Express

I went to express just to look around and a woman named jizelle helped me find the perfect outfit. I bought a black blazer and some really nice jeans. Thanks jizelle! You should work all the time… ps and she’s cute too

Great clothing, but it is pricey. That’s why I’m patient enough for sales and coupons which seem to happen quite often.
I’ve always had good service there, but I usually already know what I’m looking for when I go there.
I’m honestly surprised about someone complaining about not refunding shipping! Seriously? Even the Almighty Amazon doesn’t refund shipping. Maybe they should refund your gas for making you drive to the mall.

I want to say I’m so impressed with their customer service. One of the best experience I’ve ever had at a clothing store. A huge thanks to Nick, Kelsey and Kelby for going above and beyond for me. I have a wedding to go to tomorrow that I was totally unprepared for but thanks to them, I have what I need and know exactly what to look for. I would give this place 10 stars if I could. This mall is huge and can be overwhelming but go to this express store and they will take very great care of you.

This is one of the larger Express stores in Southern California.
It is organized, spacious and carries test market product not available in most Express stores.
Park near the Seasons 52 Restaurant and enter near there and you will be close to the store in the mall.

This store chain based in Columbus, Ohio, has one of the most draconian return policies I’ve ever encountered. I received a shirt over the holidays without a gift receipt and attempted to return it. I was told I could not get a store credit; I’d have to power shop for something NOW if I wanted to return it. Seems like everything in the store is imported and almost nothing except the jeans seemed to be natural fibers. Lots of nylon and polyester and cheap costume jewelry. Flimsy, foreign stuff at regular prices. Desperate, I bought a sweater for my husband. It didn’t ft him so guess what? I had to RETURN to Express. Super fun. Long story longer: there’s nothing in this store that suits my taste and a call to the corporate office was useless. Their floor staff are prevented from offering store credits of any kind without a receipt. Buyer beware: this store doesn’t care about building customer relationships. They seem to care only about the almighty dollar so you can expect to be treated like just another number. If you don’t have a receipt, even if the product has tags and is in the store box, it won’t matter to them. I won’t return.

I was the only person standing in line at the register waiting to make a purchase for what felt like over ten minutes.
The employees saw me and were not helping anyone else, but they continued to let me wait in line and did not acknowledge me or let me know that I would get assisted. There was nobody at the register.
It was quite appalling that one middle-​aged lady walked right up to a vacant register and only then did one of the employees walk up to ring her up BEFORE me and I had been waiting in line the whole time.
Very rude… the employee should have at least said «Let me help this customer who was here first». There was no mistake. She clearly saw that I was waiting the whole time.
I was so disgusted. You couldn’t get me to come back and shop here ever and I’d donate anything I got for free from here before I’d ever wear it.

Walked through the entire store twice and by about 7 employees and not 1 even acknowledged me… with the mall/​store as empty as it is for a Friday you would think they would want to take advantage of every customer.

Went to the mall yesterday hopefully for the last time ever. People spend so much time and effort trying to look good there, it’s nauseating. It’s 6 pm on a Wednesday and throngs of overly dressed silver baby spooners were carrying their designer bags like military badges of honor. You just spent $ 800 on a pair of ugly lady combat boots? Congratulations, those are going to look real good sitting in your closet for the next 30 years.
I’m wearing work boots, and a neon yellow construction safety shirt. My buddy is wearing a faded t-​shirt, cargo shorts, and mandals (which is his standard 7 day a week uniform. We do not look or act the mall type, as we have to stop and view the map every 100 yards to ensure we’re heading in the right direction.
The people watching is marvelous, as the new fall fashion appears to be a cross between retro circus clown, and a spite daddy ensemble.
Eventually we make it to Express, where the groom has chosen to pick his shirts for the wedding party to wear. The store is very large, and very empty. In fact, my friend and I are the only people in there aside from the 4 or 5 employees ‘working’ the floor.
I’m not gonna lie, I know nothing about buying a collared shirt aside from my neck size. 100’s of shirts in all different colors, sizes and cuts are stacked from floor to ceiling. I felt like a woman at the police station who was just mugged being asked to identify the culprit in a lineup of sextuplets.
I waited around looking in severe need of assistance for a few minutes. At one point a gal came by with an ear piece in and looked occupied while I stared patiently waiting for her to ask me if I needed help. She hurried away. I called the groom to ask again what the shirt color was called. «It’s sunset blue.» Aren’t sunsets a lot of different color blues? He sends me a picture, I match it to a shirt I decide is close enough and pull a ‘modern fit’ and a ‘fitted’ off the shelf. I hold both shirts up for a few moments in the direction of the 5 employees who are desperately all trying not to make eye contact with me while looking busy. NOTHING. Frustrated (and showing it) I walk over to the counter to ask the guy behind the register. He sees me approaching and walks out from behind the counter and begins communicating with another employee. I interrupt.
«Excuse me, I noticed that you are all too busy in this empty store to help me, so maybe you can tell me what the difference was between a fitted and a modern fit?»
Store Clerk — «blah blah blah blah I’m an asshole with generic taste in clothes and make $ 9 an hour and don’t get paid enough to answer complicated questions. You can try it on in the dressing room.»
Me — No thanks, I just wanna get outta this shit hole.
I eenie meenie miny mo a shirt and throw it on the counter, doing my best not to explode.
The cake got it’s icing when I realized the shirt was $ 60. Yeah. $ 60 for a button up PLAIN Blue Sunset collared shirt. No bedazzle, no lapels, no hand job with purchase. Just a standard shirt I could have gone to Ross Dress for Less and Got for $ 15 with better customer service.
If I was on Unilocal — Express would get 1 star. Would not return. Would unfriend everybody who likes express on facebook. Would laugh if the store caught fire (as long as there were no injuries).
I think the lesson to be learned here: Stay out of the mall, unless you enjoy spending too much money to surround yourself in shallow scum, and bad company.
End Rant.

Don’t order online unless you get free shipping. If you ever need to return anything, even your whole order, they don’t refund the shipping. There was a skinny guy with a shaved head and glasses who was very unhelpful, rude, and not empathetic when explaining this to me. I said «so I shouldn’t buy anything online if I ever change my mind about any items» and he said «up to you.» In terms of the quality of the clothes, it seems to be getting worse. I’ll just leave it at that.

Great choices. They emailed a coupon today so we really scored. Really pretty reds in the clothing.

So, security tags…
Bought a black t from WESTMINSTER. Went home. Unfolded shirt. Surprise! Security tag. Went to South Coast Plaza to get tag removed and get another shirt as well. The tag triggered beeps all through the mall. Had it removed, bought a long sleeve shirt. Took it home, unpinned it, unfolded it, and… surprise! Another security tag. Took it to Westminster to be removed. First question? «Do you have your receipt?» «No, but I have the tag (with bar code)». «Okay». No apology. This was a separate trip – gas money was spent.
So…next step? Fashion Island? No. If I desire more from Express, I’ll order online. The day I see a security tag then, I’ll stop shopping there. I like their product, but I guess it’s time to try Nordstrom Rack for similar styles (they’re less expensive anyway).

If you want to look rad, shop at Express! (And by rad I mean sharp, wonderful, and the good looking person you are)
The sizes always run different, so make sure to try on the clothes. I am a size 4 apparently? (Hey, not complaining)
I have bought 5 pairs of dresses from Express, 2 work pants, 2 work skirts, and countless pairs of shirts. I also had a blazer one time and it got stolen because I left it in the locker at work (but that’s just because Express is awesome… Who wouldn’t want to rock that blazer, right?)
Also just took advantage of the clearance deal online. Got 6 shirts/​sweaters for $ 70. Not a bad deal, right?! Fingers crossed that they fit.
Sign up for Express Next at own risk. You will get tempting emails about 3 times a week on deals… And occasionally give in.
Customer service is great at this store, not usually as crowded as Fashion Island, which is nice. Love Express!

Good products and decent size shop. But when it’s freaking crowded we can’t go to the men’s side to pay?! Wtf?! And this was after 10 mins of waiting in front of you.
This place usually gets crowded on the weekends and it would make total sense to open both sides registers right? Really annoyed the crap out of me. Especially the guy’s attitude.
Be smart and open all the registers when the main line is long.

I love Express in general and this location has the best selection in the area and quickest turnover. The clearance section is huge.

I never understood the big deal with Express until recently. I came here to purchase a Christmas gift and in the process did a little shopping for myself. I really liked their selection on dresses. I found a few dresses that really caught my eye, two of which I used on specific occasions. I couldn’t believe how comfortable they were and the quality was really good as well. It is however a little pricey, I wouldn’t shop here frequently but will keep coming back for their dresses, cardigans and blazers.
Their men section is pretty big and has variety. There were some items that caught my eye, thus the Christmas present. Anyways customer service was ok, they need to pay a little more attention to their customers.

I love this Express for men in OC specifically because of a manager and two of the sales associates. I called about a return at the end of the day on time, concerned about their numbers and they took it as a thoughtful gesture and expressed how thoughtful it was. Told me to bring it in and return it. Some others are not as helpful here but the shorter female manager (awesome, and have military connection in common), younger female Asian sales associate, and Hispanic female sales associate (teacher) are helpful and have an awesome attitudes. They do whatever they can do to find what you’re looking for, whether in a local store, or online. I’ll drive from south OC, or anywhere else, just for the customer service. These three in my opinion are awesome.

Express is one of my favorite places to shop! I love their threads. I must confess that I was a huge Structure fan many years ago and was sorely disappointed when Express acquired that chaing. For years I avoided Express but these last couple of years the shops have grown on me.
Their clothes are trendy and comfortable. I love the cuts on the Kingston Jeans. They fit fine and they give you lots of variation from the where they sit on your hips to how wide the thighs are all the way down to how baggy the foot opening is.
I also love their button down shirts for men. I love how they have the openings for the collar stays sewn in and that you always get an extra set with the label when you purchase a shirt.
As for the store itself, the manequins are always well dressed. The staff are extremely friendly and even if I mention a style that I like from a couple of years ago they can tell me what the updated names are like the fact that the Zach jeans may have been phased out but they still have extra slim jeans if you are into that.
I rarely have issues finding my size but in the rare instance that they don’t have it, Express offers free Fashion Delivery. You give them the style and size you are looking for. You pay at the register and it gets shipped from another store or warehouse directly to your place. No more bouncing from store to store to see if you can find it or being bummed if your smartphone isn’t handy to buy it off
. They also have a cool reward programs with their own brand of credit card. I find I am always pleased when I shop at Express. :-)

Express is very hit and miss. Sometimes they have awesome stuff… sometimes not. I rarely buy clothes… rarely as in maybe twice every few months. When I go on these shopping trips, I never spend very much. Express IS expensive-​ish, but the quality is worth it. When I moved to California from Idaho, all the girls I made friends with at work/​school would always rave about Forever 21 and H&M. I tried it and I don’t like those places. Their clothes are cheap, not only in price, but in quality. If you want quality clothing, sometimes you gotta pay!
I love their work clothes. Their slacks are awesome and I love all their blazers. I NEED a blazer. Someone donate 100 dollars to my Express blazer fund, please? I love their going out clothes too. They always have cute dresses. Sign up online for coupons to be emailed to you and be sure they have your address on file. They OFTEN send out coupons for $ 15 off $ 30, $ 20 off $ 45, etc. I even had one a few months ago for $ 60 off $ 140 or something… It was awesome! There are always coupons… go get em!

I had some time to kill and a $ 25 gift card that needed to be spent. I had not shopped at Express in quite some time. Out of curiosity, I challenged myself to see what I can get in there for the gift card amount or maybe go over by just a little. No problem, right? WRONG!
Now, I am not saying I had a bad experience at this particular location. The store itself is nice, bright and clean. The workers were helpful and did approach me twice to ask if I needed help. With that said, this review is more for Express as a whole. Sorry, SCP location. Hey, I did take a picture of the storefront and add it to this Unilocal profile for you.
I was (and still am) highly disappointed that every shirt in your store was $ 49.00 or higher. Really Express? Even a simple polo style shirt for $ 49.99? To be fair, they did have some printed t-​shirts for $ 34.99. WOW! After walking around twice and checking out the sale racks (not impressive), I ended up using my gift card to get 4 pairs of Express socks. It was a special deal. Um… yeah… special.
Somebody please tell me why I would spend $ 60 on a dress shirt from Express when I can go to Macy’s and get a great Calvin Kline dress shirt for $ 40?

Sigh. I really really miss the old Express back when I was in high school. :(The styles were better, the quality was better, the sizes actually fit me… it depresses me thinking of all the great items I used to find. Now I feel like I really have to dig arounf for something that I like only to be disappointed when I try it on to find that the fit is all wrong because I’m not 6′ tall and have no hips.
I still wear my jeans from 5+ years ago because they fit great and this was back when they were odd numbered, not even numbered or the guy size crap.
Many of the shirts were really unique and different looking– now they’re all the same style in different colors.
I would go in here and easily drop 300 bucks and now I basically come to hear the music. It was especially great back in the day when they had somethign called fast cash where you would get half of what you spend to use again in a few weeks. I went on a shopping spee once because I had 200 bucks in fast cash and a $ 100 gift certificate. So I got $ 300 of stuff for free!!! It was awesome.