Mountain View Tire & Auto Service

These are guys are hands down my favorite automotive place to go. I don’t know anything about cars and they explain everything to me. They turn around service super fast. The staff is gracious and funny. Andy and Kim ROCK. I don’t know what else to say except bring your car here! They never up-​sell and they are 100% on time and knowledgable.

I went to Unilocal to search for a local place to install my headlight. I already had the part and mountain view offered to install free of charge! Impressed I decided to get my front brakes replaced and calipers here.

I had a bad fuel pump on my 2001 Chevy Camaro. I called here for a quote to get the car repaired as this is the closest garage to me. The receptionist did try to find a way to beat the initial $ 10,49.00 quote she gave me when I told her I expected to pay less then $ 700 for this repair. She told me she was not able to get a price that low and good luck to me finding it… so I called a location east of Crenshaw (Pro Auto 3300 Florence Blvd) and got quoted $ 550. By 2:30pm my car was ready for pick up! So it is possible to get a fuel pump for less then $ 700 if you do not take your car to Mountain View Tire.

«Meh. I’ve experienced better.» is right. Went here for a basic oil change. Service staff wasn’t friendly and vibe didn’t feel very welcoming. I kept an eye on my car — never made it up on a lift so I have no idea how they rotated my tires even though that’s what was itemized on my service receipt. Oil change was $ 27, slightly higher than other shops. At least my oil was changed (verified post service with dip stick). Not sure about the oil filter. Much better service providers within a quarter-​mile from this location. Will be taking it there for future services.
On an ending positive note, thank you for not up-​selling me on services you think I need.

Came here after visiting two places that were completely packed with more than two hours waits, for just a basic tire patch. They told me wait time was 30 mins, and my car was ready in exactly 30. Overall, good and fast service. No up selling. Only take away was the patch was $ 42 which is kind of steep for one tire.

Talk about horrible customer service! Black women with dreds has no customer service skills what’s so ever. Straight walks by you without acknowledging you. Has a face like she doesn’t want to be there. No respect.

I stopped into this Goodyear tire and repair establishment and sat down to wait for an inspection. On a table in the waiting area was a notebook containing reprints of Unilocal 5 star reviews. All reviews less than 5 stars were missing.
While waiting I heard a serviceman explaining to someone that all his tires needed to be replaced because after four years in the sun dry rot has degraded them. What nonsense! I have owned a trucking company for 45 years and dry rot does not exist. Maybe in 20 years if your tires have not worn out by then.
Quoting Bob Dylan– –Some rob you with a fountain pen some rob you with a gun. I walked out.

This is the second time I come her to service my car and the service and attention I received was consistent with my first visit. A few months ago I purchased all four tires for my Honda Fit and the staff was knowledgable and attentive to getting the correct tires for my car and getting me out of there in a timely manner. (Thank you Mark Goldberg)
Today I stopped by for an oil chance and while my car was getting serve Mark who was once again the tech working on my car went above and beyond in evaluating my car. I was previously told that my battery life was low and would need a replacement and after attempting to replace at another shop (which will remain nameless) they wanted to charge be an outrageous price, I discovered after consulting with my brother. Today I was able to drive my car off with a fresh oil change a new battery and rotation of my previous purchases tired (warranty I was oblivious too).
So far I am two for two on the service at this establishment. What I appreciate the most is that not once do I feel that I’m not given the proper attention to my car matter and or feel that I’m being taken advantage of. The entire staff at Mountain View are professional, courteous and attentive.
If you are looking for knowledgeable staff and great service you should consider Mountain View for your next car appointment.

I’ll keep this review simple. I woke up to a flat. It turned out I needed two new tires. I came to
Mountain View Tire because I sure as hell wasn’t going to Just Tires on Sepulveda after my last experience there. Mountain View Tire’s employee Kim was helpful and nice. She quoted me a price, told me how long it was going to take and that was that. The car was ready on time. The way it’s supposed to be. I’ll be back. I hope not too soon though. No insult intended guys.

I had a great experience with them last week. I basically was told by another repair shop in Santa Monica that an oil change and tire rotation would take overnight — which is pretty much what I expected. However, I thought I’d at least give Mountain View a try, since it’s close to my work. They were extremely friendly and, when I called at 1 p.m., they said they could have it ready by 3! I brought my car in and they DID have it done by 3 p.m. In addition, they did some extra work, like resetting my car computer, for free.
It was a really nice example of stellar customer service that feels very rare in this day and age. I was really impressed, and I highly recommend them! Friendly, fast and great service.

Great service and good prices. The manager, Kim, was efficient, fast, and very professional in helping me select two new tires and getting them installed. She made sure that my appointment was serviced on time and finished exactly within the estimate of 45 minutes. Very highly recommended for great customer service.

Great service… Great people! Come see Ernest Miller! Great Guy… even though he’s a Raiders Fan! #CowboysNation

I was informed that this Goodyear excepts walk-​ins.
My car acted as if it did not want to start, so I went straight to Mountain View Tire and Auto Service. I informed the Store Manager, Ernest that it maybe the battery. He had it checked, and Lo and behold, it was the battery ! Ernest put me a new 65 month warrented battery in and said, «No problem if anything happens, you bring it back and we will replace it ! ’ This Store Manager was so incrediable, very professional, very kind and very Customer aware of how to treat you ! He makes you feel like, this is the only place you want to take your car for service ! This was my first time here and I will be a returning customer with both of my cars !!!
Thank you Ernest and all the employees for making me «SMILE !» Good Bless each of you !

Great service. Friendly customer support very helpful. Went in to buy some tires came out with new tires.

The customer service at this store was awesome! I needed 4 new tires and breaks for my car. Ernest (the store manager) gave me a really good deal. I was in and out within two hours.
I even called a family member to see if I was getting a good deal for everything I was getting done on my car and they told me that I was getting a good deal. I will definitely be returning for whatever car service I need in the future… THEY DEFINITLEY HAVE EARNED MY TRUST!!!

I’ve been going here for oil changes and regular maintenance for about 3 years. It’s convenient, fast, and I trust that they are not trying to unnecessarily up-​sell me. However, like all places that do regular car maintenance, they always suggest more work that needs to be done. I just trust them that it actually needs to be done.
My last visit there only underscored this. On Friday, May 29^th I went in for a routine oil change. I also wanted my wiper blades replaced. My Honda Cr-​V has almost 100,000 miles, so I don’t mess around with anything. They suggested that I replace the air filters. I wasn’t surprised at all by the suggestion because I had been noticing that the cabin air filter was not working as well as it had.
And then the service tech, Ryan, offered me the floor mats and other accessories from his 2005 Honda Cr-​V because his had been totaled in an accident! Really nice floor mats! A gift in solidarity with the well-​loved/​well-​used cars. Top that.

I am a picky person. I have a ford ranger that needed new shocks and tires. A dozen other shops were checked and left me feeling underwhelmed.
I walked in here and right away Kim impressed me. She seemed to be listening to what I was looking for, had a good conversation about tires, and offered ideas that other people didn’t consider. Everyone else just typed numbers in the computer to let the computer tell them what to do. Kim told the computer what to do!
In half a day they put new tires and shocks, fixed the tire pressure sensors, and overhauled my brakes. The price was fair and my truck is driving smoother than it ever has.
Thanks Kim!!!

Negative stars should exist for this very reason!
Ernest the manager is a bum & they are all responsible for taking advantage of elderly.
My mother walked in to get a tire patched and walked out with 4 new tires and a gamete of other services I am certain she did not need. My fault for running to the mall while she handled her business.
This is also known as GoodYear Auto Service center, don’t believe dial the number listed on both (it’s the same)

Chris and his team here are awesome!
I came in for an oil change and I was seriously out of there in like 30 minutes. The guys advised me with what was going on with my car and the time that I need in order to save money for the fixes. Not only did they do the oil change, they also rotated my tires. Transaction was smooth and there were no surprises.
HOLLA!

3.5 stars.
I came here because they price matched Sears on a Cooper tire I wanted for my truck (and they are close to my office). I did have to haggle a bit… but overall they were fine. When the tires came in I drove over after work and they threw them on in 30 mins. It was pretty painless. They didn’t try to up-​sell me anything which is always appreciated. Guess being next to the mall is a good thing if you have a long wait.