Starbucks

So I found out that I am able to reload my card! Also I love my Oprah chai tea lattes. I order them in all sorts of ways and it always comes out perfect.

Come on my fellow Unilocalers… Be somewhat nice to the employees at this starbucks… This is a super busy location duh! You have to have some patience when you walk into this Starbucks… But the employees are doing an amazing job keeping the line moving FAST…
Although, there are times that I have seen long lines, the employees are super friendly and helpful…
That is why I gave this place a 5 star review… This review is not because I love Starbucks, but is to show that the employees of this particular location are doing an amazing job!

Having Starbucks at school awesome but they seem to be very busy and understaffed a lot of times something missing from my order but most of the time they do get it right, I like the ice green tea latteand & the strawberry banana smoothie

The parking here can be very difficult. They are in a mini mall located next to a few eateries. Also they are next door to a bank and a grocery store. A drive thru would be nice for this location but also an impossibility. They staff seems to just worried about getting people in and out (or maybe just out).
The seating is not real good for relaxing or getting any work done. The register is located in the middle of the room and doesn’t allow for much space at the end where you pick up your drink.
I have never been disappointed with my order only the logistics of the store and the mug attitudes of the staff.

Horrible experience. Some of the workers are rude toward customer. During busy hour, they didn’t even border asking for name. Got one of my order taken by someone else. Missing equipment like the bar code scanner. The scanner is faster than the card swipe but this place doesn’t have one. I always use my phone so i didn’t bother pulling out the card. I try to hold out my needed for the coffee and goes to a nearer Starbucks next time. Their system isn’t properly link to the main Starbucks sever.

This place sucks. I’ve been ordering Raspberry White Mocha and they can never get it right. Whenever I order the same thing at a REAL STARBUCKS, it’s usually pink and sweet. BUT this place (THIS ASIAN GUY, to be specific that works in the morning. Idk his name because they don’t wear name badges) always makes it bitter and muddy in color. Disgusting!
When I come up to him, he would argue that he did it right. Uhm, no sir, you didn’t.
ALSO, they served me a cold ham and cheese square one time. And when I came up to complain about it, they put the H&C square that I’ve already taken one bite from and put it back in the microwave where they heat up the new orders. Again, very DISGUSTING!

Ordered a caramel frap w. Extra caramel. Tastes like a cup of ice w. A little bit of coffee. So disappointed starbucks.

Ok, so I love how we have a Starbucks at school. For obvious reasons. However. This place with it’s low level of professionals and customer service is a disgrace to the Starbucks name! I wish I would’ve taken photos of their behavior!
Beside the Asians that work there having loud club music on during slow times, they get into groups and play cards, two of them did push-​ups on the floor! Right as my professor and I were having a nice conversation, they still did that in front of us! The endless texting out in the open, etc. These are just a few examples of the circus that I walk into. Entertaining to say the least! Good thing I don’t go in there to study. Mainly to relax in the AC.

Normally this Starbucks store had friendly and professional baristas until the last 2 days. The Asian dude was particularly rude and specializes in blaming the customer for his mistake. The first time he took the wrong order for my drink and said it’s because of me ordering it (not sure if he even knows how to make my drink – I ordered Coffee Vanilla Frap and what I got was a normal coffee frap with an extra shot and no vanilla beans!). My friends told me this dude got their drinks wrong too. The second time he blamed my accent?! I was still in the store and heard him say it to his coworkers — they all stood at where the blenders are. For the record, I’ve NEVER had these two problems before and other baristas always took the right order. Even if I forgot to tell them that I wanted whip cream, vanilla beans, or skinny drink, they’d happily remake the drink for me. I guess after today I’ll never return to this Starbucks again.

Servers/​cashiers are rude, no scanner for a star point and they won’t manually enter them. Always a long line coupled with bad service, I’ll take my money elsewhere.

I get the fact that this starbucks is on the campus. That people will still get their coffees or whatnot even though the customer service is horrible here, but dude, they turned me away several times just bc I didn’t actually have actual hard copy cards with me. There are few times, I forget to bring my wallet along– and since I have almost everything on my phone– thinking that I can use the virtual card. The asian guy who is always there? Or works there I think, he didn’t even BOTHER to punch in my starbucks card number in. All he said was, «we don’t accept it here.» All I got was flat no. I walked all the way here from the orher sides of building. There wasn’t even a customer. He could’ve at least tried to punch in the numbers. There’s so many other complaints I have towards this starbucks. But this is one of the few.

Avoid this starbucks if you have a scanner and want to earn star point credit on the mobile app. They do not have one nor do they care to accommodate their customers by getting one. A cheap out of touch starbucks that I’m sure makes an exceeding amount of profit… so what gives?
2 Stars because starbucks itself serves outstanding coffee

The line is always long, but that’s to be expected in a Starbucks on a college campus. Give yourself at least a good half hour before you need to be at your next class. From the time I got in line to the time I got my drink, it took a total of 25 minutes. Not a big deal, because that’s what I expected with it being so busy all of the time.
The staff is friendly. Other than that, Starbucks is Starbucks! I usually always get an iced black tea lemonade with 3 pumps of classic sweetener and 3 pumps of raspberry sweetener. I rarely go to Starbucks though, because I prefer the quality that The Coffee Bean and Tea Leaf has to offer, as well as many other coffee shops. So on campus, I usually go to the Drip Coffee cart, but when I’m craving classic and raspberry sweetener, I will go to the Starbucks on campus.

A hit or miss. It’s cool that there’s a Starbucks on campus but I wish they’d train their baristas more. My frappacinos always come out really watery. Got a caramel macchiato here before and it tasted like dirty water. Also, I wouldn’t recommend getting the blueberry scone because it’s covered in sugar lol.

I love this starbucks! Clean, well maintained and the baristas are very friendly.

This one particular employee. I’m talking about the black girl. Rude attitude. She was basically so damn lazy to punch In my starbuck card, and told me that if she did that the transaction is only showed on my card but the money wouldn’t go into their cash registet. What a lie. All the other employees serving are willing to punch in my card number. Its not the customers fault the store doesn’t have a scanner for smartphone. She threw my cup to the employee next to her and said «then she can help you» when I told her that this employee normally punch in the card number for me. black girl with bad attitude.. I’m very close to talk with the manager.
Not the customers fault ur system is not up to date. come on…

Love that OCC has a Starbucks for when you’re falling asleep in class and need a boost or just need a boost in general! The long line can seem daunting and make you not wanna get in it for fear of being late to class, but the baristas here know what they’re doing to ensure the line goes fast (even if its hard for some of them to crack a smile at you). What I guess I’m confused about is sometimes the barista ringing me up will not charge me for water if I need it (it’s 25 cents, not a biggie), but sometimes certain baristas will charge for the water. I don’t care either way, but consistency would be better.

Hit or miss, usually miss.
Their staff is definitely untrained, but the majority of them are really pleasant, except for one girl in particular… Story time!
I order a «Caramel Apple Spice» (apple juice, cinnamon dolci syrup, caramel, and whipped cream. The first time, the girl forgot my whipped cream, no biggie I just asked for it but the second time, she forgot all of the ingredients except for the apple juice — no, this is not a joke. Hot apple juice in a cup is what I got, and if I wanted that I would’ve just bought the little juice cartons and left it in my car. Anywho, I went back and NICELY told her that it didn’t taste right to which she huffed and puffed and told me, like I was stupid, that it was a Caramel Apple Spice, as if I didn’t know what I ordered, and that the «spice» in it was at the table… Wut. Why would the spice that’s supposedly supposed to come in my drink be on the side anyway? So I made sure to say «cinnamon dolci» so she knew what I was talking about but she took a big exhale and stomped to the table anyway to look for the spice that «comes on my drink» because apparently I’m too plain to find it… Guess what, she didn’t find it because it does not exist! She came back, her coworker told her whassup and she rolled her eyes and squeeze the syrup in to my drink and insincerely told me to tell her if the drink was satisfactory and to bring it back if it was still wrong… It was right, it just needed the right ingredients. the drink only has like four ingredients! She raised her voice and made enough of a commotion for everyone, including the busy staff, to stop and watch — which was really embarrassing.
Overall, that experience has turned me in to a diva, I refuse to ever have that crazy chick make my drink ever again! I never have issues like this but it was just too much and I don’t think any paying customer should have to be put through that especially when you’ve got a class to get to! I was extremely happy to see that she wasn’t working the next time I came in.
This Starbucks can heat food up pretty well though. ha. ha.

The lines here are TOO long but at times it may go fast. Not much to say but most times tables are dirty and also the table where all the sugar and utensils are. It’s usually messy and they don’t refill the milk/​creamer unless you ask. Seems to be always empty. Just lucky to have this place on campus.
Order the: Black Sweetened Iced Tea w/​5 pumps of classic w/​a splash of apple juice!

Say your order slowly or they’ll mess your order up. It’s nice to have a starbucks on campus, but I really think the drink cups are 10% smaller than a real sbux, and the prices are a tad higher. Also, they don’t accept your gold/​gift cards here, nor do you get any perks. Bleh. The school has like 3 freestanding starbucks locations that surround the campus, just go to those instead before coming to class.