Heather Bartos, MD

I began seeing Dr Bartos a few years ago when I was having trouble with my woman business and was unable to get pregnant. I had a laparoscopy with her, we did three rounds of Clomid with her, and she handled all of my routine female care including managing my endometreosis. I loved nearly everything about Dr B. She’s very chill and doesn’t push anything on you. She’s very into wellness which I think is great. I did occasionally feel like she was brushing off my questions but I believe it’s because of her laid back nature.
When she was at MCNT it was miserable because of wait times and rude office staff. When she moved to her own practice she only fixed one of the problems. The wait times were greatly improved over MCNT but her office staff there are condescending and rude. So here’s why I left…
After years of trying to get pregnant my husband and I finally conceived! I called the Drs office the morning I found out and got scheduled for blood testing. Dr B was out of the office for a couple of weeks (I don’t remember why) but the nursing staff was excellent in getting me the information I needed. They had me coming back every 48 hours for blood tests to monitor my HcG and Progesterone progression. The nurses instructions were to simply show up during business hours and get my blood drawn. No appointment — no fuss.
Apparently the older blonde woman at the front desk (seems like maybe the manager? I’m not sure her exact capacity) wasn’t aware of this. The first time I came in for my next 48 hours blood draw I was cool with explaining it. Like hey — I’m just here for bloodwork — and they got me taken care of. The next blood draw went fine — although I mentioned to the nurse that my left side was hurting. They recommended I schedule an ultrasound just to be safe. The front desk woman treated me like a child. She felt the need to rudely remind me that I wouldn’t be able to see a baby on ultrasound that early. Had she bothered to be mannerly she would’ve known that I’m well aware of average HcG levels and time frames needed to see a pregnancy on ultrasound. I was worried about my ovary causing problems — as is usual for me.
A week or so into my pregnancy my left sided pain became severe but I was unable to get any help at the Dr’s office because Dr B was gone and the sonographer was out, etc. No big deal — Dr B can’t help that. I was told if I was really worried to go to the ER to get a comprehensive exam. I went to the ER (I took my lab results from the Dr’s office with me) and got checked out. The ER Dr was unable to confirm that my pregnancy was in my uterus, they didn’t think my levels were progressing appropriately, and they sent me home under the impression my pregnancy was ectopic. We were crushed.
The ER Dr had recommended that I continue with the 48 hour blood draws until I could get into my OB/​any OB. I went into Dr B’s office the morning after my ER visit to have my blood drawn and the blonde lady mentioned previously treated me like I was an idiot. She chided me for not having an appointment (even though I was told repeatedly by the nurses that no appointment is needed). She told me that the lab tech had gone home, made me feel like that was my fault, and that I would just have to come back.
My state of mind wasn’t great. We had been trying for 31 months to get pregnant and here I was believing my pregnancy wasn’t viable. I was just shocked that instead of looking for a solution to the problem — she jumped to blame me. I became ridiculously emotional (pregnancy right? sheesh) and left the office rapidly. A nurse called me a few minutes later (it clearly wasn’t that hard to identify who I was and what I needed although it seemed beyond the capabilities of the front desk woman) and offered to draw my blood.
I was too upset and embarrassed from letting this rude woman make me cry in public that I opted to not go back. I already knew Dr B was still out of town and I needed care now. I thanked the nurses — who I should mention are WONDERFUL — and terminated my relationship with the office. I ended up getting an emergency referral appointment with another OB in town and I couldn’t be happier. Oh — and my son is due in just a few weeks!
In summary — Dr Bartos is great. She’s kind, compassionate, and worries about your overall wellness. Her nurses are absolutely lovely. It’s been a while but I think their names were Michelle and Melissa. I loved them (even if I got their names wrong). But seriously… be prepared to want to pull your hair out when dealing with the office staff.

I love Dr. Bartos!!! She is the most caring and sweetest doctor. I have been going to her for a couple years now and I have never had a bad experience with her. She is easy to talk to and makes the appointment comfortable and relaxing. I would HIGHLY recommend anyone going to see her.

I LOVE this place. I came here today for a women’s wellness after moving to Denton several months ago, and I couldn’t be more in love with the office, the nurses, and most of all, Dr. Bartos. Let me tell you about my experience: I come across this place online and the super friendly website at first turned me off because I honestly always expect the worst when it comes to going to any doctor. It’s cheery and trendy and I thought that the place must be some doctor who cares more about the marketing of the place than the actual office and patients, but I couldn’t have been more wrong.
I walk in and this place is a nice, temperate 76 degrees. Have you ever been to a doctors office where you didn’t freeze your ass off? I sign in, then I take a seat to wait in their lovely, bright waiting room in this open floor plan office, on the most comfortable couch with freaking pillows on it. EVERYTHING was so beautiful and inviting.
Then I go back to the exam room and the nurse was super sweet and attentive, answered every one of my questions in an approachable manner, and has a legitimate conversation with me. I wait just a short while for Dr. Bartos to come in, and she’s this wonderful breath of fresh air who was like no doctor i’ve ever encountered. She has a wonderful and infectious positivity that cannot be put into words.
I am not a person who especially hates going to the doctor, but I almost felt guilty for being here because I legitimately had a good time. I enjoyed myself. I felt like a super-​lady. They gave me chocolate after my exam. Enough said.

I loved Dr. Bartos because she was caring and answered any questions I had. However, 6 months ago I had a procedure that required me to return for a follow up. I had an appointment scheduled. I arrived early for my appointment and when I checked in, the front desk nurse asked why I was there for Dr. Bartos. I replied with shock and said I had an appointment. It was then that I was notified that Dr. Bartos had left the medical group 4 – 6 weeks prior. I felt betrayed and abandoned by a doctor that I really cared about. I have done the research and according to all state license regulations, she was responsible to notify me of her departure and to advise me of the following steps to take to either continue care or to obtain my records. I am disgusted with this action and now have been searching for a new doctor. I was looking forward to working with Dr. Bartos with the pregnancy and birth of my first child, but it looks like I dodged a bullet on this one. I would NOT recommend her now. Abandoning a patient during the middle of care is unprofessional and irresponsible for a doctor!

(I originally had to compromise this and make it 3 stars because I was having to rate MCNT, where Dr. Bartos practiced. Now that Dr. Bartos is leaving and starting her own practice, I’m changing the rating to 5 stars, which are just for Dr. Bartos. I’ll rate MCNT separately in its own review!)
Two things are all I know: Dr. Bartos is absolutely the cat’s pajamas. I currently live in downtown Dallas and I still drive out to Denton to see her now that I’m pregnant because she’s exactly the sort of obstetrician I want. (Ok yes, eventually I’ll have to switch to a birthing center closer to home, but in the meantime…) She’s very direct and honest and I can ask anything without feeling even remotely hesitant. She’s been my ob-​gyn for years and I really appreciate her approach. I’ve also noticed she or ones of her nurses keeps excellent, almost stalker-​like notes. Huge plus. Very easy-​going, great sense of humor. She clearly missed that med school seminar where they teach doctors to bury their ability to relate to their patients.
The other thing I know is that if I have to call this freaking office (Medical Clinic of North Texas) one more time because of some administrative cock-​up, my rage could quite possibly hit the Kitten Stabbing peak on the Rage-​O-​Meter. I really don’t understand it – individually, each person I deal with on the phone is quite lovely, seemingly understanding, and *seemingly* (??) COMPETENT. But then I will get an email for an imaginary appointment that was never set. And BEST of all, the number on the email is for the wrong doctor’s office, so when you call it, they have to give you the right number, which I am fairly certain they are tired of as well.
They scheduled me for an anatomy scan at 12 weeks (this is my first, so I didn’t know until I asked the Google machine, that you are supposed to be TWENTY weeks for this). I called to have it fixed and THAT took about 3 phone calls. Seriously. Sprinkled with lots of «Hmm, well, how did that happen.» By the time it was fixed, I probably had to count to 100 or forever have a face-​shaped dent in my office wall. Because please holy god, MAY I BUY YOU SOME DIFFERENT HOLD MUSIC.
It’s like something they’d play on a commercial or SNL skit to highlight just how awful hold music can be. God forbid you call on a super-​ass busy day (¹⁄₃ of all days, really) and be stuck listening to it. There surely have been studies done as to what music of this sort does to people at prolonged exposure. Lord have mercy.
So that all finally gets resolved and I have an appointment all set. About two weeks before the appointment, they call to reschedule it because the nurse practitioner WON’T BE IN THAT DAY. You guys, we’re getting into Time Warner levels of incompetency here, for real.
But honestly, that’s how much I love Dr. Bartos. It’s hard to find an obstetrician so completely on the same page as you and she completely gets everything I’m asking. So it will be hard to go elsewhere when I get closer to being due. But I will NOT miss dealing with the admin side (again, as individuals they are incredibly willing to help, so god knows where the disconnect is happening).

Dr. Bartos is hands down the best doctor I have ever met. Not only is she completely knowledgeable, she is also very down to earth and sweet. She made it a point to make me feel completely comfortable and safe in her office. She has no problem answering any embarrassing or silly questions you may have. It’s apparent in the way that she treats her patients how much she truly cares about women and all of our many concerns. I am proud to be one of her new and happy patients and highly recommend her.

She is THE BEST doctor I’ve ever had. I had a tough time finding a great doctor when I lived at home in Mesquite, so I was hopeful when I moved to Denton for college. Dr. Bartos was very kind, she helped me understand everything, and she helped me get affordable bc. My last doctor (whom I deeply despise and had a terrible experience with, Dr. Koney) was telling me that I could only take a $ 40 pill, but Dr. Bartos was able to get a pill for me in my budget. I literally cried after I left her office because I was so happy with the visit. The staff is great and they readily give free samples and I got the hpv vaccination with them as well. I just moved back to Dallas and I would literally drive an hour and a half just to see her if I could afford it. And since I moved she is still able to do everything but examine me so I don’t have to come in the office. I’m so grateful I’ve found her.

Hi, all! Dr. Bartos is awesome! I used to see here at her practice in MD as my gyn. She was always prompt and never made me feel like I was being rushed. She listened to what I had to say and always made some time to address how my life was going with my family, remembering tidbits like my mom’s birthday. If I she had stayed in this area I would definitely be seeing her for my OB care. Thanks so much, Dr. Bartos!