The Biltmore Apartments

4900 in May! Just a heads up! That’s for a two bedroom. Apartment complexes: stop fiscally raping people.

They advertise the apartments for 800 $ on Craigslist but when you call they ask for more than 2700 $!! For one bed room. Hey, not everyone is stupid !!!

Rent is lowest Sep-​Dec, so try and sign a lease during one of those times. You’ll reap the advantage throughout your time here.
I’ve stayed at the Biltmore for 2 years in my 1BD/​1BA. My experience :
— great rent for the area & amenities: when I moved in fall 2013, my rent was $ 300 less than average, and I kept that advantage for the whole of the 2 years !
— 5 min from work: I work at Apple, and I loved being a 5 min drive from work (or a 20 min walk/​10 min bike ride). Sure beats the SF to Cupertino 2 hour shuttle bus commute !
— very respectful neighbors & quiet neighborhood — I had no noise complaints in my 2 years here, and most of my neighbors were young professionals or families with one or two young kids. All very respectful of the common areas, no trash or hanging laundry or anything like that, everybody stuck to their assigned parking spaces so parking was never a problem.
–maintenance — the few times I’ve had a problem, a quick call to the office was all that was needed. They sent someone without 24 hours to fix the problem. For emergencies, they also have a 24×7 emergency maintenance number.
— security — EXTREMELY secure neighborhood. Never had a break in or heard about a break in. Felt extremely secure living here, and walking from the car park to the apartment after late nights at work. Neighborhood is patrolled at night by Silicon Valley Security & they have a security hotline to call and report incidents
— my apartment — gas fireplace, gas stove, washer/​dryer included, central AC, tiled kitchen countertop, surrounded by pine trees. I absolutely love my apartment, so spacious & beautiful and luxurious.

I couldn’t be more thankful that I chose to live at The Biltmore. I ended up transferring my lease to another Prometheus property to move in with a roommate, but my time at The Biltmore was the best apartment rental experience I have ever had. Sara, Berina, and Wendy work really hard to make you feel welcome. They get back to you quickly when you have an issue, they treat you like a friend when you visit the leasing office, and they made my move-​out and transfer incredibly easy. The apartments themselves are really nice units — especially the newest addition. They’ve got Nest thermostats (my 1 bedroom’s electric bill was usually $ 30 a month), great appliances, and excellent construction. *begin rant* Anyone who complains about hearing your neighbors in a community living arrangement probably just needs to find a standalone home to move into. I lived in a building full of kids and though I occasionally heard them, it was never loud enough to bother me in any way because it was during the day. I rarely, if ever, heard my neighbors above, below, or beside me. If you do hear your neighbors (anywhere you live) and they bother you, you should do the neighborly thing: go meet them, explain yourself, and then make a polite request. Complaining about it without doing anything more isn’t going to do anything for you. Management definitely sent reminders about being neighborly, and that’s more than most management will do. *end rant* Prometheus’ online portal makes paying your rent and communicating with staff and neighbors really easy. The location in Cupertino is awesome… especially if you work in Cupertino as well. I’ve bragged about how awesome my apartment management is to friends who lease from other companies, and they’re always really jealous. I’ve heard too many poor experiences with a couple of other management companies, but never a bad thing about Prometheus or The Biltmore. As long as I can, I’ll stick to Prometheus. When my new lease ends, I’ll probably try to move back to The Biltmore… the new clubhouse they’re building is gonna be amazing!

I would recommend this apartment to anyone. This is the best one in Cupertino. The property Manager and staff are awesome and very friendly. They really take good care of the tenants.
Murthy Vedula (current resident of the Biltmore Apartments)

Noise issues as others mentioned. overloaded parking lot and overall not a «quaint» experience living here.
(I stayed here only a month as part of corporate housing for Apple… as location is very convenient to work and it’s walking distance to several restaurants, believe it’s the building infrastructure and community living there with kids causing noise traffics. Not sure how office staff can stop your 2^nd floor neighbor from snoring all night or next door 6-​months baby screaming at 3am?)

The amenities are great and very neat, the downside is that if you move to the newer apartments its noisy as hell due to the construction .even on Saturday mornings! extremely annoying. Another thing i noticed is that the noise from upper level is pretty transparent like hearing their door slam transparent, not sure it was my awful upper level tenant or the apartments themselves.

Decent apartments due to location factor but for the hefty price they charge, service and local management team attitude can be very significantly improved. We have heard no resolution on issues raised in last month or two — they just put band aid on problems and don’t fix issues as that costs more. They send emails claiming resolution mis understanding the actual problem completely. Don’t know if all their staff is busy with new apartment constructions or what, but mis treating current residents is not a good and ethical business practice.

Apartments are nice internally but now is an awful time to move to the north side of the complex– 18 month long construction just started (7am –4pm Mon-​Fri, starts slightly later Sat), the apartment shakes all day as the bulldozers slam into concrete and beep all day as they go into reverse. Also, they are always working on something within the complex during the day– hammering, clanking, painting, leaf blowers… not the best place to live if you have a night job, or like to live in a quiet place… lots of kids too. Everytime I’ve gone to the pool to sunbathe and read a book the screaming kids at the playground right next to the pool have scared me off. Nice landscaping and friendly office staff though.

My rating says it all. Don’t feel like wasting my time on writing a review. Good place if you’re stuck in a time capsule and want to live in The ages of Flintstones. The place seriously needs a facelift coz they were built in 1960’s and seem to have stuck in that same era. Everything inside the apartment is in a deteriorating condition. For the same price you could find a newly built apartment with open kitchen and modern amenities.

So here is our horror story. The management company of this poorly managed rental community decided to re-​pave all of their parking lots. They sent out notices of when they would be paving & where you could/​could not park during those times. They also advised tenants that any cars parked in the paving zone would be towed at owners expense. The idiots who planned this project tried to do the entire re-​paving in two days. meaning they displaced half of the large community one day., the other half, the next day. This left dozens & dozens of tenants with nowhere to park. Many had to park in other neighborhoods on the streets. But the best is yet to come. .Apparently, the pavers weren’t able to complete the project in two days (not surprising), and therefore, they needed access to certain areas of the parking lot that the tenants had previously been advised, in writing, were OK to park in. **Then they towed all the cars that were parked in that area**. I found out about this while going to my car to drive to work in the morning. No car there. Went to office. The clueless girl in office had no idea what was going on as usual, and told me that I HAD TO DRIVE TO ANOTHER TOWN AND GET MY CAR BACK FROM THE TOWING COMPANY AT MY EXPENSE!!! She said they would reimburse me afterward, as this was THEIR fault, not mine. It’s a good thing I was able to have someone drive me 15 minutes away to this towing place, where there was a long line of guess what? .Other tenants from The Biltmore who’s cars had also been erroneously towed. Unbelievable. I was there for over 30 minutes. And when I finally got the car & brought the receipt back to the office, the girl tried telling me that they would deduct the amount from next months rent!!! So basically, they towed my car in error. Made me find out on way to work. (which made me about two hours late for a meeting). Made ME go get it out of impound, pay for it out of pocket, and now they want to reimburse me when they feel like it, via the method THEY choose? WTF is all I can say. In addition to that, I agree with other reviewers that the noise level, as a result of totally unsupervised kids in the community, is ridiculous. It’s like a jungle of barn-​raised kids here who have zero respect for their neighbors. The ‘common’ areas should have signs indicating the community rules. Also agree, that to live here you must like silverfish insects because they are everywhere. And lastly, the rental increase is absurd. People obviously mainly live here it seems so they can be in the Cupertino school district to put their brats in school here. However, as far as I’m concerned, The Biltmore takes gross advantage of this by jacking the rent to unreasonable prices… while providing ZERO service, lousy amenities, and substandard housing. San Jose has MUCH nicer apartments for less money.
Update: Rachna… We DID contact you. No response as usual. Not the first time we’ve complained and heard nothing back. Maybe you people should return your phone calls instead of worrying about bad reviews.

These apartments are in a nice neighborhood, close to freeway access and several shopping centers. Trees line the streets, a pond with fountains and domesticated ducks runs through the grounds. There is a pool, Jacuzzi, sauna, weight room and a common room for parties. A nice place for families, couples, and professionals not really a singles sort of scene which is nice for the noise levels. The leasing office has polite folk working there and the maintenance guys are efficient and quick if there are not too many other requests pending. I used to enjoy living here ;)