Ramada Costa Mesa/Newport Beach

Don’t know why this place has such horrible reviews. We had a very comfortable night here. Beds were cozy, room was clean, tv work good. Yes there were some youngsters partying & making some noise but if you can’t handle that you’re too old and should just stay home and watch Murder she wrote. When we checked in the blond ladies in the office were very nice and gave us suggestions for dinning in the area. YES there is a large gap under the door but who the hell cares. We enjoyed our short stay and will return to the Ramada next fishing trip in Newport Beach. And for the losers that complain about wifi … get a life and get off your stupid computer and live a little .No one gives a crap about you checking in on Facebook or Twitter but YOU!!!

Stayed at this Ramada this past weekend for a night. The room was comfy. there are 2 reasons why I am not giving this place a 5 star, #1 the pillows smelled old. I had to get one of my towels to put over them. #2 when we got there there was some guys smoking on the balcony and later on at night when we went to the vending machines there was a group of 5 – 6 youngsters that were smoking on the balcony, maybe an assigned smoking area would be nice. However, the restaurant is nice, good and has reasonable prices. Tracy was my waitress and she made us feel at home (deserves 5 stars). The front desk personal was also very nice and helpful upon check in I asked for pizza places in the area they were so kind to print a sheet with all pizza places in the area check out was fast.
Pros: comfy family hotel, vending machines, on site restaurant, not to far from beaches, stores near by, friendly and helpful staff.
Cons: thin walls, smoking (though my hotel room did not smell like cigarettes).

Arbitrary enforcement of parking policy results in inability to be sure my room’s second car will not be towed. Upsetting to drive 300 miles and not be sure your car will be there.

Had some friends from Brazil in town for a wedding and decided on this hotel for it’s highly desirable location and great pricing. When I brought them to the hotel, Viri at the front desk made them feel right at home by letting them check in a little early without any additional fees and answered all of their questions. Walking distance to tasty restaurants and nightlife make this hotel an A+ and a definite recommendation for anyone wanting to experience the true OC lifestyle.

if I could give zero stars, I would. I have traveled to many places and stayed at many hotels. This is the all time worst. I was actually concerned with safety being the latch was broken off the door pretty much and the front desk told me as I walked in that the door key machine was broke, so I could not be given a door key for my room! they said the maintenance guy would let me in and out of my room, um no. I asked the front desk lady if she would open my room for me. the old and gross room can be proof by the pictures I took. It seems the area isn’t the best but I’ve never been to this area before. I made my reservation thru Expedia and it was totally overpriced for such a dump. I had a KING bed reserved but when I got here they told me they were out of King rooms. so they gave me a handicap king room? I mean what else could they tell me was wrong? I have never had such issues than I had here. the handicap bathroom was weird with the toilet seat and shower. Bizarre. I won’t ever stay here again, I have stayed at some doozies in the LA area but never anywhere this horrible. Crap customer service and didn’t seem fazed at my safety concerns. Didn’t check my trusty Unilocal reviews before I landed on this place and its my horrible experience that I get to leave as another review for this place. Its more like a cracked out motel. Avoid.

This place is in a good location but it needs some upgrading. The hotel is older and definitely is showing its age. The coffee maker in my room had the coffee filters in the reservoir and they were moldy. This basically tells me that the staff doesn’t really clean the room. Yuck! The AC cover kept falling off all night too. For some reason there were a lot of kids on the balconies smoking. You had to walk through a bunch of groups and it was a bit intimidating.

Their on point-​staff seems to be more interested in the number of cigarette butts in the parking lot than the number of crack whores and late night craigslist hookups from what I can only imagine is from the «unusual» section.
Yes, this is a bad neighborhood. For the front desk to turn a blind eye is inexcusable.
I am the only one here with no tattoo, no pit bull, no parole
officer or combination of the three.
Thought bought into a safe brand. I did not.
Would not stay here again.

My mom and I stay here every time we’re in town and our experience is always the same GREAT! The staff is always accommodating and very nice! We have stayed here for years and have got to know Barbara in the Sunset Grill and she is a sweetheart always remembers us and is always so nice to visit with.

This place sucks ass Services garbage. I’ve been waiting for towels for 2 hours. The guy at the front desk double charge me. Location — sucks. Been to a lot of hotels. I travel frequently I stayed at Motel six is better than this. When I called again and asked for towels the chick at the counter literally said you should just shake dry. Wow!!!

I stayed here with my boyfriend about a month ago and it was absolutely a mess! We arrived around 11 PM (right after his late night flight came in) and they told us their card machine was broken so they could not make us a key or get us a room… They said they had been having this issue all day. but we had called earlier before his flight to confirm that the late check in would be okay. They hadn’t one mentioned any issues. Then, they told us wed have to find another hotel, and left us in the lobby. On top of that, our refund wouldn’t come through for 4 – 7 days! After sitting there patiently and trying to make a couple phone calls, they told us they could use the master key to get us into one room but wed have to go to the front desk when ever we wanted to reopen the door. Being near 1 am at this point, we took the room. They sat there for another 30 minutes trying to program our key to work with the master key. When wed ask the front desk to come open our door it would take them about 10 minutes to get to the door, so wed just sit there waiting. The next day, the door wouldn’t open all together (they had been opening the window and opening it from the inside!!) so then they changed the story and said it was just our room that wasn’t working, and they could move us to the room next door. We asked for a discount for our time or at least any accommodations to make our stay more pleasant after what we went through and they said we could just cancel the rest of our nights, but not get a refund.
It was absolutely ridiculous. While it was a cheap hotel, it wasn’t the cheapest, and I was defiantly expecting atlas decent service. At least an apology would have been nice after spending 5 days there.

This is a great Hotel, great prices nice room courteous staff. This is the hotel I will always stay at when I come to Newport Beach. If there was a 5+ stars I would give it

As a frequent traveler, I stay in hotels about three times each week. This is by far the worst hotel I have stayed in to date. Mildew in the bathrooms, says it all. Enough light from the parking lot at your front door comes through the entry to keep the whole room well lit. Had there been enough time to find another place, I would have left. The biggest problem with this hotel is its shuttle service and lack of customer service.
The airport shuttle is a sham. I specifically stayed at this hotel because it had a shuttle to the John Wayne/​Orange County Airport. On two separate occasions I spoke with two different front desk agents, who told me that the shuttle runs on demand and that I just need to give a 10 minutes notice. In the morning, when I called to let them know I would need a ride to the airport at 7 a.m., I was told that they do not provide a shuttle until 7:30. I said that I was never told that and asked if they would then cover the cost for a cab. The desk agent said they would NOT. He called a cab, which I then had to pay for. I was told to call back and speak with the manager to see if he would cover the cost. I did this and was given the same nonsense answers. I would expect that from any reputable hotel chain that if they offer shuttle service, it would at least leave by 7 a.m. The manager then says that he would pay for a cab if it was after 7:30… What’s the difference?!? Wow, what a lack of customer service and common sense.
Do yourself a favor and stay somewhere else. This place is a DUMP.

What an awful place. All the beds, besides the regular king sized bed (roll away beds, pull out sofa bed) were TERRIBLY uncomfortable. I literally slept on the arm chair and ottoman for the first couple nights and then on the couch for the next two.
The dryer does not work. We tried to dry our clothes over and over again and spent way too much money redrying our clothes. When we told the front desk showing them the wet clothes, he was very kind and told us that the manager would refund our money the next day. However, when we talked to the manager, he was so rude and belligerent. He told us that he wouldn’t give us our money back because he only found a couple dollars in the machine. The manager is simply an old grump.
We had to call the front desk several times including for a pipe leak.
This is just a terrible place and they are lucky they are in a good location. We are currently thinking about changing hotels mid-​vacation.

Booked this hotel as a part of a package deal on Travelocity, it was one of the only few left at the late time we booked due to the tourist time of the Huntington Vans Open Surf. Picked this hotel only 5 miles from the airport and like 3 miles to the beach, so a good location. It’s in Costa Mesa very close to the Triangle Entertainment Center and many restaurants.
Upon arriving we checked in immediately and got to choose between first and third floor. We choose third because they told us it was quieter, there was an elevator close by as well as 2 staircases. Our room was two queen beds and just nothing great. A TV and bathroom counter and sink, then the toilet and shower in a room with a door. Very small and just subpar. The next day we returned to our room at 3:30 and it still was not cleaned, beds were not made and towels were still dirty. On the 4^th day of being there our room was cleaned but towels left dirty and without any. We went to talk to the desk about getting some for a shower and were told they would be brought up in a few minutes. 15 minutes later still nothing. We left and came back around 8 and still no towels, went and asked again and were brought up in 15 minutes.
On a different note the weight room only has an elliptical, treadmill, and a few Dumbbells, not at all something worthy of the name weight room. Also it was supposed to open at 6 everyday, when we went down there 3 out of 4 days it was not open when asking for the key, so we asked at the desk and they claimed they didn’t know what was going on and would open it.
The site also is a little misleading when it says breakfast is at the restaurant, because it is a surcharge and just like a regular restaurant. I would not recommend this hotel or spend the money to stay their again.

My stay was pretty horrendous. It doesn’t even deserve 1 star.
My girlfriend and I stayed there because we planned a few things in the area for our anniversary.
First of all, I booked through
, and they offered me an «upgrade» to the king suite which listed they had a «hot tub» and pull out couch in the room. So I thought i would pay the extra money so my girlfriend and I could enjoy our own hot tub. When we got there, the room had some weird musty smell to it but I just ignored it and opened the windows. Then we saw that there was no hot tub, it was just an ordinary bath tub with a shower only big enough for one average sized person. That kind of made me mad but I wasn’t going to let that ruin our trip. Then, we couldn’t figure out how to turn on the outside part of the bathroom lights where the mirror was so she could do her makeup because 1, the light switches were not near where the mirror was nor in the bathroom, and then when we did find the switches, (which were in the bedroom) the labels were switched. Later that night when I decided to take a bath (to soak my injured knee) as soon as I got the tub filled up with water, the maintenance manager came knocking on my door saying the water was leaking into the room below and that I could no longer use the shower or bath tub. when I spoke to the manager, I asked about switching our room, and refunding me some of the cost for the stay, he said they were fully booked and that he didn’t have the authority to refund me any money. So when I finally talked to the other manager (the one with the authority) which was after we had to check out because of our plans, he basically said I must of done something wrong like tremendously overfill the tub onto the bathroom floor because they had someone stay there for almost a month previously before we checked in and had no problems, and he had to speak with the maintenance manager of the night before he could decide if he would give me any sort of refund. Also, he said that it’s not his problem that there was a listing on
saying there was a hot tub in the room because all rooms have the same bathtub and shower. After all of that, he still never apologized once for the inconvenience, and never called me back to offer any sort of compensation for the huge inconvenience that cost me about 180 $ for one night. I highly suggest you stay somewhere else if you want your money’s worth for staying somewhere.

The location is near the beaches and shopping. We’ve stayed here a couple of times in the past. A couple of weeks ago we stopped in for one night on a weekday. We checked in early enough that we saw workers bringing in new beds and we were informed by one of the staff that mattresses in our room has just been replaced. At check-​in we were provided with a slip of paper to place on vehicle dash for valid parking — they must have issues with non-​guests parking in their lot.
Considering this is not a 4 star hotel, we did not have complaints about service or accommodations. The price is fair enough.
After we had gone to sleep, guests next door arrived so we could easily hear through the walls. They had children that continued to talk loudly and whine at midnight. This was disturbing enough that i called the front desk. The guy immediately responded to get them to wind down.

Stayed the night here after spending the day at Crystal Cove and we were going to Disneyland the next day. The location of this hotel is pretty decent, especially for the price we paid. It is minutes from any beach location and is close to Fashion Island & South Coast Plaza. There is a Sprouts nearby so you can stock the mini fridge with whatever you buy.
Our room was located on the 2^nd floor across from the pool. The room itself was okay though a little outdated. The beds and pillows were manageable and got me through the night. Check in and check out were pretty easy and had no problems. The parking is free but gets hard to find a spot at night.
Overall I’d probably come again.

Terrible Experience
Had to stay here for a work trip and I would never recommend this place to families or professionals. People smoking and drinking outside the hotel who appear to live in the hotel. Walls are paper thin so I could hear a party next door all night. DO NOT GO HERE!

The actual location is not bad. Basic 1 or two star property. Clean and mostly nice staff with the exception of the general manager Ross Stibor. Mr. Stibor seems to hate his job and his negativity and horrible customer service permeates this location like a cancer. Last night we stayed at this Ramada Inn. Our friend has MS. We requested to have a couple of chairs brought to the room. Basically his illness limits mobility but we can sit around and talk. Having a couple of chairs would have helped. Even though, the maid staff wanted to give us chairs. Mr. Stibor said that the chairs in the meeting room could not be moved. We offered to rent the chairs, put an additional deposit… These offers all landed on uncaring ears.

Not a very good place to stay.
Stayed here for 2 night while the roof in my apartment building was being repaired. The check in process was pretty easy. But the parking situation at night was horrendous. I circled the parking lot 3 times each night and couldn’t find a single spot!
The room is a bit older, the beds are comfortable but the sheets are super thin and the pillows are super old and have no support. The hair dryer did not work and neither did the mini fridge. I had some food that needed to be frozen and they ended up rotting.
The nights I was there, a bunch of drunk teenager took over and was drinking, yelling loudly, cursing and causing general havoc in the hotel patio and parking lot. Even on the 3^rd floor I could hear them with my door and windows shut tightly. Holy cow!