Edwards West Covina 18

Movie was great. But they had the Air Conditioning OFF on Theater 5 on father’s Day weekend. When it’s 102° outside. With a room full of people all stuffy. Brought it to the managers attention and they offered no discount.

Ok what theatre asks to check your purse before you get let in?! I get it, some people like to sneak in booze, but that’s an invasion of my
Personal privacy. What if I was to have said no? If an establishment is going to enforce something like this, then they should be required to give the customer a curtesy heads up.

Everytime I go to this theater theres always a issue. Audio issues, late issues, set up issues, etc. Today I took my niece to watch Finding Dory in 3D and the movie started around 30 — 40 min late. No video played for first 10 min., then previews started to play with no audio for another 10 min., then stopped all together. Many complained and all we got is were working on it. I think we deserve something like a free movie ticket for the long wait, but they just walked away. Finally there was audio but had to sit thru previews once again. 7pm started at 7:40… Im not gonna pay $ 30 for tickets and get service this bad. Never again coming here

Tried going to this theater twice in one day for the same movie. The time it takes for them to give customers their tickets is ridiculous. Getting there even a half our early doesn’t change a thing. I was trying to get into see a movie for my husbands day off and this place by far ruined it. The time it took us to get the tickets the movie had already started, to make it worse, the ticket attendant gave us tickets to the wrong movie and we had to wait in like for an additional 20 minutes for the manager to fix the tickets. By then I asked for my money back and that is all I got with a shrug and a sorry. Just infuriating! Off to AMC with my business next time!

I’m aware this my first Unilocal review as I find this rather annoying, but there is something that has been bothering me for days and I been meaning to do this so here it goes… It was Thursday evening May 26, and I had purchased tickets ahead of time on fandango which inconveniently charged me a convenience charge to purchase them online in which AMC doesn’t charge me! The tickets were for the new X Men Apocalypse movie, now both my brother and myself are HUGE fans are we both dress up and participate in cosplay for every single X Men movie as well as Lord of the Rings, Star wars… Etc you get the picture. I’m sure you’ve seen people dress up all the time. That’s what us fans do! Now keep in mind, I night these tickets for this specific theater with my brother to conveniently be with him since he works at the West Covina mall… I get the tickets and we didn’t recieve any promotional movie pins that was being advertised online with regal cinemas, I even asked and nobody knew what I was talking about… that was a let down already. And as I get up to the ticket booth the little nerdy teenage boy with braces was very hesitant on allowing my brother and I into the theater and was telling us that we aren’t allowed in with costumes. I got very upset began asking why and he just said «It’s policy» and as I began to raise my voice asking if he was serious on letting us in, the old pathetic excuse for a security guard walks up to us trying to enforce some type of dominance, which is silly because I’m twice as big as him and my brother is a body builder so it was pretty silly for him to square up. After this I tell the brace faced boy, where is your manager. He then points his hand to the booth instead of practicing good customer service by walking us toward the direction we were going. I was furious. Immediately I asked for my refund which took an entire week to get. I was so angry because they wouldn’t let us in. I go to Edwards Ontario Mountain Village 14 and Edwards Miles 22 as well as AMC in BOTH Rancho and the Mills and NONE of those theaters EVER EVER EVER gave me and my brother such a hard time with costumes or props. If anything I’ve had theater employees compliment us and take pictures with us. It was an absolute disappointing experience with this Edwards. Rude customer service, unnecessary authority enforcement and no common sense in making judgment calls for movie fan costumes. This really was the most embarrassing and disrespectful situation I’ve ever had happen to me. If this is how you treat your guests then I wonder how treat their children that decide to dress up for their favorite movies as well. I will never ever come to this old and dirty theater ever again. Will I get compensation? Probably not.

No public restrooms in the whole plaza. Just for «guest» long lines and i needed to use the restroom and the attendant told me no public restroom just for guests. Funny

On a sunday, the consessions, had a breakdown. Long lines forever. Alot people did not get food at start of movie. Sad. Won’t go their again on a weekend. Bad management.

This was a disgrace, the ushers never entered the theater. The couple next to me began vaping and drink alcohol while a few seats away another couple was involving themselves in a little intercourse with loud moaning and animal noises. The security didn’t even care that one of the couple’s just walked by them with their vape pen in the hand. I highly suggest if you ever plan on going to this cinema, you better be prepared to have moaning in your ear during your movie.

Cannot take props and side and cannot dress up. That’s stupid every single other movie theater does that. They would not let me in with my costume. Had to leave.

Still open after these years, they must be doing something correctly. Sundays are $ 6 days! Can’t complain. They are able to do a little remodeling.

This theater needs new management, the concession stand is a mess, the theaters are dirty, and the screens are losing there brightness. The only reason I come here is for the cheap prices. I would not come here to pay full price. Whittier is better and cleaner.

I’m not sure to to really explain its a five star.
It’s one of the biggest damn movie theaters I’ve been to. And looks nice, keep it up.
I wish there was a direct contact to ask quick questions to see if seats are sold out.

Parking is pretty easy, thankfully because of the parking structure.
Lines can be pretty long, but that’s all a matter of the management planning movie times better. My most recent visit will be how this review is based. Unfortunately, when I arrived, the showtime was already sold out. So we all know what a bummer that can be to drive there and not go to the show time you wanted to be at. So I left to go to another theater instead of waiting for another hour before the next show time.
Hope that the next visit will give me a better experience. So the minus 2 stars reflects the fact that managing show times makes a difference. Yeah, I get it that sometimes shows sell out.

Value Days on Sunday and Tuesday = $ 6.25 tickets, $ 3 Nachos, and $ 2 Hot Dogs
Granted, most of the showtimes for the newest releases will be sold out if it’s a hot ticket, but for the price, it’s worth wading through the sea of people who, just like yourself, are looking at hitting the movies for cheap.
Parking at the lot can be challenging, but you’ll eventually find a spot if you give it some time.
Fun fact: they shot the pilot episode of «Crazy Ex-​Girlfriend» right outside the theater. A real life slice of West Covina trivia, right there.

This place is fucken horrible. The staff and «security» here have no sense whatsoever. I swear, my boyfriend had his phone stolen in the theater and they did not let us in to check the place out. The guy was being so rude and a jerk about it. He had 4 people follow me like
if i was a fucken criminal or something up and down the place. all i was looking for was the phone. Never coming here again. Fuck this place. Cheap ass people.

Sunday experience at this place was very disappointing. I purchased the tickets on the inside machine and had to go back outside to get in line to get in and the line was very long. They should really consider having more then one person checking the tickets and even an extra security checking back packs and purses this was a waist of time. I would understand if it was a safety precaution but they were checking for any outside food. When spoke to a manager about the concern his comment was, I just got into work was not very helpful or concerned about our issue.

If you are looking for a nice date with the bf or hubby or even a nice movie night with a group of friends this is the perfect place. This movie theater is nothing extravagant, it’s actually pretty basic.
It is pretty nice in size and the area around it is pretty great. They also have a great perk on Tuesdays and Sundays all day the movies are $ 6! You can’t beat that! The only push back I have is the condition of the theater it’s not as clean as it could be and there is security crawling around everywhere.
I’m not really sure if something bad has gone down here but it kind of makes me uncomfortable. Nevertheless I got to see Star Wars in 3D and it was pretty dope so this is definitely the go to spot for a nice movie date.

Edwards has this pretty sick deal at the moment where you come on Sundays and Tuesdays the movie tickets are only $ 6.00 per ticket to any movie on that day. So recently I’ve got a chance to watch a few movies at this theater. It is pretty packed when you go on the $ 6.00 deal so come early to buy the tickets or they might get sold out. Which did happen to us once for the Ant movie.
I would say the inside of the movie place is pretty spacious and big and the parking could be a little bit on the hard side to find but overall it still isn’t horrible and at least it is free parking. Some other places they do charge for parking.
Alright the cinema itself is some what small and the seats are stadium so that’s also a plus. I would say it is pretty much alright place to go and I do enjoy watching movies so I would come back especially when it’s only six bucks. You can’t beat it.

Call me Bad Grandpa … because I’m officially old.
I prefer to come here only on Tuesdays or on the first show of the day on Sunday because of the special prices for admission of $ 6.25. Coming this early has the least amount of people and I know that all my senior citizen homies would agree that we hate crowds and teenagers and crowds of teenagers.
Waking up early, avoiding crowds, reduced ticket prices and sneaking in bottles of water so I don’t have to pay for overpriced agua is the way I roll nowadays.
Yup.
Remember, Tuesdays or Sunday first show of the day.
Either that or come a few hours early to buy tickets for a show then go eat somewhere near by because it seems like everyone in the West Covina/​Covina area are now going on dates or having family Sunday fundays because newly release movies are almost always sold out.

Crazy this used to be the hang out spot back when I went to high school in Friday’s but now it’s totally empty. Well of course there are only a lot of people when there’s a good movie
This Edwards is a pretty old theater in which I think they should update their seats compared to the newer theaters. Some theaters have chairs that recline! And the seats here aren’t that high enough for you to rest your head only if you lean down at a certain spot. Reason why I’m going off a tangent on chairs is because the chairs are what make customers feel comfortable while they pay the price of a movie to watch the movie.
Anyway there are a few different kinds of movie auditoriums that have themes to them which I think is pretty good.
Oh freak, btw I hate buying their overpriced food and drink here. I bought a large drink for over $ 5 two weeks ago and wow, I regretted it. It may sound like I’m cheap but c’mon. I can use that $ 5 at the Carl’s jr which is around the block for a burger plus their drinks are a dollar there too.
Btw most the time, if you bring a bag the ticket checker person will check your bag to see if you’re smuggling snacks in the movie theaters.

Wack!