Birkenstock Costa Mesa

I’ve been buying my Birkenstocks from him for years now. Love the shop & love my birkenstocks! This location is much easier to get to than the old location.

Been going to this shop for years. Onlynplace to consistently have mu size in srock in more than one style. The iwner is always super friendly, measured mybdeet again, and very professional. I was i. And out in 15 mjnutes. Onlybplace to by Birkenstocks.

Wow is about all I can say…
Drove to this store from Yorba Linda. A bit far, but Birkenstock’s are a great product and I figured it would be worth the drive. The store is small, but seemed to have a good selection on display… until I began asking to try on different styles. He was out of every style that I asked for. WTF? Are you too cheap to keep inventory? Sure, you can order me one, but… well, have you ever heard of ZAPPOS? They have a next day delivery option with a no hassle return policy, you dumbass! You might want to re-​think your business model, Einstein.
Somebody else mentioned the owner might be OCD, and I totally agree. He asked me to stand here, walk there and wouldn’t get the next pair until I had given him back the original pair. I was wearing socks, so I didn’t experience the sock-​hassle. He supervised me as I put the shoes on… almost like I’m too stupid to put on shoes!
He was watching Korean soap operas, so don’t go visit this on a Saturday afternoon, I guess, if you want any type of personal touch.
I will never return, will not recommend that anyone patronize him, and will hope that he finds gainful employment doing something other than selling German shoes…

John is awesome! Great customer service friendly and knowledgable for sure. I have purchased 5 pairs of sandals and won’t go anywhere else to get them. I took my grandpa down as well to see if he could help him out and he was very impressed as well. I like the discount table and I always seem to find a pair as well. Prices are pretty much the same if not better than Amazon.

I decided at the last minute to place an order for Birkenstock’s for my daughter for Christmas. We are on the east coast and every store I checked, and even Amazon, was sold out. My daughter goes to school in SoCal and is home on winter break. She heard of Birkenstock Costa Mesa while out there, and mentioned it to me. I looked them up online, they had availability & I placed the order. I am thrilled with their service! They filled the order immediately & the sandals arrived before Christmas! Actually, a day earlier than scheduled! Many thanks to Birkenstock Costa Mesa & I would definitely purchase from them again! :)

I love Birkenstocks and this store is GREAT. The first time I bought Birkenstocks I came to this store a year ago and I just recently ordered another pair online from their website. Super easy and I received my new Birks within a few days. The owner, John, is very nice and knows what he is talking about. As far as him having you put on a thin sock to try on the shoes, well DUH. Why would anyone want someone else’s nasty feet touching the shoes? It makes sure that you don’t ruin a pair of shoes, especially if you decide not to buy them.
Birkenstocks absorb the oils of your feet and make prints immediately so if you don’t use the socks provided then you could possibly ruin a new pair of shoes. STOP COMPLAINING PEOPLE. On another note, this store is great. Birkenstocks seem to be sold out everywhere at the moment (9÷14÷2015) but I was able to buy my shoes online from this store quickly and easily. John made sure to give me a call to let me know that a pair of black suede Arizonas were available for me.
I will continue to buy my Birkenstocks from this store, Thanks John!!!

I use to hate how Birkenstocks looked. But then they rubbed off on me. Then I slightly got obsessed and even dreamed of having a pair on my feet. Then I decided to just «try on a pair». And I ended up in this quaint little place. It’s truly great. The store is well organized but at the same has a huge variety of Birkenstocks and other orthopedic shoes. The owner, I think it was John from what I read in other reviews, was actually pretty nice despite the bad reviews I read about him. But he is just dedicated and knows how to properly take care of Birks (which I probably still won’t know how to in a couple of years from now, so sorry). He definitely knew what he was talking about as he was recommending the right size to the previous customer and to myself. His dedication is the reason why I even decided to just go for it and buy my first pair of Birkenstock Arizonas in Mocha color.
John likes to take care of one customer at a time as I can see, but he can also multitask too. Luckily, there was only one other customer before me who I was willing to wait so I can ask John all the questions I wanted. He makes you wear those disposable socks (or maybe if you have your own socks) because he wants to make sure that the leather doesn’t soak up all your oils, sweat, etc. if you do not end up buying the pair. When I bought them and decided to put them on afterwards, not even five minutes later did my footprint become branded into the leather from all the sweat and oil my feet decided to exude (sorry, TMI). So I perfectly understand his desire to take care of each and every Birk so he can send them off to the willing customer in love with them. He was really helpful in my questions and didn’t seem to (at least not openly) mind my constant desire to try on Arizona after Arizona. The only thing I wondered about was the reason why he always asked for the Birks back after I asked to try on another pair, but I guess he knew that I would only buy one pair and he just wanted to keep the Birks and the store as clean as possible.
This place and the owner is such a gem; once I have enough money, I’m definitely coming back here to buy myself another pair of Birks!

If you’re going to dish out over a hundred dollars for shoes, you might as well go to a place that has a wide selection and dedicated to finding you the right fit.
The man that helped us was very nice and attentive, even explaining that the sizing chart wasn’t exactly accurate and was able to measure our feet himself. It was just a good experience and if you’re going to buy Birkenstocks go here!

Many of the reviews say how the owner made everyone wear those stupid socks when trying in sandals. Um, he made me wear TWO pairs on each foot. He said I walk too much. Excuse me. No.

Was thrilled to find a Birkenstock store in Orange County.
Pros
Good selection
Cons
The owner is a strange one. He made me try on a pair of sandals with a disposable booty.
He handed me the booty with an outstretched arm. Is he a germ phobic?
He just had a weird vibe about him.
So I bought a pair of Birkies and went to pay. He had me stand 10 feet away while he processed it. Bizzar!!!
Won’t return!!!

I drove from Long Beach to Costa Mesa on Wednesday 6÷17÷15 and store was closed (regular store day and hour, should have been opened) and store was closed!!! There was a sign at door but I think they should have posted online!!! Waste of my time. Good thing south coast was opened and found sandals al Nordstrom!

I went into Birkenstock Costa Mesa not knowing what to expect because of all the reviews, but I was surprised — my visit was nothing but pleasant!
The store had a huge selection. While I was there, I saw Arizonas, Mayaris, Gizehs, Floridas and more in a ton of colors! But I knew exactly what I wanted: black oiled leather Mayaris.
As soon as I got into the store, I zipped toward the Mayari display and was greeted by the owner shortly afterward. I asked him for sizing suggestions since I was between a ³⁸⁄₃₉. He took a look at my feet and suggested that I try 39s since I had long toes (hey, it’s true). He even took out a measuring device to see if a 39 would be optimal based on where my arches fell. 39 it was! The owner knew his stuff and is truly concerned with getting you the right fit. I really appreciated that care as a pair of $ 120 Birkenstocks is an investment!
Regarding the negative reviews: I don’t know if he really asks people to wear the socks. He offered me some and I took them. Why?
If you’ve ever had a pair of leather sandals (or ones made of natural materials), you know that they absorb your skins natural oils and darken as you wear them. The reason the owner asks you to wear socks (and they’re not even socks — they’re made of pantyhose material and are those little slip ones you get at department stores), is to keep the sandals pristine and clean for your shopping pleasure.
With the popularity of Birkenstocks, imagine how many people are trying them on. Now do you want to stick your foot in some dark, grungy looking Birkenstocks? Didn’t think so! Just take the darn socks when he offers them to you and we’ll all be happier for it.
So that’s that! Pricing here is standard and you’ll be lucky to get anything super cheap because of Birkenstock’s MAP price policy, so barring that, I give Birkenstock Costa Mesa a 5 for selection, 5 for cleanliness, and a big old 5 for customer service!
I’m breaking in my Mayaris as I type and couldn’t be happier!

We love Birkenstock and went in after Christmas to buy a pair for my granddaughter. We ended up leaving in frustration because of the owner. He insists that you wear a sock when trying on the sandals. If you keep them on longer than a minute he makes you take them off and starts cleaning off the inside that he says gets sweat on it if you keep it on too long. If you ask to try on another pair, he puts the first one away and you need to insist that you want it out as you consider the options. They do have a good selection and we came back another day, knowing what to expect… took a deep breath… made our decision and quickly left. So sad that you have people running their business with product more important than people. An unpleasant place to shop.

This guy, I guess he doesn’t want to hire more staff for this little shop, but he can get terribly, TERRIBLY overrun, fast. These things are fashionable this year man. You might want to consider.
In spite of this, I luckily walked in BEFORE the rush, and that was honored when I was ready to check out thankfully. Birkenstocks are a pain to sell based on their odd sizing and occasionally available widths.
Three stars for a great selection and the sheer luck of getting out of there before the twenty people showed up. They had my Mayari black leathers. No one else did. Thanks! Please, get some help for the weekends. :)

Ive been searching for birkens everywhere in socal, but most of the stores were either sold out or did not have many styles… But i found this gem place! The owner is super friendly, nice, honest, and helpful! I also found so many different styles and colors that i could not even make a decision… Because i wanted them all… but i got one and My bf also got one! Another good thing about him is that he tries to help you to find what makes your feet feel most comfortable, yet does not pressure to own them! Best store! Will def come bak

I don’t know what others have been talking about, but customer service here is the best. I was here for an Arizona, and the guy was great! I love Arizonas. Wth this kind of service, I love them more.
Thanks!

John (I’m assuming was the owner) was so nice and helpful! He wasn’t just trying to sell his shoes to make money. He really cared about how the shoes would help me since my feet are in really bad shape. He told me that I should only wear the shoes a couple hours a day so my feet wouldn’t hurt and he gave me a lot of advice. He was also patient because I was indecisive about which shoes I wanted to get since they’re pretty pricey. I’m excited to wear these!

I’ve been looking for the arizona birko flors EVERYWHERE in black and in my size. Lo and behold, birkenstock of Costa Mesa had them! I am soooo stoked. They are an authorized dealer and it wouldn’t want to get Birkens anywhere else.
Thanks guys!

I love my Birkenstocks — they «mold» to the feet, the comfort they provide, and how they are super durable. My first pair I bought, granted it as from an Urban Outfitters for $ 10, lasted me three years and I was hooked. The shoes, or sandals, whatever a person might call them, are of really amazing quality.
With that being said, anything of high quality comes at a high price, which Birkenstocks are. I just bought a new pair for $ 120.
Anyways, paying so much, I would expect better customer service. Once I was in the store, I found the sandals I wanted, looked at the conversion chart to see what size I would be. It read, «size 9 – 9’5 is size 40». Based on my knowledge of the sign I tell Mr. Asian Dude my size and he insists that I try a 42 and a 41, which were both too big. However, before that, Mr. Asian Dude tells me to have a seat, which I did, but then he tells me to get up and go to him, which was 2 seats away.
I’m not satisfied with the customer service. This place needs more friendliness. BUT, I still love Birkenstocks. The customer service does not match up with the quality of the sandals.

Talk about being an expert!
The owner of the store knew everything about Birkenstocks. He helped me pick out the right size and arch support for my funny shaped/​sized feet. He made sure the toe bar and the arch support lined up correctly and even sized the straps for me. I’m normally a size 7 and most websites said to order a size down… but the owner measured my foot and had me try on a couple of pairs, turns out I wear 38M instead 37N as many websites said I would.
There are also plenty of styles and colors at this store. If your birks need some TLC, this is the place to go! he fixes them at a pretty reasonable price.