Light Bulbs Etc

Just stopped by to purchase a replacement bulb for a LED recessed light that went out. I brought the bulb with me and grabbed four replacements to have some as extra. Got to the checkout and was told by the associate that the bulb I had should not have burned out. She tested it for me and confirmed. Told me that the bulbs will last many years and has a warranty. Swapped mine out with a working bulb and saved me about $ 40. They could have easily not said anything and made some extra money. This was a very pleasant experience and I thought I would share it.

I was looking for a 5500K rated LED lightbulb — I couldn’t find one at Home Depot so thought that Light Bulbs Etc may be a good option. The Salesman told me that «they don’t make any 5500K light bulbs,» explaining it was not a color rating that was available anywhere. I explained that that it is a popular standard for studio photography and again he argued that it was not available. I said I would buy one at Samy’s Camera or order on Amazon as they had quite a large selection, and he came back with «We can special order any lightbulb, but not the 5500K» — No problem because I will not be back.

They have done a phenomenal job with our lighting plan for our new home which includes hundreds of lights with very specific requirements including outdoor areas. We have had many meetings at their office and they visited the job site at no additional cost. Customer service is second to none. Jackie

We have been customers of LightBulbs Etc for over 20 years and we are constantly amazed and impressed by the service and selection at this store. We had a strange mishap with our dining room chandelier and Nicolette made the solution quick and easy. The staff has amazing expertise and background. LightBulbsEtc will continue to be our go-​to store for any lighting needs!

Mark Macdonald. Go in, see him, get taken care of. Even had an issue and right away he handled it. Great job all around.

I’m a 3d media and design major at Long beach State and know nothing about lighting fixtures or bulbs but I went to these guys with plenty of questions and a short deadline and recieved phenominal customer service. Won’t go anywhere else, come here when you don’t want to deal with B/​S.

Piss poor customer service. Associate was very short and rude. Actually hung up on me mid conversation. If you want lights or light bulbs, find what you want online and just walk in and demand it. Don’t get help from anyone at this store, because you probably will get a bunch of attitude.

If you need ANY kinda weird light bulb and you can’t find it anywhere… well this is the place to go! They are super knowledgable, super polite and professional!

They have a great selection but no one says hello to you. I’m not going to beg to spend my money in the store. I need multiple light fixtures in my new home. I was willing to spend extra money because they have beautiful things, but not anymore. Because the staff were so snobby (did I say they didn’t even say hello to me?) I will shop elsewhere.
One star for selection.
One star because there is a great bar next door with almost 100 beers on tap. Friendly service there! Go to the Goat Hill Tavern instead. Sheesh.

We have worked with Alex Moniz at Light Bulbs Etc in Costa Mesa a number of times and I am so glad to have a reliable source for lighting, bulbs and ceiling fans in my area. I find Alex to be consistently knowledgeable, efficient and easy to work with. Whether I am specifying a number of items or if I am just in need of a unique bulb, I know that I can call or email Alex and she’ll have a solution for me. I am looking forward to working with her again for future projects and would like to recommend their services and products to others.

Very happy with our experience! Great selection! Martin helped us and he was really nice, helpful, and patient! I will definitely return when I update my other light fixtures!

Recently, I went with my friend and he decided not to buy anything from them. It’s a nice place to get what you need in terms of lighting and related items. I do feel like the air is definitely Newport rather than Costa Mesa in the store. So if you want better service, then look like you’re a buyer or go with a person that use LBE as their vendors. I never knew how good customer service they can have when having an in with them.
I haven’t used them for over 2 years seeing that I have another place I go to or I order online. The place I go to has better service and I’m part of their «IN» crowd… so said: P When I did use them the prices are a bit high, but they were close to my home, had a decent selection and time frame.
Would I recommend them, yes… since I told my friend to go there. However, would I purchase anything from them? Nah, I’m not part of their «in crowd» so my money and time is better spent elsewhere.

I have done thousands of dollars worth of business with the Costa Mesa Store for both my home and business. In the past I have always found the sales people to be helpful and knowledgeable; that was not the case today.
With virtually no other customer in the store, and several sales people on the floor, It took close to 10 minutes for a women setting at a desk toward the back of the store to look up and ask me if I needed help. It went down the hill from there.
In our discussion about the product I was looking for, and it’s application, I was made painfully aware by her body language and her tone of voice. that she really didn’t have the time for me and wanted to get back to whatever she was busy with at her desk.
My dealings with the salespeople at LBE, Costa Mesa has up until today been great experiences. In the past, they took the time to help me without the attitude. This woman had some major attitude. Major!
I’m not a hard person to please, I only expect the common courtesy of a smile and a civil tone when responding to my questions.
I left the store feeling unwelcome, disappointed, and uninterested in dealing with this store again. I will shop elsewhere.

Great store for all lighting needs. We furnished an entire house from them. They were so helpful in assisting us to select the correct lighting for each room and need. They gave us a great price on every item and assisted us with installation questions. Very knowledgable, friendly and service oriented business. Best selection of quality lighting products and all the lightbulbs of every size, shape and color one could ever need in their entire life.

This place has everything, but customer service is a joke. If you look wealthy you have these fools all over you, if you look normal good luck getting help. Snoby pretencious employees.

This store has so much to write about. The main reason for my review is not the great selection or competitive pricing, but the customer service. LB Plus brings back the service into customer service. I have two experiences. On my first trip to buy pendant lighting for my remodeled kitchen I was struck by all the choices. I couldn’t decide. I was taking pictures and one of the women suggested she just unscrew them and I could take them home and see the real thing in my kitchen! I couldn’t believe it. «you would do that!» I asked. Sure! she said. So I did and my decision was easy with all the selections held up in my real kitchen, instead of a crummy iphone photo.
Next I went in to find a floor lamp to illuminate a dark living room. The selection was easy and I told the salesman Martin that my husband was in Montana for 2 weeks on business, would I have to put the lamp together. He replied that, Yes, the floor lamp had to be put together but if he couldn’t find one in the back I could have the floor model. «I’ll try really hard not to find one!» He joked. He walked out from the back carrying a big box and my heart sank. I can’t even put together kids toys… But he said, «i’m gonna give you the floor model because these are really hard to assemble. I’ll put this one together myself and put it back out on the floor.» I couldn’t believe it. SOOOOO NICE!!!
In short, try this place first. Great selection and even better people working there!
Thank you Light Bulbs Plus

This store is amazing! We purchased all of our fixtures for our newly remodeled home through them as they have the best selection anywhere in Orange County. Although you sometimes have to wait a bit when you go to their showroom, if you make an appointment, there is no wait at all. We have worked with the owners, Melvyn & Irwin and found them to be gracious and accommodating to all of our needs. Recently, after a bad experience with a very unprofessional electrician, Irwin felt so bad about the referral that he even sent his own electrician to fix the problem! It was fixed in a few minutes and we couldn’t be happier!
Our home is soft contemporary, and, if you like that style, you will fall in love with half the store! They do have beautiful designs for other design modes as well though. Trust me, check out this store before going anywhere else (especially if you are building or remodeling a new house). You won’t be sorry!

Because of the name of the store, I wasn’t expecting much, but decided to look for a chandelier there anyway. Boy was I surprised! The selection was gorgeous and pricing was extremely fair. We asked for a different fitting and was told they could do it and have it for us within 2 days including the customization.
They performed 100% and on time. The product looks fabulous in my dining room and we couldn’t be happier. This company is now our «go to» lighting place, they have everything you could ask for.

I called up last wk and spoke to Adam. I told him a fixture I bought a few years back had suddenly not worked. 3 of 4 lights went out at same time. I replaced the bulbs but it didn’t fix the problem. I asked if he knew of a place that could look at it. He suggested I bring it in and he would have someone look at it. I did and it was fixed. I wasn’t expecting a fix since the light fixture was past the warranty, but I was so happy it is now working.
I’ve been coming to this place since 2008 when my master electrician told me he buys all his supplies from this co.
My experience is that everyone is super friendly, knowledgable and so helpful. Even though I have a Lamps Plus store down the street from me, I still drive to this store because if it’s excellent staff and products.

This review is specifically for the electrician referral Light Bulbs Etc. gave me.
I needed an electrician to update the electrical to our transformer that powers our ourdoor landscape lights. Light Bulbs Etc. highly recommended Aaron Electric. I called and he came out right away. After that I added work for him, however, he never finished what he started (did not return calls) and in the end, he kept 2 of my llight covers he was to have returned. I call Light Bulbs Etc. several times, even emailed them, asking if the electrician could drop the covers off to them since it was clear he was not dropping them off to us. Now it has been over 2 months and there is nothing. Don’t use the referral electrician Light Bulbs Etc. gives or you’ll wind up having someone else do the work.