Power Property Management

No one ever answers, was trying to rent a one bedroom on their bellflower location and the onsite manager never answers and when you call the company they have no idea what’s going on or how to answer your questions then they transfer you to Someone that can help and they never answer. Do they want to rent out an apartment or not.

Our experience with Power has generally been very good. We have been tenants in Santa Monica for 18 months. While we have, unfortunately, had numerous issues with our property iteself, Power has been pretty quick to remedy them. Our maintenance manager Clemente in particular has been extraordinarily responsive and kept us up to date on progress. I will not swear that everything has been perfect all of the time, but, again, it has generally been positive. Based on overall service I would recommend one of their properties to anyone looking for a rental.

PPM has been very responsive to all of our concerns and has been kind in helping us deal with an unruly neighbor, as best they can. Would recommend.

I am a little annoyed so please excuse the grammar and spelling errors. I am a tenant at 16 120 van ness ave torrance ca. I am the one that causes no trouble. I don’t bother no one and have never had a complaint. So I feel I am being HARASSED AND picked on from this latest rent increase. On XMAS EVE We got a notice in the mail of a notice of rent increase. The reason stated was «due to operating cost». I was shocked that a company that has done no repairs was stating that as a reason. I expected a normal 4% but shocked and dumb founded to find it was 40%. Really? 250 dollar increase on rent? Just for a studio with cockroaches, no gas, no kitchen, and a shower that runs on the same drain line as the garbage disposal upstairs so we get food chuncks in the shower.
Are you people kidding?. .I have tried to call and be reasonable and leave messages to them, so somebody can explain how legal a 250 increase on rent is and why that much? Sadly… since I am being ignored with no reply or effort to get back to me I am on Unilocal not to slander but to explain the situation I am goin through with this company in hopes that publicity will influence them to call me back. I understand the price of things are going up but 250 dollars is too extreme. .and might not be legal. Since nobody including Fidel and Nestor wanna give me a call back and explain this increase, it has come down to me having to go on Unilocal and air out the dirty laundry of this building at 16 120 van ness ave in torrance just to make my point. I have been a tenant for 6 years at the current location. We have had cockroaches which we had to spray out of our pocket. We have had shaddy people doing drugs outside our building. Vehicle vandalism, loud neighbors with parties and bounce house in the middle of the two buolding so making it out incase of a fire would be difficult. All because NO MANAGER IS ON SITE. We have had people who claim to be managers but no identifaction or paperwork demand a key which i refuse to give. Now that Power Property has taken it to the extreme, legal action might have to be taken IF POWER PROPERTY DOES NOT REACH A FAIR PRICE. Other tenants have explained the got a $ 25 increase. So why should I pay $ 875 for a studio when other tenants pay $ 875 for a 1 bedroom. I need somebody to explain operating costs since we are the only building that has not had our parking lot paved in 7 years+. Gardeners blowing sand and pebbles in the parking lot is not an operating cost. So if nobody returns my calls by march maybe an attorney or ABC7 or NBC can explain it to me if I have to pay this.

The building ppm owns should have a wall between the building across. I rent from Gardena/​Torrance border line. The building literally across from us have parties every other weekend. They rent bounce houses that take up the whole walk way. They dj blocks the entrance from the parking lot. I had to walk all the way around two buildings to get to my apartment. I had to shut all my windows, so I could sleep. I wake up at 2am to go to work.

PEOPLE RUN AWAY!!! I can say with full confidence that power property management is by far the most unprofessional actually shady and crooked company I’ve ever come across!!!
They will not answer phone calls they will obviously not return phone calls then after hunting them down at their office they will crawl out of their cubes and apologize a million times why they ignored your calls and ignored the fact that they’ve owed you thousands of dollars and ooops just forgot to mail you the check after 5 months! Oh and then obviously they will insure you a thousand times that they will put the check in the mail the next day for sure! Only to come and find out that they are trying to give you none of your money back because they probably pocketed it themselves and are just trying to find an easy way out. They will give you the run around because they think they can. Well you just came across the wrong person:)
Rule 1: Do not rent work or sign anything nothing with power property management
Rule2: If you did my deepest condolences, please make sure you have a kick … Lawyer and take them to court!
Rule 3: there’s no rule 3 get a good lawyer!
Oh and I forgot to mention who I had the pleasure of dealing with at power property management, Janet. It’s not Janet it’s Ja net! Just in case you pronounced it the wrong way, they’re very iffy with those sorta mistakes over at power property.
The one star is pushin it they should get –1 000 000 000 stars.

A horrible management company with less than poor communication and supreme incompetency. I’m not sure what these people do all day, but they somehow manage to never answer the phone nor return messages. I have to leave, on average, 3 messages getting increasingly more frustrated before I will finally hear back and then get told «we will call you back.» Guess what never actually happens? You’re correct, they never call back.
Fortunately, I just moved out of the dump that they refused to maintain. People were getting trapped in the elevator several times a week and the building was in disrepair. The poor onsite managers did their best to maintain the place to basic living standards, but it was near impossible since they could never get a hold of the main office to get approval. Anybody who chooses to use this management company for their property is an utter fool.
I received a phone call 2 weeks after moving out regarding an «outstanding balance.» This was an automated call which asked me to call them, not sure why an employee couldn’t have just made the call in the first place, since when I called back (big surprise here) NOBODY ANSWERED. I had to leave 2 messages for Nestor asking why they were claiming I owed them money before he finally called back. Turns out, they had no idea I even moved even though they had been provided a 30 day notice as well as the keys on our move out day.
Here I am now, almost 40 days past our move out date with no sign of our security deposit nor any notification as to how much was used for repairs or to be refunded. I had to call 3 times before I finally got a hold of someone who told me they would «call me back» and never did. Now, I just had to call 5 times in a row just to get a hold of their operator who could transfer me to a voicemail. Needless to say, this company is nose diving into small claims court.

I was really hoping I would be able to write a great review since we had a decent experience as tenants. All issues were fixed in a timely and friendly manner. We thought «what a great experience!». Even emailing to regretfully inform the property that we would not be renewing our lease (3 months before we technically had to, by the way), the process was easy and carefree.
Until the month that we were due to move, August 2015. What a stressful, horrible experience. All paired up with trying to move out and find new places. This bashing isn’t coming from tenants who never paid rent, or were new to the rental process. We always paid our rent on time and in full and were constantly told what great tenants we were.
1) When we let them know we would be moving out (3 months before we technically had to), We were contacted the month of move out and were told to arrange our schedules so that they could show the apartment… when we were still living there and in the process of moving. No big deal, but we expressed concerns about allowing people to walk through our stuff and were basically told «our hands our tied sorry.»
2) We were recommended by our AMAZING landlord that we should receive our entire deposit back, as the flaws were basic wear and tear of a year long residency. Come to find out they take out of your deposit for repainting «minor smudges and marks», cleaning a hood filter (that barely worked when we moved in), and «light cleaning» ($ 110 worth!!!). In my years of renting in various cities and states NEVER have we had to pay to have a unit repainted at move out. This is normal to repaint when new tenants move in especially as stated in the details that the repainting was for «MINOR SMUDGES and marks».
3) When we got deposit check back it was made out to all three of us, not cut individually. And the bank needs us all to be present at the same time at the bank to cash the check. We all work, various hours. So now I have to miss out on hours at work, as do my previous roommates to go to the bank to sign a document saying we got the correct amount from PPM. Who has time for that? Cut an individual check, especially if you are going to make the move out process HORRENDOUS for tenants.
4) Also, remembered that every time we needed a plumber at our apartment (2 – 3 times) we were told they would be there at a certain time, and it never failed the plumber wouldn’t show up for 3+ hours after the fact. At move in we had a faulty sink and were told to deal with it because the management company would end up having to replace the sink as the filter on the faucet was faulty — something apparently the managers would never approve as it wasn’t a major issue (gotta love having water spew out uncontrollably for a year!)
Would never recommend, or use this Property Management company again. And from talking with other tenants, seems to be the norm when moving out with them. Thanks for making what started off as a pleasant experience, nothing but stress for the last two months.

So once again, Power Property Management shows their incompetence and lack of concern for their tenants. Tonight at 10am I am sitting here with watery eyes and a burning nose and throat because Power allowed maintenance to come and reglaze the bathtubs and paint in the empty apartment at night. Noxious fumes are coming in because they have a lack of proper ventilation and insulation between apartments. And, they should have learned their lesson, because last year the paint fumes were so bad they had to pay for two nights at a hotel for my family. My two year old son gets to breathe this crap in tonight because management failed to instruct their vendors to cover vents.
My husband walked over right before the vendors were closing up the apartment and he asked them if they covered the vents, as I asked themes do this an hour before this. Brent at the management company told me they would do this for us. The vendors lied and said yes. When my husband demanded to see if they did, he was shown the vents and they were uncovered. These men were clearly using volatile reglazing chemicals because they were wearing sophisticated ventilation masks, but it’s okay for my son to breathe this crap in? They could do this during the day when everyone is at work and school. So unprofessional. But I’m not surprised– it is typical of them to have no concern as usual. DO NOT move into a building managed by Power — you will be sorry.

Not the worst manager I’ve had. But definatley not attentive with little regaurd to true customer service. Property is taken care of in the cheapest possible way.

Horrible, horrible service. Jacky and Nestor do not call you back. I don’t believe in writing bad reviews usually but with professionals making as many mistakes as these have– something needs to be said. They are not organized enough to be able to sift through information properly, taking 4 days to process my application and have mistaken me for my father and visa versa when it couldn’t be cleared who is who. As a result of all their mistakes I will end up homeless Monday. Bravo. They also do not use proper grammar or spelling when emailing. Very unprofessional experience.

I’ve been a tenant for many years in w. LA and have nothing but positive things to say about Power Property Management. I think all the negative reviews are just upset tenants that probably didn’t pay their rent or had to actually follow rules of a lease. It’s obviously a business where any tenant can bash them at will and I give respect them for dealing with the bad tenants as I see them myself all the time.
The staff has always been easy to talk to and repairs taken care of in a timely manner with no problems.
Keep up the good work!!!

Great service. Thomas and Daisy were extremely accommodating, and moved quickly.
Whenever my roommate and I had a question, they were available to help and assist ASAP.
They were honest and efficient and I would highly recommend living in one of their properties

The people that work there are cordial and professional from what I’ve experienced. I only granted two stars because the building I lived at for over a year, 9553 Flower Street, Bellflower, CA was roach infested, the paint was cheap, and they tried to charge us for a clogged drain I called in which happened while I was at work and my wife out of town and new paint when we moved out which was not necessary, only something management wanted done after every tenant moves out.
It seems like they try to stick the tenant with their costs when ever they get a chance. So, I had to spend time and postage writing letters to fight their attempts to stick me with the clogged drain issue and the new paint policy after we moved out. I feel sorry for people who don’t have law office experience and will get taken advantage of.

I have had a terrible experience living in an apartment being run by Power Property Management. Pretty much every problem you can think of. Completely unresponsive, disorganized, rude, etc. One of the main reasons I moved out of my apartment was because of PPM

My elderly father has been living at his apt over 20 years when it changed hands to Power Prop I was a bit concerned. But overall they’ve been good at fixing repairs and great communication via email. Nestor has been great, we’ve worked payment plans when my forgetful dad was late on rent. Otherwise my dad hasnt had any major issues with them.

Jeanette, Danielle and Clemente are a pleasure to work with. They are very friendly and helpful.

I have been renting for a year now and overall it is a good place. The neighbours are calm and management replies quickly when I have had any issues.
Overall pleased.

So far I’ve had a wonderful experience staying at power property and I wouldn’t change my choice for any apartment in the world. From day one the landlord «Sue» was open and welcoming from the jump. She worked in a timely manner to move me into the unit by the date I was asking to move. I love the fact that when or if any problem is going on at your unit Hector the maintenance guy Is prompt to handle all/​any repairs. Overall this has been the best experience a tenant can ask for. I appreciate the support on PPM.
–Nakita Sample

I have lived in a PPM building for a number of years and have to say my overall experience has been great. I love the building, maintenance is always friendly and every issue I’ve had has been resolved in a timely fashion. I work weird hours and they have generally worked to accommodate repairs around my schedule.
I would give a 5 star review except one time there was extensive pipe repairing done throughout the building which rendered my shower ineffective with a huge hole in the wall for about 2 weeks. Fortunately I had a separate bathtub but if not I would have been forced to shower at my gym. I feel it would have been proper for PPM to offer some sort of compensation for the prolonged extreme inconvenience, which they never did, and to be fair, I never asked for any either. It was only in hindsight I realized what should have been done.
Otherwise this has been a really nice company to work with. I feel every time I’ve reached out they have been friendly and helpful and honestly this is my favorite apartment I’ve had since moving to LA (I’ve lived 3 other places).