Ortuno C Victor, MD

I had asked Unilocal to combine the 2 listings for this Dr, but I guess they aren’t planning on doing so. Several reviews existed under their previous address. Anyway, I’ll review here as well:
After coming here for over 3 years, I have to say the staff and scheduling makes this experience less than stellar. While Dr. Ortuno is certainly a sweet and personable Pediatrician, his staff is such a non-​fit with his style. They seem indifferent, or overworked, or don’t care, and seem not all that concerned with doing any kind of good job at what they chose to do for jobs. Scheduling is an absolute nightmare (which in fairness is likely in large part Dr. Ortunos fault too). The schedule is only open for a select short window of opportunity and they absolutely do not care what the situation is, they will not even entertain the idea or discussion of appointments outside of that very small window. Which makes zero sense to me that I call our pediatrician with a need to see him, and they say, no, sorry you have to call back after the 15^th. Um, what? Also have problems every year with scheduling annual checkups. Growing very tired of dealing with them and not sure that Victor being a nice guy trumps the headache of trying to get in to see him.

I love my kids doctor and his staff Kara and Connie both gals are very supportive when it comes to my concerns. dr. Ortuno is very patient with both my children he takes his time while examining them and makes sure the kids build confidence with him during the routine exam. He doesn’t hurry you when discussing the reason for visit and he’s detailed. I’m not a fan of their phone service at times miscommunication occurs and your concerns are not met so I love to personally deal with the office if possible… I would recommend Dr ortuno to a parent that’s wants a Dr that cares for your children!

We LOVE Dr. Ortuno! I’ve never left his office unsatisfied with our visit. He’s amazing with my kids, every time. He stays in the room until all my questions are answered and never makes me feel rushed. He also circumcised both my boys and checked in on them daily on his lunch break while I was still in the hospital.