Alchemy Auto Painting & Collision Repair

Just take your vehicle somewhere else!!! From the start to the finish they are terrible. I took my car and they gave me a quote and I knew it was going to be high because my insurance was coving it. Well the said that not to open the hood because there can me more damage and my hood might not shut, well I did and there wasn’t any damage and shut right, I marked about 10 different parts that they might say got damage. Once I decided to drop it off (I felt a bad feeling) and then left they called me and said that it’s going to be more because something else got damage and I need to call my insurance company to add the other damage. Well I did so and when it was time to pick my car up I couldn’t! They said my insurance company hasn’t paid them so I called my insurance company and they said Alchemy has unpaid IRS bills and they can not do business with them. So I got mad a my insurance company for not telling me this before I took it there and Alchemy for not saying anything. When I spoke to the office manger she said she is aware of the IRS notes but they don’t tell anyone (because they’ll lose the little business they get) and that’s straight BS. So now I have to pay out of my pocket to get my car out because they won’t release it until my insurance pays and they won’t because «no insurance will pay» if they have IRS notes. So I finally paid and they release my car and I look under the hood and no parts were replaced or repaired!!! so their crooks, and they didn’t even fix my door dings and it was added to the bill… So if you’re thinking about taking your vehicle there, «don’t»!!! You’ve been warn… Update 1÷15÷16
I got to say that I am impressed with Manuel (I believe he the owner) and how he made up for the hell I went through. He stepped up and apologize for everything that happened. He wasn’t around during the holidays so he couldn’t do anything about it. Manuel asked if I can drop off the vehicle again and fix the others dents I had on at no cost and rented me a rental vehicle at no cost. I was impressed how he took responsibility for his unprofessional managers (I still don’t think anyone should have one like her) action and for what Manuel and Jerry (I believe that was his name) have done shows that they have morals and do care about the customer. So I will recommend Alchemy but only if you take your vehicle directly to Manuel or Jerry «only» who showed customer service is a priority to them.

What I was told and what I received, were two different things. The management at this establishment is not aware of what the front desk receptionists are promising their customers. My car also was NOT finished when I was told it would be finished. Beware! Do not being your vehicle her unless you want a headache!!!

Extremely poor quality of workmanship on my classic ’64 car that had been hit in the right front. I know it can be difficult to find some of the replacement parts, but I was left to find most of them myself or the car would have never been finished — if that’s what they call it. They claim to also be in the classic car restoration business, but if this is an example of their work then take the time and spend the extra money and take it to a shop that takes pride in what they do.
Here is the short list of the problems I found after giving it a careful examination when I got it home.
1. Overspray everywhere and I do mean everywhere. My car was a multiple show winner and now looked like unrestored junk. Shocks, engine compartment, tires, headers, exhaust pipes to name just a «very» few. The underside, which was a nice consistent satin black, was now black with large white spots. I guess they don’t take the time to mask off anything.
2. My anodized grill was replaced with a chromed piece. There is a huge difference between the look of the two and the anodized pieces next to it. Good thing I was able to find a NOS replacement.
3. My headlights are great at showing you the first four feet in front of the car. Beyond that they are useless.
4. They have no concept of proper wiring. Four feet of extra wire to a signal light on my bumper all wrapped up within the fender well. Just waiting to fall off and get ripped to shreds by my front wheel. Held on by zip ties and crimp connectors. Solder, heat shrink, and wrapped in cloth e-​tape like the other side people.
5. My custom horns that were mounted to the inside of the bumper were originally held on by 2 bolts each. They now each had one bolt that looked like it was forced on. I guess they don’t own a tap and die set. Also, wired back on with crimp connectors.
6. Places on the underside edge of the left rear fender were completely lacking any paint.
7. The overall quality of the paint job was on the poor side. Not enough paint in some areas and as stated before way too much in others. Looked like one of the one-​day paint places had done the work.
As I said, this is the short list of poor workmanship. The full list would take forever to write. Definitely a shop to avoid.

I have taken my car to Alchemy TWICE! Both times was rear/​bumper damage and this last time was also front-​end damage. They did an AMAZING job on my car BOTH TIMES. I’m truly happy with their customer and body-​repair service.

I don’t like the way they handle business. A bunch of crooks I say. One guy gives me a quote to touch up paint my car all around for $ 400 and then the other guy comes by and gives me a quote for $ 500 just for the bumper! They knew I don’t speak Spanish so they where talking in Spanish by me. Arguing I think. Overall with in the 10 minutes I left. I didn’t even bother to talk to them about the weird numbers.

When Scott owned Alchemy Auto Painting it was a top notch business. There are new owners now. They do not return phone calls and are never there. If I were you go elsewhere to have your car painted or repaired. Manny can talk a good game but he needs to be present in his shop to see how poor their customer service is. Absolutely no communication. They kept my car several days beyond the time frame and never called me. I called them and they told they made a decision about the paint and never even let me know. I was a little frustrated so I asked to speak to the owner/​manager. I left 2 messages for him to call me. Nothing. I showed up unannounced and guess what… Manny the owner was there (I guess picking up the phone and calling me back was too much). Even though I was pretty frustrated I was nice but I could tell he was throwing me a bunch of excuses. I don’t have a problem with my car being a couple of days late but could you at least call me? When I picked up the car the young guys that took my payment just took my money and gave me the receipt and told me it had a warranty… okay so I asked what the warranty covered and he said «the normal stuff» I asked what is the normal stuff? Non specific answer. Then when I got home I discovered I am missing a trim piece off the top of my vehicle, no reception on my sirius radio (which later discovered was sitting in the «A» pillar) Sirius radio antenna should have been on the roof of the car. GPS antenna was just loosely thrown across my dash.
So a warning to any future customers go somewhere else. My note to Manny stay in your store and have a quality checklist to make sure the vehicles are in better shape than they came in and train your employees. Sorry guys I will have to go elsewhere next time I need a car painted.

Our company has had three vehicles patched up by Alchemy now. Each job was delivered on time, with excellent results. In one case they had to intervene with our insurance carrier. That resolved the challenge. The repairs were not easy, our vans have a full wrap. Alchemy handled everything and in the end the workmanship was terrific. We worked with Josiah and he kept us updated on repair progress. We will use them again (actually — I hope we don’t have to). Given the number of miles we drive though — we’ll be back. These are good guys. don’t know what the heck happened with the other reviews.

I have a 2007 BMW
car was rear ended. I wanted to find an auto repair shop close by to my house in corona so I decided to type in auto repair in google. Alchemy auto painting & collision repair showed up. I took my car there and got it repaired in the month of march. my car was never driven since That day when i got my car repaired. when I decided to take my car out in December it was raining outside. I drove it to work. when I got off I tried to start my car and it wouldn’t even start. So then I tried to call AAA tow service but they couldn’t get to me that night because of the storm. the next morning AAA had to open the back of the trunk where the battery was and found a big puddle of water surrounding the battery. I then thought I had electronic problem but it was just the battery. Then I notice that the water had came in from the vent on the right corner panel. So I then decided to take pictures of the vent. I called alchemy auto painting and told them that the vent seems to have been replace
I then told AAA to tow my car to alchemy to get that fix. then a few days later when I got it back I open the right corner panel to see if it has been fix and I compared the pictures that I took before I towed it to alchemy and found out that they had the vent going inwards instead of outwards. then I realized my battery died because of the water… I then called alchemy to ask them nicely to replace my battery because of the vent. They denied to not to fix it because it was the bumper I ordered. The bumper is original manufacturer bumper and is not considered a Aftermarket bumper. i then told alchemy that the bumper has nothing to do with the vent so I wanted to make sure it wasn’t the bumper. I called BMW in riverside and spoke with Taylor from the service department… I told him about my situation about the bumper. He clearly said” the bumper has nothing to do with the water coming into the vent. The vent was suppose to be facing outwards to where the water from the roof top would flow in between the crack to drain through the vent to the floor”…I called alchemy and told them it wasn’t the bumper it was because of he vent that was replace wrong and they still refuse to pay for the battery. I had to pay out of my pocket for someones else mistakes… As a consumer I had a very bad experience going here because i felt like they put the blame on me because of a bumper I ordered, when the fact was the vent was replace wrong… they have lost all my business and I refuse to come back here ever again… thank you
for letting consumers to review business and rate their service…