Courtyard San Jose Cupertino

Über drivers seem to keep confusing this with the Hilton Garden Inn next door.

I stay at this hotel at least once a month and frequently more often. It’s not a 5-​star hotel in the sense that it is a super luxury hotel; however, for what it is, it’s a 4-​star hotel to me. The staff are always efficient and friendly yet professional. The rooms and common areas are clean, and the beds are comfortable. That’s exactly what I’m looking for in a hotel of this kind and this hotel has consistently delivered.
The only thing I would like to see improved is WiFi coverage and bandwidth. Signal is not always strong and it can be very slow to use.

I’ve stayed at this hotel on probably 10 different occasions over the last 10 years or so for a combined 25 – 30 nights. They have the nice and modern new lobby and outdoor area but the rooms themselves are quite old and outdated. The windows and walls are thin so you hear a lot of noise from neighbors, doors shutting down the hall, and the 280 freeway which is really close by. I always bring earplugs when I stay here.
They used to serve free coffee but stopped after they put in a mini Starbucks in the lobby. I guess it’s a way to force the customers to pay for overpriced coffee. They also don’t offer any kind of free breakfast for Elite members unlike most other Marriott branded hotels.
The prices during the week are ridiculously high (up to $ 350−400/night!) because they are really close to Apple and several other Silicon Valley companies. However, you can get great deals (around $ 120/​night) on Friday and Saturday nights which makes the lack of amenities and older rooms a bit more understandable.
The location of the hotel is great if you’re doing any traveling around the South Bay or peninsula. On the weekends you can also drive 280 to SF without hitting too much traffic. I would not recommend staying here during the week if you plan to do tourist activities in the city though since traffic will eat up all your free time. The hotel is also in the same plaza as 99 Ranch and a whole slew of delicious asian food restaurants within easy walking distance.
Overall, if you’re paying the full rate during the week, this place feels like it’s not worth the price. However, on the weekends, the location makes it a total bargain.

Only courtyard that honored my gold status and upgraded me to a full suite before I even checked in. Not sure if other Marriott were just more busy, but definitely felt special because of the pre-​upgrade. When I got into the room, I saw a printed letter addressed to me, wishing me a good stay: a very nice touch. The night stand also had notepad with hand written notes. The room came with two complimentary bottles of water and although this was not the newest courtyard I’ve stayed, all of these personal touches made a difference. Internet was extremely fast. Bathroom vanities were complete. Only thing I wished they offered was room service for breakfast. But no, I could only pick up a to-​go meal at the bistro on the first floor. Other than that, I was very pleased with my stay!

oh boy — where to start?
Bugs and hair in bathroom. ugh.
Avoid.
update: ⁵⁄₄ — manager did respond that they’re looking into this.

Love staying at this Courtyard. Staff is super friendly. Lobby is nice. Rooms are clean and quiet =)
I love that there are fridges in all the rooms. It’s always a very relaxing stay when I come here.
Always looking forward to my next stay at this Cupertino Courtyard.

Marriotts are clean, convenient and comfy! I loved the fluffy bed and spacious room! Convenient location too!
The sad part about this location was on Saturday night we checked in around 5pm and the man in the front was not pleasant. We have a friends and family discount because our sister is a manager for Marriott but we forgot our paper. He made us feel like we were lying but we said we would ask her to send it asap. He went on to tell us about our stay but talked so soft I couldn’t hear anything! He had a sour look on his face and I didn’t feel welcomed at all. I’m not sure what we did wrong. I know everyone has their long hard days but being friendly is part of customer service.
I enjoyed everything else about our staycation but I hope someone talks to him soon before he drives more people away!
Man marred this Marriott.

The hotel itself is nice, loving my room, but no on the food, omg!!! I order sweet Thai chili wings, we waited for a little bit, they came out pretty fast, but on everything I love, I wanted to vomit, as I bit into one and they were raw, my friend asked what was wrong? I asked him to touch it, stone cold on the inside, shocked, raw chicken is the biggest cooking no no in the world, lesson learned and will not order snacks from «THE BISTRO» ever again

If you’re a no frills kind of person, the courtyard is the place for you. Easy peasy. Free internet, parking, the room is pretty much a bed and a desk, very functional and no excess fluff.
The walls are a bit thin and when your neighbors close their doors, you will indeed hear it. The linens are clean, and the bathroom serves its purpose.
Close, or rather connected to the ranch 99 plaza with a plethora of food options.
Easy check in and great service.

i was very pleased with my stay at courtyard by marriott, the room was clean, big and i was able to choose which floor to stay in. it was air conditioned, and housekeeping was attentive. there was cable with hd channels and the best part, the huge, comfortable bed, slept like a rock! overall, it was very comfortable.

DO NOT STAY HERE!!! They have a discounted rate and trick people to buying the rate. If you make a change, they keep your money! SCAM!!! Stay somewhere else!!!

Given that I’ve been platinum for years and most of my stays are at Courtyards I’m kind of disappointed by this location. The biggest bummer is the fact that half the key card readers in the hotel don’t work. I’ve had problems:
–Getting into my room
–Getting into the hotel from outside
–Getting into the gym
This has happened to me over multiple weeks multiple times, so it wasn’t just a bad keycard.
Outside that, the rates in this hotel are insane, not that the surrounding ones aren’t either. There’s no breakfast for elite members either which is another ding against it.
In general the staff is nice and the rooms are well kept. Unfortunately I’ve just stayed at so many better Courtyards that this one is a 2 star for me.

Place away from home.
Dine in until late and rooms are super quite.
I enjoy staying here very nice. This is one of the Courtyards I really appreciate.

This hotel was nice.
I think the room would need to be modernized but the staff was very professional.
Location is very good, the bar bistro is nice too.
Swimming pool is great for kids although it’s not a family hotel.

I recently stayed for two nights, as well as several family members, while in town for a funeral. They were able to offer us a great group rate on very short notice — which was a wonderful gesture and left one more thing we did not need to worry about.
Check-​in went very smoothly, and all employees I encountered were very kind & polite. After our first night, each one of us received a hand-​written note of condolence from the staff. It was very thoughtful & unexpected and made all of us feel very welcome. The fact that staff took the time to write each of us a note was above and beyond regular customer service — I was very impressed! I would recommend this hotel to anyone staying in the area.

Booked for two nights in the middle of the week a month in advance. First night we got bumped from our original reservation to a single bed, even though we had reserved two beds because we had three kids with us. They were completely full.
The room we got had a stopped up bathtub drain, so we called the front desk and their maintenance guy spent about an hour trying to get it to drain without success. At this point I’m thinking «1-​star review».
The next day they moved us to a room that matched our original reservation, and the we checked the bathtub immediately: it worked as promised.
Next morning I talked with the manager, and she comped the first night, which is why I averaged out the rating.
The hotel is conveniently located right next to 280, so you’ve got great access to all of the freeways in the area.
Some tips:
If you want to save some money, don’t buy from the lobby snack area. If you’ve got a rental car, just head over to either CVS or Whole Foods (maps app on your smartphone will find them), but make sure to have a bottle opener because the rooms don’t have them.
The card key system (magnetic tape) is pretty shoddy, so you may have some trouble on the security doors. Just keep at it, and pull the card out with a constant speed. For some reason, my 3yr old could open them without fail.

nice rooms and bbq/​pool area. However, breakfast is not included for Marriott Elites…
Also, also, coffee & tea is not served in the lobby

The staff was amazing. The common areas have been remodeled and are very nice.
The rooms are alittle dated, but nice. I would stay here again!

***This Courtyard Marriott, which is close to Apple headquarters, is a pretty standard Courtyard Marriott; it has all of the usual Courtyard pluses (free Internet, free parking, free business center, 24-​hr fitness center) and the service is good and friendly (like most Marriott brand hotels)***
This Courtyard Marriott in Cupertino is very similar to most Courtyards out there – from the typical Courtyard exterior (3 floor building, Courtyard awning) to the market/​bistro lobby and no frills rooms. There are a lot of good things about the Courtyard brand and you will find several of them here. Parking, internet and business services are all free. The fitness center is 24 hours. Rooms are comfortable and clean.
Like many Courtyards, this one features the new market /​bistro design, which showcases a contemporary lobby that is outfitted with many convenient features. There are a few booths that come outfitted with their own DirecTVs and outlets to charge your phone or laptop. There is also a comfortable seating/​lounge area as well as a bistro that serves quick meals at breakfast and night. There is also a 24-​hr market to pick up a quick snack or drink.
The lobby also featured a few computers for Internet use or printing. The service is free and it is great for printing a boarding pass or a last minute thing you have forgotten. I had to scan something and while the lobby was not outfitted with a scanner, the front desk nicely did it for me.
While the lobby was nice and contemporary like a lot of Courtyards out there, the room was just okay and even a little outdated in parts. The room temperature was fine and the desk, dressers and chair were all fairly new. The bed was comfortable, but the linen was a little out of date compared to other Courtyards; even at nice Courtyards, you sacrifice a little when it comes to bedding; the Marriotts have superior bedding.
The shower was fine, but it too was a little old compared to other Courtyards. This Courtyard sits right next to the 280 so there is a fair amount of freeway noise throughout the day and night; it did not bother me, but I imagine it would bother some.
Room rates are not bad here; this Courtyard is cheaper than the Courtyards closer to San Francisco. But this Courtyard is also quite a drive to San Francisco, so if you are looking to spend time there, I would recommend Courtyard Palo Alto or Courtyard Oyster Point Bay. This Courtyard is located relatively close to some notable Bay Area restaurants though like Manresa, Baume, Chez TJ, and Alexander’s (which is just down the street).
As mentioned, service was good – friendly and helpful.
This Courtyard Marriott delivers on the key Courtyard Marriott standards and offers a more reasonable room rate than other Bay Area Courtyards; you do sacrifice though in terms of freeway noise from the 280 and being located so far from San Francisco.
As mentioned, this Courtyard offers free parking. It is easy finding an open space.

Standard Courtyard; don’t let the remodeled lobby fool you (although very nice lobby), rooms are very old. Expensive for what you get.
Must also note the staff is very nice and helpful. Great location.