. One of the mechanics offered me a bottled drink that they had stored in a cooler outside the building – so, yes, the place is low on amenities. No evidence of an infestation that an earlier reviewer experienced; the place was clean, chairs were averagely comfy. They even had a nice marigold bed outside the shop with several stone benches – had the weather been cool enough, I would have sat outside to wait.
James rang me up in the bay (outside the waiting room) just as Alfonso was wrapping up my inspection; he even emailed me my invoice, which I thought was really convenient. Zero sales pitch; I personally had to ask about pricing on brake/​power steering flush ($ 100/​$ 60). As I got into my truck, everybody was cheery, polite and courteous just as another slew of customers were driving in. No attitudes, just straight professionalism. I’ll definitely be back in the future for auto service.

On 1÷29÷10 I visited the Vavoline in Coppell to get my oil changed. Sitting alone in the waiting room, I could hear the patter of raindrops outside. Suddenly, I felt something cold and wet fall on my arm. I assumed it was a rain drop, but when I looked down, I saw a maggot. On my arm. And on my purse. And on the chair next to me. And all over the floor. I looked up to see maggots spilling out of their ceiling like a horror movie. They were raining down everywhere, splatting on the floor, and then squiggling their way around. (Reenactment here:
– please note maggots appear 800% cuter in reenactment than they do in real life.)
I jumped out of my seat and darted outside, just to get slammed by high winds and rain. I re-​entered, defeated, and stood with my body plastered to the back wall. The attendant wandered in to give me some information on my car. I informed the him of the maggots, to which he responded: «Whoa, weird. Do you want to … wait outside?»
«It’s RAINING outside!»
«Oh, well, we should be done soon.»
And there he left me, knee deep in horror and maggots.
I left as quickly as possible, after paying… yes paying… for my oil change. I went immediately home for a very hot hot hot shower, and then I complained to Valvoline. After a complaint or two, I was promised a refund on my oil change. As if $ 35 would make this whole nightmare go away. But, maybe it’s all they can do… I’ll take it. And, 3 weeks later after yet another email wondering where my check was, I actually received said refund in the mail.
Regardless, I think it goes without saying that I will not be returning any time soon. Why did it take me this long to review the location? Because it took me this long to move past the event enough to tell that story without immediately wanting to shower again. And now, I can laugh about how horrible this place was while warning you to go elsewhere. Ick!

I was in town visiting family and decided to change my oil before I headed back to Austin. Mind you I hate going to do anything car related at a new place but I went anyway. I was greeted by Terry and he was very professional and very pleasant. He did not pressure me or make me feel like I really had to get stuff done. They even emailed me a copy of the receipt. I was in and out of there in no time. I recommend this place.