McKee Properties

I needed to rent knowing that I didn’t have to worry about anything. I am glad I found McKee Properties with that amazing staff. I couldn’t be more happy. Thanks!

We’ve been renting with McKee for 2 months and dealt with them approximately 5 – 6 times. They’ve been great every time!
0. When we came to check for an apartment at first, appointment was set promptly, reminder call given and great personal attitude at showing.
1. When we applied for the apartment at first, they were really professional, called the exact next day and moved quickly.
2. When we moved in the apt. they were some issues (important to us) with the apartment and told them its urgent. They moved really really quickly… And between its members of the staff they’re so organized, it’s amazing.
3. Then we had to call for maintenance another time, again the person called, scheduled the appointment quickly without extra fluff, and send a person the next day.
I love them. So organized, so systematic, so understanding and so professional.
SO FAR haha. But I don’t see a reason why the trend won’t continue.

I am giving McKee Asset Property management five stars because their maintenance man Keith Shaver is awesome! He worked very hard and stayed to figure out the problem with our electricity, and fixed it, leaving us very happy with a job well done! He is so dependable and I know if they send Keith, the problem will be solved! He is always friendly, trustworthy and knowledgeable! He rocks! Thanks Mckee for having such a superb maintenance man, Keith Shaver on your team!

Great management company. Briana and Matt are on the ball with everything. I’ll repairs are fixed in the house I rent swiftly. Very friendly staff also. Will use them in the future to manage my own property.

I’ve been renting my home from McKee properties for almost 3 years. Emily my property manager is an amazing lady; bright, well prepared, very helpful, and responsive. Matt, the maintenance manager is a true professional. He is very responsive and the sub contractors that have worked on my home… a plumber to replace a toilet, a flooring contractor to replace the kitchen floor, and a vent cleaning company to clean the dryer vents… have all been extremely professional and done stellar work. It been a pleasure to work with a top tier company like McKee. Thank You McKee Properties.

We rented from from them for 5 years. We gave 100 $ deposit before signing the lease and we showed to sign the lease they told us it would be 50 $ more then agreed upon. Because the rent was low we agreed. We had to paint old paint and tear up old carpet and refinish the hardwood floors ourselves on our own to make the house livable as it was not maintained. The rent was low and the neighborhood great so we didn’t mind. They raise our rent every time the lease was up. They put in automatic sprinklers to maintain and water a dying lawn that WE paid the water bill on. The electrical regularly did not work however we stopped calling to have it fixed afraid of more rent increases and used a lamp instead. The sinks regularly backed up and the plumbers explained the plumbing needed to be re done not just snaked. The roof leaked and the repair people left a giant hole in the inside ceiling that we had to repair. They evicted us (including a 9 year old) and December with no warning for no reason. We always paid our rent on time and were good tenants. They kept our entire deposit. They painted replaced the stove and fridge and raised the rent 250 $ advertising stunning hardwood floors. They are horrible evil people.

This is my final review and testimony for McKee Asset Management after using them for roughly 3 years.
I had to break my lease 1 month early due to a new job opportunity in Denver, CO. I called Briana Blakney, explained my situation, and asked if she could work with me to get it rented ASAP. Briana genuinely bent over backwards for me, and was in touch daily until my move out date. She ended up getting the town house rented early, expedited the process each step of the way, and saved me 5 weeks in rent. This was a huge financial relief. As with any last minute cross country move, there were a variety of complications, none being McKee Asset Management’s fault, but they did help me each step of the way. They honestly made my stressful situation much better and without them it would have been more difficult overall.
I’ve dealt with a variety different property management companies, and some private owners; I can confidently say that after 3 years McKee has earned 5 stars. If you have an opportunity to use them, then I would highly recommend it. They’re responsive, friendly, and accommodating.

Rental owners. Do not use this mgt. company for rental. After the first
year agreement continuing lease becomes month to month. McKee hits lessor with so called «lease renewal fees» that are bogus. Their was no lease renewal as they postured. They do not mgt. the property. I had a burglary. McKee failed to get police report as requested. Non-​lease contract people occupied the unit with out McKee even being aware. Lessee damages upon vacancy were extensive and beyond the security deposit. The lessee failed to pay the last month rent in blatant violation of the contract. McKee made no effort to collect last months rent owed and were dismissive of their contractual obligation to collect that and the damages. This an incompetent rental property mgt. company that is more interested in its own fees than your property.

I moved into an apartment in Cortez Hill. I am 100% satisfied– the move in process was seamless and the management set up everything I needed with the HOA. I am able to pay my rent completely online which is super convenient. One small issue with an interior light was fixed right away and I haven’t had any other problems. Thank you!

I recently rented an apartment from McKee Asset Management. My experience has so far been positive. The staff has been very professional and I have been impressed with what they have to offer so far… especially the pay rent online feature. Soo convenient! With my last landlord I had to pay by check only which was a major pain. I would recommend this company to any tenant looking for a rental… and it seems like they have a lot of properties throughout SD.

The only bright side to this company is Emily. Because of the horrible experience I had with my leasing agent, KEITH FITZGERALD, I had lost complete faith in their ability to accomplish the most simple customer service task until I dealt with her. Granted she said she was going to work on getting my deposit back as soon as possible do to my negative experience with their management (more like mismanagement) company but I am still one day away from it being past the legal timeline, but it may just be out of her control. When you are spending over $ 1500 on a loft, that wasn’t large in terms of square footage, you would expect it to be in a respectable condition when you moved in. The apartment I moved into was filthy. The baseboards had thick layers of dust on them, the walls were scuffed as if someone had been running on them, and the wood floor was covered in debris and dust and the previous tenant had left rugs on the floor as if to cover up the deep scratches in the wood. KEITH did nothing to help this situation. He never returned phone calls or emails about the poor condition he allowed me to move into. It was almost as if once he got me to sign the lease and collected my deposit he considered his job done and wouldn’t have to speak to me again. It wasn’t until Brianna called after I had lived there for a month for a follow up survey that my complaints were actually heard. And even then nothing was done about them. He wrote me the most half assed email saying that I would be given a credit for the cleaning that should have happened. I couldn’t have been more offended. I pay you all this money in deposit and rent and then I have to organize the cleaning? And what about the paint job? Luckily there were no issues with the actual unit because I couldn’t imagine having to deal with the incompetence that he possessed again. I wouldn’t recommend anyone to rent any of their properties but in the unavoidable situation where you would have to, make sure that you do not have to deal with KEITH FITZGERALD.

Glad I read these reviews as this company seems to fall in line with my quick experience. I would imagine a little more tact and service when you’re looking to spend well over $ 30,000 with someone in a year.
I understand slightly the desire to verbally «pre qualify» someone when speaking over the phone. While extremely tacky, it seems some «realtors» state the credit requirements.
What I found obnoxious was the short toned women that answered their phone. While stating the above, she informed me if I was going to come alone without my fiancé to view, or send my brother (as we live in Orange County) «to make sure whoever goes takes a lot of pictures and videos, because they won’t show the property more than once». Excuse me? You’re about to spend over 30k and you’re treated like someone that should be grateful for their time and you’re a deadbeat. Zero customer service relations.
I wouldn’t deal with them. Those looking for a place, and especially those who want their properties managed, they would represent your interests terribly. Avoid!

I am surprised to read such negative reviews.
I have been a tenant of Mckee’s for almost 6 years now and all my service needs have been handled promptly. Mckee manages for owners so perhaps some renters have owners that don’t want to fix issues in their homes?
Matthew with maintenance has always gotten back to me right away and resolved a fridge, microwave, garbage disposal, washer and dryer which all were replaced at some point in the years I lived in the rental home.
I would rent a home managed by them again. I also like that we can pay our rent on line.

We wanted to rent a property from McKee and it was a disaster. They take several days to return phone calls (if at all. Sometimes I would call back and they would SWEAR someone tried to contact me, despite no missed calls or voicemails on my end.) We called wanting to rent a property that allowed pets and we’re told it didn’t allow pets. I managed to contact the owner directly who DID allow pets and had to contact McKee themselves to tell them to allow us to apply. Then, they «lost» our application, even though they replied to the email and said they received it. During this process we met the current tenants of the property who told us McKee was horrible, never returned calls, took months to fix things, lost payments, etc. so we withdrew our application and moved on. Not worth it.

I lived in a McKee managed property from June ’11-June’12. When I moved in there were many problems with the unit:
Loose/​Broken Toilet Seat
Bent, off-​track screen door
Spots on the carpet
Broken bathroom sink stopper
Missing refrigerator parts
When I was showed the unit, their rep tried to show me the balcony and the screen door literally came off the track and fell down. It had a 45 degree bend in the frame and was hell to keep on the track. The rep told me he would have it replaced before I moved in and I believed him, he didn’t and it wasn’t.
Most of the issues I had were not taken care of and I decided to live with them after multiple work orders that were never filled.
I requested a replacement vegetable drawer for the fridge, as there was nothing there and a replacement door rack for the freezer so I could keep things on the freezer door and they never handled it. At one point someone was sent to look at it and he told me parts were hard to find and he would call me within a week to let me know if he found it… still waiting on that call.
In November ’11 the unit above’s plumbing went bad and I developed a steady leak through one of my light fixtures. I called their emergency line and they told me to put something under it and they would check it out on Monday (this started on a saturday.). As promised, one of their onsite repair men, I believe his name was Keith, came out, but the repair was beyond his training. They sent out another plumber who solved the light fixture problem by cutting a huge hole in the ceiling above the tub so it would drain down into the tub. Short-​term solution, I expected him to come back and finish within a couple of days. Their plumber, whose company name I cannot remember left a mess of mildewed drywall and insulation in my tub for me to clean up. He asked for a bag for the larger pieces of drywall so that he could put them in the trash, but proceeded to leave them on my doorstep as he left, a$$hole. After 2 weeks of showering under a hole in the ceiling I call McKee to complain and they tell me they hadn’t fixed it because they could not coordinate a time with the neighbors above to come into their unit to fix the pipes, ridiculous. During that phone call they tell me that they will be giving the plumber a key to their place and go in so they can fix it. A few days later, they finally fix it. 2+ weeks to fix a leaky pipe!
Luckily for me, when they came to patch up the hole they also fixed the bathroom sink’s plug and bent the screen door back in place so it would at least stay on the track, though it never really closed properly.
They had the nerve to raise my rent for the next year by $ 25, so I left.
All-​in-​all, I loved my unit’s location and that is why I stayed there. The management was horrendous and couldn’t get their act together. I do not recommend McKee, to anyone.

Like a previous reviewer, McKee misrepresented that our unit had central air when it did not.
My Fiancé and I went to view a unit that was shown to us by Emily, a representative of the company. While in the unit, which was a newer building, we looked to the thermostat and air vents and asked Emily if the unit had central air. Emily pointed to the thermostat and told us that it looks like it does because there is a cool function (Emily confirmed this via telephone on Aug. 17, 2012).
We liked the unit so we signed a lease and moved in 2 – 3 weeks later. We signed the lease with another McKee agent, Keith F. While moving in, on August 17, we were shocked when the cool function on the thermostat was not working. We called McKee and the receptionist looked at the «hot sheet» and told us that there was no AC in the unit. She transferred us to Emily to discuss. Emily confirmed that there was no AC in the unit, but she did remember looking at the thermostat with us.
We were blindsided by this. If all of the building’s information is easily accessible via a «hot sheet» that the receptionist has access to, why did Emily, the agent showing the property, not have the same information? During the phone call on August 17, Emily told us we would have to speak to Keith F. when he gets back to the office on Monday.
After not hearing from Keith in the morning, I called at 11:00am on Monday, August 20^th. Keith told us that there was nothing he could do and that he felt they represented the unit adequately. He did, however, mention that McKee is in another dispute with another tenant about the same issue — a claim that the unit was represented as having central air when it did not.
In addition to the misrepresentation regarding the central air conditioning, the kitchen was delivered to us in a filthy condition. The cabinet handles were covered in a sticky grime, the handle to the pantry fell off when opening the door, and the fuses to the kitchen appliances keep blowing. We were also under the impression that the community had a business office; it does not.
The office is unsympathetic and unwilling to help. It is interesting that there is more than one complaint regarding a misrepresentation of central A/​C.

I only give them one star so that I can write and post my review. If I could give them less, I would. The narrative of our experience would be pages long, so below are a few from the highlight reels.
Before we lease the unit, we’re walking through the house with McKee’s leasing agent who tells us the house is equipped with a heater and an air conditioner. As its fall, there is no need to use the AC for months. Fast forward to July when the summer heat waves start rolling in. I go to turn on what I thought was the AC, it starts up then shuts down. I place a call to McKee informing them the AC is out so they send a repair man over. Repair man calls to tell me there actually is no AC in our house. McKee denies they represented the house had AC and disputes the issue with me. Eventually, they agree to install 1 ceiling fan, to be located in the low foot traffic dining room of our house. Very useful. Five weeks later, no fans and it’s 85 degrees inside our house, at night. The heat has become unbearable and our dog pants incessantly as he sprawls on the kitchen floor to try and cool down. An after hours heated phone call, literally and figuratively, with Matthew led to him asking me what I wanted him to do about not having installed the fan. I said I wanted fans installed like they told me they were doing to which he told me ‘well I want a Ferrari.’ Brilliant.
The water heater broke and flooded our house. Instead of sending a plumber, the owner sent her brother, an electrician, to fix the plumbing issue. While removing the water heater in our kitchen, I come home to find one of them smoking a cigarette inside our house, which as a non-​smoker is disgustingly repulsive. While removing the water heater they punctured the side and it exploded in our kitchen making the flooding even worse. The resulting mold on our belongings, repairs, and being displaced from our house for a week was absurd. So the indoor cig smoking electrician who was sent to fix our plumbing issue actually made the problem significantly worse and ruined my wife’s boots, handbags and clothing.
A few honorable mentions:
— sinks regularly clog
— garbage disposal stops working repeatedly. McKee’s solution: drops off a specialized wrench for me with instructions on how to fix it each time it breaks in future.
— shower door rollers broke and slammed my wife’s finger leaving it swollen and black and blue.
–sends plumber to fix sinks who leaves trash throughout the house and doesn’t clean up his work area.
If you want professional, courteous and responsive service, our experience, as well as other opinions listed below, should help guide your decision making process.

I moved into my house in April. I took pictures and wanted the old refrigerator replaced. They immediately called and brought out a new one. I bought a fan and Matt came out and hung it for me before I moved in. Matt goes out of his way to make sure everything is running smoothly, and I am a happy renter. I have never had such a quick response to all maintenance issues with a Management company. They evened called to see that the plumbing issue was resolved that I had, and asked if anything else was needed. I highly recommend them as a Property Management company and Matt as a #1 Facility Manager. He cannot be beat!

McKee Asset Management has been a blessing to us! They have always had a rapid response time and have gone above and beyond for our family with work that has needed to be done on our home. The technicians and management staff have always been friendly and genuinely concerned with our issues. I can’t say enough about how friendly and customer satisfaction driven their company is. Thank you, McKee Management! Yet another satisfied tenant!!!

I was a renter with McKee from 2006 – 2009 & it stills makes me upset when I remember my experiences with them. My heater was broken for 7 months & no one could coordinate getting it fixed, had a broken window that took forever for them to fix. During all this they raised my rent which I contended but no one would return my phone calls. And then when I had had enough and moved out I asked if I could clean the apartment myself, was told yes. I asked for a pre-​move out walk-​thru & was directly what to clean. Did it myself & then got $ 125 deducted from my deposit because I didn’t turn in a receipt from a professional cleaning service. When I called & asked what the cleaning fee was for I was told among other things it was for carpet cleaning & my apartment was all hardwood floors. Extremely frustrating & terribly unpleasant experience.