AMC Covina 17

Came here to watch Finding Dory and so glad that there were seats available when we arrived! It was a hot, nasty day, and we were in line to purchase our tickets at the windows in the front, which has no shade at all for patrons in the line and the sun is directly into the faces of the employees at the window. I felt bad for them to suffer through that.
The theater looks fairly clean and a steady number of guests walking in and through. We didn’t purchase any snack from the concessions because we just had dinner. The stadium seating is just like any other theater. Not the best comfort in the whole world, but bearable to sit in for 2 hours.
Easy to find good parking when you arrive early I assume. When we were leaving the theater, the lot was pretty packed. It could be because of the heat, and that no one wanted to go out while it was still hot.

Place is very clean workers nice lines are very short. Theaters screen are big clear and sounds great also chairs comfortable.
Snack bar lines are usually pretty short. And u can refill your drinks without having to wait in line which is great when your in a hurry to get back to your movie.

The novelty for this theater place has died down over the year, therefore, there’s a better chance of getting decent seats for that movie that just came out. Service is good, restrooms are decent, we haven’t come across any sticky seats yet, and the concession stand is generally clean. I guess with less people, the place has been kept fairly clean, and it generally seems safe at night with well-​lit parking and some casual eateries dotted around the plaza. Not a bad place to catch this weekend’s blockbuster– they might actually have a line for tickets for once.

Wow… i grew up going to this theater and have never seen it look so sad. There is popcorn, wrappers and all kinds of trash on the floor paper. The trash cans are piled with trash and look to not have been emptied in hours. The drink stations are a mess. This theater gives amc a bad name. You can tell it’s understaffed. I bet if they improved their cleanliness more people would come. Right now I’m wishing I had picked a different theater. Definitely won’t be coming back.

I came here with my kids to watch a new action pack movie.
We watched it on their special projection theaters. the atmosphere was great and the theater was clean and quite.
We had the works popcorn, drinks, nachos and candy.
really enjoyed the experience.

Edwards is just way better with tickets that are half the price of AMC, buying the tickets outside from a kiosk because they don’t want to pay someone to be in the ticket booth and then having to wait 5 minutes in line inside to have our tickets taken by the one person selling tickets to the doofus who couldn’t figure out how to use the kiosk. They have one soda machine and one ice dispenser (same location) at the concession stand which creates another line to stand in after waiting ten minutes in line to get the cup, so in all I think they have about 5 people working at this theater which makes you wonder why the tickets are so expensive?

Never had an issue here. The workers have always been nice and the theaters I’ve been in have always been clean. And seeing Star Wars in IMAX 3D here made me a fan of 3D and IMAX in general. I don’t know why it has a bad rating but I’ve always had a good experience.

Came here today with my kids to watch the 10am showing of Star Wars. When we arrived, there were about 50 movie patrons waiting outside. The theater door was closed, but staff was inside working. We were told by staff that they could not open without a manager. A lot of the patrons including us left very disappointed. This is not a way to run a business.

I celebrated my 56^th birthday at this location… and all I can say is I give them 5-​stars…

Out of all the AMCs I’ve been to, this one seems to be declining in quality since the first time I came here.
The right wing of this movie theater has never been open. Literally never. This place is a AMC17 at best when all the viewing rooms is up and running.
Bottom line, seats are uncomfortable, food is overpriced (to be expected), and the viewing rooms are just okay. At least its clean and the staff is friendly.

I had an okay experience at this AMC. It was a bit annoying because there were no employees outside to buy tickets from and there was only one kiosk working. You could buy tickets inside, but still. It was annoying because when I came in I saw the employees basically just sitting there talking to each other and I think that is extremely unproductive. The person helping my friend and I get popcorn and a drink was really nice though. However, the other thing that was annoying about coming was that I also didn’t really enjoy the movie.

Came to see a 6 o clock showing and they cancelled the movie showing earlier that day but never updated it online or on the screen where you purchase the tickets. All they could say was sorry you could watch another movie that’s showing. Lame

I really like this movie theatre. It’s clean and very low key. I usually go to arc light or any theatre with assigned seating because I’m always worried it’ll get packed and waiting in those long lines rushing to get their early. So with assigned seating it secures you a great spot and you can come last minute with no worries.
With this being said AMC has no assigned seating. Not too many people go here so a movie that came out on an opening weekend hasn’t been a problem here. There are a lot of opened seatings. AMC always have the best popcorn and menu. They have the coke slushees here too! This location is very clean. A lot of parking. And the ticket lines aren’t long at all.

Big theatre complex, movie theatre was clean. Very good service. Only 3 setbacks only one butter machine was working, soda machine is cool but was out of flavors. Bathrooms we’re clean but o ly found one soap dispenser that was operable.

Ack! Now it’s confirmed, I will try my hardest to never come here again.
Again, almost one entire year after my undesirable experience, I have it even worse.
The theater room this time is #13, the very end of the working wing, the other wing is still out of commission and probably always will be. The room is in the high 70’s (74 when I got there, 76 by the start of the feature). Sound is pulling left. The right 5^th of the screen is washed out the entire movie because of a bad hallway design. The seats are uncomfortable, you can see this when you look around and see a large amount of people leaning forward in their seats towards the last third of the movie.
After the movie, I mention this to the manager. I was told that I should have said something at the start of the movie, that something could have been done, or I could have gotten a refund. After a bit of reluctance, I was compensated with free passes for another movie.
I won’t be here a next time.

This was my first and last time visiting this AMC. Disappointed and don’t feel safe.
Strike 1: I ordered a small popcorn after one of the concession associates decided to have a casual conversation with a guest before the end of his shift. He took my order and promptly left. I waited 15 min for a small popcorn and eventually just asked for my money back and no popcorn because the movie had already started.
Strike 2: Another associate saw me standing around for a while and was concerned and got me taken care of. He asked a supervisor (I’m assuming) over and while she was kind, wreaked of weed and seemed a bit out of sorts. I personally have no real issue with recreational use of that on one’s own time, but you’re at work. That’s not acceptable.
Strike 3: towards the end of our movie the police entered and escorted a man out eventually arresting him.
Essentially the entire night was on AMC, but that’s not the point. I have no problem whatsoever patronizing a business, I expect nothing for free since I work in customer service, support my retail/​service industry brethren, and understand that 85% of the time the customer is wrong. I also fully comprehend that there are some things that are out of the control of the business. Tonight’s combo of poor customer service, unprofessional employees, and a safety concern mean I won’t be back. Again, wasn’t looking for a freebie, just a fun, safe night out.

I always enjoy coming to this theater because it is so close to my house, however it would be awesome if this one upgraded and got the recliner chairs and served beer the AMC Fullerton. Just saying lol
It’s always hard to find parking in the front but if you don’t mind walking there’s always parking near Joann’s :)
The customer service is always great here. Never had any issues here.

This theater has been around for a long time now. The last time I came here was probably around 2004, I came here for a Thursday night showing of the Avengers: Age of Ultron.
Since we brought advanced tickets, we walked straight in and went to the theater to get a seat. Since they do not offer reserved seating, we made sure we came earlier to get decent seats. The theater only has one concession stand which I find odd since it has 30 cinemas so when there is a big movie opening like this, the lines get pretty long. The drinks and ICEE is self serve which was pretty awesome but I mean comon, how much can you really drink?!
Inside of the theater is pretty standard, if you have been to any other AMCs then there is not much difference. Something that I noticed during the movie however was that that screen was too small to project the entire image. At first I didn’t notice but it became more apparent as there was text on screen, it was clearly cut off and it is inexcusable for a theater to have these types of problems in this day of age.
I probably would not come back to this theater seeing how there is a AMC 20 next to my house that is more than adequate for my movie experience. If I ever want to see something special however, my still go to theater is Arclight theaters in Pasadena.
CC out!

Came here to see the 7:45 showing for Ex Machina on a Monday. The place was dead. If you’re looking to avoid crowds, that’s how. Staff was friendly. theater was clean, no complaints there.
However, when 7:45 came around, and the trailers started playing, the lights remained on. I thought it was weird, but I wasn’t sure if that was normal or not. It wasn’t until the movie started, and the lights were STILL on that I figured that was wrong. There was another couple in the theater that called the staff on their phone to let them know. They turned off the lights for us very quickly. So I’m glad to see they resolve issues quickly, but of course it would be better if that didn’t happen in the first place.
One minor complaint, that I feel might be out of their control, but is worth mentioning since it effects the movie experience… is you can hear a LOT of rattling in the theater. Ex Machina isn’t even a loud movie per say. But the background music has a lot of bass I think, and it sounded just awful on the speaker systems as it got louder during dramatic scenes. It’s like the speakers were rattling and couldn’t handle the volume or something. Sort of made it uncomfortable to listen to unfortunately. They might be due for an upgrade when it comes to sound systems.
Also, I’d like to add, that most of the one star reviews for this theater are ridiculous and should be taken with a grain of salt. I feel people blame the theater when the movie they saw wasn’t good. Thus is makes their opinion biased.

Great place to go watch a movie, but very few choices of restaurants nearby. I would have give five stars but they allowed infants and toddlers to see the new Fast & Furious 7 movie on opening night… half way through the movie the baby started to cry. Good thing the baby was in the back!

Here’s what I look for in a movie theater:
1. Cleanliness — (A)
2. Sound/​Picture Quality — (A)
3. Ample Free Parking — (A)
4. Friendly Staff — (A)
5. Variety of Snacks — (A-​)
Price-​wise, this place is average. Yes, the snacks and drinks are expensive, welcome to reality. They know how to butter their popcorn-​they fill half, apply butter, fill the rest, apply more butter. The results are pure, buttery, deliciousness!
I really like this theater because there’s ample FREE PARKING, the staff are really friendly, the chairs are soft and comfortable, the restrooms are strategically placed, and the sound/​picture quality is superb (curved screens).
I brought in my own water bottle with no issue.