Pipeworx Plumbing

Used these guys several times over the last couple of years and have been very happy with all the work they’ve done for us. Heck they did a total re-​pipe on our home and it could not have gone any smoother. They have also done other work for us like installing a new water heater and replacing our kitchen sink and fixtures. The most recent thing is we hired them to do a camera inspection of our sewer line which was kinda cool to watch from the monitor.
All n all they have they’ve been very no-​nonsense every time they’ve been out here to the house. Would definitely recommend.

These people are horrible at customer service. I think Miguel the manager for the most part tries to do his best but overall the service is poor. Received a tankless water heater that never worked right and still having issues. The woman booking the appointments never called me back three times to confirm an appointment. Im currently waiting for my technician to come through before 11am without a call back. Taking time off work to wait for these people and they are literally just over a mile down the street. If my water heater wasn’t under their warranty I would go elsewhere. The techs they’ve sent over the years have been nice enough but no one is on the same page.

Bathroom shower drain was clogged and slow to drain. Pipeworx was the 3^rd plumber I called — first one never responded to voice message; second one only schedules visits in the morning (!). Pipeworx agreed to a two hour window on Friday afternoon. Called on Friday to reschedule to Saturday afternoon, due to emergency. Sam showed up Saturday on time, did the work to unclog the drain, and left everything in great shape. Drain now works perfectly. I would definitely call Pipeworx gain.

Pipeworx has done exceptional plumbing work on our house at least 4 or 5 times. They’ve repiped our home and came out for maintenance on our drains. They’ve installed a tankless water heater also. Our house is old, so coming here can’t be fun, or easy, yet I have never had a single solitary issue with their work. They get it done, and get it done fast (a good thing, imo). They’ve given us fair, competitive quotes and have provided reliable service to get things up & running over the past 5 – 6 years. They know what they’re doing & have never let us down! Give this company a call today for anything in the plumbing realm, they can handle it, for SURE!

This is the second time around that I’ve used Pipeworx Plumbing… Fantastic service! Had a big problem with our shower. Sam solved it in no time — easy and very good price!

This is the worst, most unreliable company I’ve ever dealt with. They are nice people but don’t deliver. We ordered a tankless water heater with a pump to get hot water into the house more quickly. After we bought the heater and had it installed they said they actually couldn’t do the pump. So, we bought a whole water heater for nothing, since the old one worked. In order to put the new water heater in, it required an electric plug. This required running a wire through the opposite side of the wall. A 10 minute job. They charged us $ 450! Then when they turned the gas off to install the water heater, the fire place pilots went out. Called them to relight the pilots and couldn’t get one of them relit, so they charged several hundred dollars for a new system and the pilot was so noisy we couldn’t sleep in the room and when turned on incinerated the ceramic logs! It was a huge fire hazard! Had to shut the whole thing down. They promised absolutely, absolutely to come fix it 4 times — stayed home from work, rearranged my schedule, and they never showed up. Now they just don’t answer the phone.
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Found them through HomeAdvisor… I called and scheduled an appointment… Nobody showed up during the scheduled window… They didn’t even bother to call me to reschedule… very unprofessional…

Found Pipeworx via HomeAdvisor — office had a clogged sink and we also needed a garbage disposal installed ASAP.
Tony came in and did an inspection, gave us quote and got right to work. Super friendly and easy to work with. A few hours later the job was done!
Very communicative — got a call as they were heading out to us, another call when he was coming back after picking up parts/​supplies, and gave us a thorough final rundown after the job was done.
Would definitely call out again in the future!

I had a terrific experience with Pipeworx. I was truly a vulnerable virgin when it comes to requiring plumbing help, so I appreciate the way I was thoughtfully dealt with. My shower problem was simple but Tony made sure to take his time and see that the job was done properly. Best of all, and to my utter shock, he ended up charging me less than the estimated quote! Should I even be mentioning this, LOL?! He said it ended up being a bit easier than he expected. Bottom line: I’ll be calling Pipeworx again if I ever need more plumbing work done. I heartily recommend them!

We own a triplex and had a main sewer line that broke. We live on a hill and the pipe slopes through the front garden to the street. The break was near the front retaining wall. I had 3 companies give estimates, one of which included tearing out the retaining wall, rod-​iron fence and front yard with a backhoe (not a good option, at all).
Out of the 3 companies Pipeworx, had the best solution with least amount of trauma to the front yard. We felt like they had the best solution, were confident in the repair and were fair with the price. There was minimal interruption of plumbing use during the repair which was great! Plumbing repairs like this aren’t cheap! But you want it done right and no problems after! We recommend Pipeworx, especially for major plumbing repairs! Thanks Paul and Miguel!

Towards the end of October of 2013 we took ownership of a Victorian-​craftsman from 1905. it was really rough, and our budget to work it were small.
We were in northern California and needed to find a plumber as well as other to go through and ready the house for my family to move in.
Using a review on
and here on Unilocal,I called these guys and arranged from them to meet us shorlty after we get the house.
turns out the first day when they were supposed to start a water main had burst. We thought it was wonderful timing that the plumber who was going to help us get working bathrooms and kitchen an deal with some leaks, was going to be there to help us through this Crisis.
He even new a Restoration company that was able to coordinate with and manage for us.
My wife was in the area, but had broke her hand, so I was managing it from up north while packing up our home. He would regularly contact me to let me know what was up, and we would go over trouble areas.
We made a few additional contracts for various tasks, and of course I paid him he we want all as a «Progress Payment».
The first time I can down to LA was November around thanksgiving. Nearly all the contracts at that point should have been completed.
The first day I came to the house, I was there alone till later in the afternoon when one of his guys showed up to get some tools they had left here.
there seemed to something not completed, and a number of things that had been promised (little favors) had not been done.
For ten days I was at the house, and for less then 3 of them was anyone around before 10 – 11 and most days not till after 3. and only about 6 days was there being work actually being done. Seem like a few things that should have been done, had not yet been completed.
lack of clean up along the way also was aggravating and lunch waste all over the various levels of the house, was an issue.
When I talked to Paul he told me things would be completed, cleaned up and disposed of. We had negotiated a rebuild of the heating and some odds and ends, I headed back up north as I had to finish our move. I told him to get everything done on the timeline we had discussed. and figure that was the end. he seems believable apologetic, and reasonable excuses as to why things were in the state they were in.
Long story short basically it seemed like great promises were made, he could talk like he was a 5 star plumber, that loved to do the work and was going to give us this for a steal. But he required pressure, and hounding to after the first couple weeks to find out what was going on.
We finally get into our house the day after Christmas. but before we move it, we discover that things are not as they should be, 100 year old wood is been cut into in places and then recut (not people who measure twice and cut once.) old external wood paneling is gone, totally destroyed, and not replaced.(leaving our home exposed. it seems some things look little off, and when my wife tries to discuss these items with Paul the owner of Pipeworxs who is also the head plumber and onsite„ he vanishes. and calls me freaking out about her asking questions about inappropriate materials, some questionable installations etc.
I tell him I will call him back after I talk with her. She go on to explain that he basically bugged out after she asked him a few questions the contractor that was with her that day point out lots of weird things he saw.
This whole fiasco comes to a head when I call Paul back after a couple days to get a good idea what is going on. I start by trying to tell him my wifes concerns, he tries to interrupt I firmly ask him to let me finish, and he stars shortly after that in a rant about «are you goona F****** me? your F****** me aren’t. you.
this continues in an text message where he calls into question the quality and integrity of my wife and I. It continued over the next few days with another e-​mail threatening a mechanics lean.
Now we had paid up till the end when my wife realized just how much, even items form the earlier contracts had not been completed and we were in dispute, I never one said we would not pay, but I did want to talk about what had been done and was going on.
I will update the resolution on this matter.

I will not go into the 6 month saga of poor business practice and worse work here, but these are some of the basics:
1. Every (and we’ve had at least 8) contractor to come through our poor house has commented on the bad workmanship on the pipes and on the heating ductwork, much of which is far from up to code and which Pipeworx was hired to fix/​replace. In fact, one of the pipes was so far out of place that we couldn’t close the wall. It has been open to the outside wall and still cannot be closed until repairs are done.
2. The job was 3 weeks overdue and still far from finished when we asked them to leave.
3. They did extensive, unnecessary, and unrepaired damage to 100 year old wood in our Victorian Craftsman home. Granted, we wouldn’t let them come back to fix their bad work, but would you?
4. One of the owners (MIGUEL) sent someone HE trusted to look at the ridiculous work that PAUL the contractor did, yet still has not approved getting repairs to the terrible work by someone other than PAUL, who did the damage in the first place! PAUL, by the way, is NEVER coming back into my home again.
5. Pipeworx is dragging this out (6 months since start of project). Finally, we’ll get an inspector out here to get in writing all of the poor work and all of the work that was not done up to code. I’m not looking forward to what we’ll have to do after that…
Briefly: work not up to code, improper materials used, inexperienced people left on their own on the property to do additional bad work, ducting all over the place, holes cut into the hardwood floor, green acidic goo eating away at all the copper plumbing, SLOW, SLOW, SLOW.
I wish I could attach photos of how truly, really, awful the work was, to this review.
Save yourself the headache and heartache of working with PAUL and his partner, MIGUEL.

I had to get a new water heater and my neighbor had just used Pipeworx plumbing for his kitchen remodel. I called and was able to get a quote over the phone. I tried calling my regular plumber but couldn’t get a straight answer about the cost. I understand that some plumbing issues need to be inspected to give a price, but a water heater seemed pretty standard. So I decided to give Pipeworx a try.
The experience was really straight forward. The plumber showed up when they said he would, he had the new water heater with him, and he hauled the old one away. Everything is working well and I am happy with the purchase. What I appreciate the most, is getting the price over the phone and paying that same price in the end.

Someone from Pipeworx saw my review and left a message for me two days after the appointment. He apologized for the «miscommunication,» claimed he never got my messages, and offered me 50% off my next snaking service. I appreciate the gesture, but it doesn’t make up for a wasted Saturday morning. And the failure to take responsibility for a wonky voice mail system isn’t a terribly appealing feature in a business like this.

I needed a few miscellaneous plumbing projects done in my house
— replace my garbage disposal
— install a new kitchen faucet
— fix toilet constantly running
I called 3 different companies, and decided to go with Pipeworx Plumbing. They were able to give me the price over the phone — and actually stuck to it when they came and did the job. I liked the plumber, he wasn’t pushy and got in and out of my house pretty quickly. I’ll definitely call them again.

We had a plumbing problem in our office bathroom this morning and I was tasked with finding a plumber. I found them online and called and got a good quote. They sent a plumber within about an hour and a half. The service was great and the price was fair. I’d call them again.

I took this company to court today. Before we went in front of the judge they begged
me to settle if I would take down negative reviews. I told them I didn’t care about the
money they owed but I didn’t want to take down reviews because I didn’t want them to take advantage of anyone else. They lied in Court about everything. The judgement will be sent in the mail. No how much I get I will continue to alert everyone about their fraudulent treatment and pathological lies. I am thinking of putting up a billboard warning everyone against these crooks. I am a senior on a limited income, however I will do without to make sure these unscrupulous people don’t take advantage of any other person.

Talk about PLUMBERS CRACK…
Ok, so here’s the deal.
Apparently roots can eat through pipes. Who’s to know. Did you know? i certainly didn’t. How can a root eat through a pipe you ask?
Well these guys told me back in the days pipes were made of clay. What? Clay? What do you mean i asked. The only clay i ever worked with was back in the day i had a guy who was somewhat of an artist and well, remember that scene in «ghost». Yeah well, i am sure you get the drift…
So the roots of my yard tree were eating right through the pipe.
They relined the pipe. I never even heard of ‘Relining”. 4 other company’s tried to rob me blind with digging trenches and all kind of week long jobs.
The relining cost me half the price and it was done in 2 days. Before the job was done i called my dad to make sure the job was on the up and up. It ended up all good. I dealt with a women at Pipeworx, Janna she was spot on, no hidden fee’s or any BS.
Extra star for the guys doing the job. Well they weren’t the «smell good plumbers» but they were shirtless in my yard for 2 days. Didn’t mind mixing a few extra pitchers of ICE TEA if you know what i mean.
I will def use them again. I pulled them off service magic.

My hot water tank burst last night and started leaking all over the garage-​apparently this is common after 6 years, who knew? I turned off the hot water and went to bed in a disgruntled state. Since I had to be at work by 1pm I spent the morning getting quotes and the clock began ticking. I found that everywhere basically charged the same price but was discouraged when 24 – 48 hours seemed to be the typical wait time and resigned myself to going several days without hot water until I spoke with Paul at Pipeworx. I called at 9:30 and by 10:45 he was at my house and by 11:45 I had a new tank and hot water again. Also, the price was as quoted (plus a few bucks for extra parts). Overall, fast professional service and fair prices.

We had great service from Pipeworx Plumbing. They had a very fair price and did the work quickly. We really appreciated the professional approach and no pressure or up-​selling. We will be recommending them to our friends and neighbors.