Palm Beach Tan

I rate this salon a 5! I’m not from the area and I was lost for about 20 mins. I called the salon and kaitlyn answered and was patient with me for about 10 more mins walking me though how to find the salon when I got there she showed me around and let me try there level 3 bed and even let me use her personal lotion because they didn’t have packets! I will be back and signing up when I move to the area. I highly recommend this salon Kaitlin the manager is awesome!!!

Caitlynn is awesome!!! I love the facilities and great customer service every time I come! She is a ray of sunshine and makes me look forward to my tanning sessions! I wouldn’t go anywhere else to tan! Highly recommend this location.

Alexandria has what it takes to handle customer care; she is capable of executing her job responsibilities and handling disgruntled customers — I am a disgruntled customer, and Alexandria did what was required to satisfy me, as well as she was equipped and within her innate capabilities, to relate to another human being. Not an easy task with me; I have yet to be completely satisfied, but I understand the limitations that a franchise operation has, separate from corporate headquarters.

Gabby was amazing. She had wonderful product knowledge. Gabby gave me a tour and I was hooked! Best place in Orange county to tan! Customer service 100%. Thank you Gabby!

Went to the one on harbor and Adams and had an awful experience my tan did not come out how I wanted to at all, came to this one and they completely fixed my tan and made me so happy! I would definitely recommend coming to this one!!! The girl with the long eyelashes is so helpful! Definitely coming back

90% sure the girl working right now is drunk…

Caitlynn and Lexi are so helpful always! Very professional and sweet! I never would consider bed tanning but these ladies made it so simple! Recommend this place to everyone!

I’m new to tanning and went in for a promotion with a bunch of questions. Caitlynn filled me in on the process and helped me get set up for my week of tanning. She asked about my skin and recommended the order I tan in. There was a short wait, but Caitlynn was talking to all the guests in the lobby and it flew right by. I went in for the second visit and Gabby also did an amazing job. She listened to how my first «tan» went and recommended the level 2 and timing for me. I’ll be signing up for a membership so I can get Coachella and vacation ready!

I was referred to this tanning salon by a friend of mine, she kept telling me how great the places is so I finally went. When I went to see the facility The girls were very inviting. I had a few questions and the girls answered all of them and informed me about other skincare products that would benefit my tattoos. I’ve been going to this place for about a month now and I’m extremely happy with it. I’m a tall guy so a lot of tanning beds don’t fit me, but they have a standup tanning bed it’s tall enough for me. Woot woot. Lol
Revered…

I came in to palm beach tan with no expectations of anything out of the ordinary! Boy was I wrong! The manager was so knowledgable and sweet! I’m not an experienced tanner but she helped me out and explained the process. I will definitely be going back and telling all of my friends about it. She really went above and beyond for me!

Caitlynn the store manager has completely changed this PBT. She is always gracious, polite, and welcoming when I enter. She keeps the store clean and orderly. Very pleased with my tan experience when Caitlynn is working. Thank you!

When you upgrade your membership you get 30 days free in the next level you upgraded from so you’ll have access to 3 to 4 different level beds !

There are three Palm Tans I visit, depending on where I am during the day.
When I go, generally there is availability for the desired bed,
lotions are quite expensive but there are deals offered and
the staff is always friendly and attenetive.

I love this location! I’m not a frequent tanner and decided to join here to work up my tan for an upcoming vacation. April was very helpful and set me up with the perfect lotion and suggested a schedule for my tanning. She nailed my tanning time too. I didn’t burn and tanned quickly. I had a great time in Hawaii and I glowed as much as the Kauai sunset on my first day! All of the girls there are very nice and knowledgable. I thought that I might cancel my package after my vacay but I’m totally going to keep it and keep coming back. And the beds! I forgot to mention that they are top notch! I wouldn’t want anything less to lay my bare body on.

I have been to a few different locations and I love this one because the staff here is the friendliest! I love Palm beach in general because they have so many locations and I have access to all of them.

All the girls here rock! April savanna and Kirsten are the most amazing specialists ever!

If you like shady business practices, you will LOVE Palm Beach Tan. Let me explain.
Saw a Facebook ad advertising for $ 19.99 Unlimited Tanning a month. I think «Oh my, that’s pretty cheap. I wonder if there’s a catch.» Of course, there are no terms and conditions listed on the ad or their website other than «See salon for details».
So I walk into this particular salon and ask them about the special. «Oh yes! I can certainly sign you up!» said the employee. I then spent the next 15 minutes listening to the benefits of upgrading to a more expensive plan. I did expect this and understand why they do it, but it’s annoying nonetheless.
When she finally realizes I am not going to get anything but the minimum, she starts to take my information and says «Oh, and just so you know, there’s a $ 20 activation fee.» What?! So my $ 20 a month of tanning just doubled to $ 40. Of course, they skillfully wait until the end to tell me so I feel obligated to sign up now that I’ve been there so long. It worked. I signed up and then… comes the lotion pitch.
«What kind of lotion are you using?» When I respond with the name, she immediately goes into «Oh, our brands are much better, blah, blah, blah… more sales sales sales.» The cheapest lotion they offered me was $ 38, which I feel is way too high of a price point for your least expensive option.
So fast forward to a month later. My tan lines are gone and I am happy. I ask to cancel my account, and am told. «Oh, you need to cancel by the 25^th if you don’t want to be charged for the next month. (It’s the 28^th) What?! Of course they do that for this exact reason. I assumed I had until the 30^th, but they sneakily pick the 25^th so people like me get suckered into paying another month. But fine. I did sign the contract acknowledging this date, so I chalk it up to my own ignorance and don’t complain.
Now, fast forward a month later. It’s the 25^th and I’m not gonna let them get me this time. So I call Palm Beach Tan and excitedly say «I would like to cancel my account please». The employee responds with «Ok, no problem. We just need you to come into any of our salons to cancel.» What? Come in?! Why?! She says, and I quote, «You could be anyone.» — Yeah, because I know when I have an enemy, I call their local tanning salon and cancel their account. This has got to be a joke.
At this point, I’m so annoyed. Fine. I’ll come in. I march down there, show up and say «I would like to cancel my account please.» Again, I have to go through another 5 minutes of why I should not cancel… blah, blah, sales, sales, blah. Just please stop taking my money.
So there. I had to leave this negative review for all their overly sales-​y, shady practices. The two stars are for the employees who have always been great and I understand they are just doing their job — which unfortunately happens to be working for sleezeballs.

I’m very new to tanning but had an upcoming trip to Playa del Carmen and wanted to be golden and tan! Being new they did a great job making me feel comfortable and answering all of my questions. The girls are always very friendly when I come in, asking about my trip and wishing me well.
Really Like the fingerprint technology makes check in quick and easy. Also like the different specials and promos they run.
Overall Friendly staff, never too long a wait and nice beds!

Bed tanning beds in town! They offer a variety off high quality beds, with new lamps and top bronzing lotions.
Ask for Sara — she’s amazing! Definitely went the extra mile to explain the differences in beds, suggested times and lotions for the look I was going for! Total success, this place is amazing!

last time I ordered a dark spray with single bronzer, like I always do .I didn’t get any color, I knew it was a malfunction because before I asked for the same combo and was dark immediately. I don’t know what’s the problem –filter or something …
Poor customer service, very horrible restroom
Not recommended !!!