American Tire Depot – Cypress

Such an amazing experience. I walked in with a nail in my tire and was out of there in 20 minutes. Such friendly and quick service. Will definitely come here again.

My son had a leak in his tire, of course at the worst possible time. I ran it over to this location and was helped by Kevin. Super quick and painless. Did a great job without trying talk me into buying a new tire. Patched it up I was on my way. I’ll be back.

This place is great ! They’re quick, helpful, and made sure I got all the deals they had to offer.
Thanks again Tony for the last minute tire replacement !

Most of the reviews here the old ones are OK but they changed management not to long ago I’ve been going here for my car needs… on June 7^th i went for an oil change and i get in the office the manager does not acknowledge me, he is busy lecturing one of the employees and finally he looks at me. no good morning, no how are you. I am the one that says hi and still no response or reaction i have to ask him i need an oil change then he continues to lecture the other guy so i waited and his response was leave the car and come back in two hours and I tell him i have no way of transportation and i can’t wait 2 hours he said it’s not possible and i told him i don’t see any lines (i can see 3 guys one working on a oil change another at the building aside and the one he is talking to plus him) and he tells me i have a lot of people out to lunch and now is come back in two hours and maybe i can squeeze you in this is 10 am on Tuesday I left to never come back and as leaving i see another guy in the back working in a Toyota truck, no uniform tennis shoes, probably his buddy using the facilities for a side job I called their corporate office and left a message… No response… DO YOURSELF A FAVOR AND GO SOMEWHERE ELSE. read the new reviews.

I miss Phillips Tire and the guys who worked there.
They advertise a $ 19.95 oil change and then charge me $ 45? This will be the last time I come here.
I was the first customer of the day and arrived at 8:05am (they open at 8), they aren’t really ready to go. I recognize the little guy Tony from past visits and he is frantically trying to get things going. Another gentleman comes in from the back in a wife beater (super professional and classy) and gets on the computer for a minute and then goes in the back.
I asked for a tire rotation and they said ok but later came back and said they wouldn’t do it because one tire is worn too much and I need new tires. Not a problem, but then he continues to lecture me about how he MUST tell me that and days if I get a flat later, I’ll come back and complain to them for not telling me about the tire. What?! Ur accusing me of being the type of person to come back and blame u for something that’s not ur fault? Thanks.
Anyway, it’s now 9:15 and they are finally done. Not very fast, not very friendly, not very happy. Goodbye ATD
P. S. When I was about to pull away, I noticed they didn’t reset the oil change alert. Went back in and told Tony. He told the guy in the back and said he would be right over. 13 minutes later he starts walking over (as fast as a snail) and googles how to reset the warning. No customer service. Time to find a new place.

I needed the valve stem replaced on one of my tires. I had gone to another place that wanted me to wait an hour and a half. I left there and came here. It only took 20 mins and they didn’t charge me. Great service.

Good service, Ron gave me a cheap quote. Watched them unmount tires and put them on new wheels. Good work by the mechanics.

I wish I had walked away from this place. I went in for an oil change! Ron is a fast-​talking high-​pressure salesman who did NOT give me a written estimate (didn’t know until afterward that it’s a State requirement). When I asked questions about the repairs he said were urgently needed, he kept saying «just work with me here! We’re doing open heart surgery on your car.» I repeatedly told him that I plan to wait a few months to replace the tires, and he repeatedly tried to sell me tires, in addition to the urgent repairs, because he was «worried.»
There are many other vehicle repair places nearby — avoid this one!
Since I spent many hours at this place, I got to listen to Ron’s complaints about American Tire Depot’s corporate office, that they’re rude, stupid, and barely know how to speak on the phone. He also complained about other customers, and barked orders and reprimands at the workers. Ron isn’t a manager, he’s a bully. And, just to be clear which employee I’m referring to, while he calls himself Ron, the name on the invoice was «V. Kumar.»

I came here thinking I needed to buy a new tire because I had a nail. Ron had his guys look at the tire first to see if they could patch it and sure enough it was fixable. They could have easily said I had to buy a new tire but they were honest. I highly recommend giving them a shot!

Awesome service here after coming here from an emergency gas leak that was really bad. I didn’t realized that they fixed tires for free but after getting my keys back they said it was «no charge». Glad to have such places and nice service around here, was able to get my car back within 3 hours after they patched up one of my tires. Will definitely be coming back if I have any types of car service I need, a plus that it’s near my work place.

This used to be Phillips and they seem to pushing a LOT MORE SERVICES that seem unnecessary. Like struts, shocks and brake fluid. We had just had our brake fluid replaced by our regular mechanic and American claimed we needed another change.
All these 5 star review from Unilocalers with less than 10 reviews are very suspicious.

They do a good job getting your car in and out. However, every time I go they call and tell me something is wrong with my car. Last time there were four things wrong. I wrote them down and went to my mechanic and he said nothing was wrong. They told me two of my fluids were almost gone. My mechanic showed me the fluids were full.
Last week we took my sons car in and they called and said he needed new struts to the tune of $ 1,000! Again, mechanic said not necessary.
If you’re going for an oil change it just tires they are good. Beware of the upsale. Not good!

So after getting a call from the west coast Dist manager for ATC. They told me they would refund $ 70 for my dad’s horrible experience. Gave my name and address. But no check… This company is a ripoff from top down!

I’m a 23 year old female, and the only part of car maintenance that I can say I’m an expert in, is keeping her shiny, and clean. I live on my own, and don’t have anyone who I can refer my mechanical questions to. It was such a relief to be able to take my Acura to Trenton, the store manager at Midas on Cerritos in Cypress. He was honest with the mechanical needs of my vehicle, and more than reasonable with pricing. He worked with me so that I could leave the shop today, with new brake pads for the front and rear, and an oil change without burning a hole in my pockets. Car maintenance is so important, however we often dread dealing with the cost and hassle of keeping our babies on the road. I can honestly say I left headache free, with everything I needed. Trenton is def your guy!

I’m new to the area and got a flat on my tire. I have 20 inch rims so they need a special machine to mount and balance the tire on the rim. Tony helped me out and was absolutely amazing! Very courteous and got my car pulled in right away. In 20 mins, mounted and balanced my tire on the car. Wouldn’t recommend going anywhere else but here!

The service and professionalism exceeded my expectations. I called in to make a same-​day appointment and the service manager Tony was able to help me out. My car was losing pressure in one of the tires, so I figured that there must have been a hole in it. When I arrived I was helped right away and one of the techs checked my tire. He dunked the entire wheel under water and found the culprit. It was an industrial staple. Within 30 minutes they removed and patched my tire. The total cost was $ 0. I couldn’t believe it. Fast, free, and friendly service. They have earned my tire business.

Needed new tires on my Jeep last saturday so I started calling around to see who had tires my size and when it could be done. I called Tony and they had my tires and size (33×12.5×15) INSTOCK at a sale price that was GREAT! They got me in an hour before closing and got the job done quick! Way to go guys, I WILL be back! Thanks to the whole team that hustled to get the job done correctly and quick!

Tony was extremely helpful and explained the details of my tire issues. However, the temperature in the front office was over 100 degrees, which is really bad for the customers as well as for the employees. If wasn’t for Tony’s expertise and excellent service — I would have walked out of this business facility.
To the business owner, district/​regional managers — you have to install an A/​C unit at this business facility. The heat was unbearable when I had my vehicle serviced.

Tony the manager took great care of me and solved a problem that apparently my dealership I bought the car from as well as two other tire companies in the area could not solve.
I have a 2015 Ford Fusion energi that the front right tire kept getting flat and I had to fill up week after week. I brought it to the three places above and all of them said it just looks fine and not to worry about it. Of course I am worried because my car has no spare tire so it was always worried I was going to be stranded somewhere since I drive long distances often.
At first there was no solution and all seemed to be okay but Tony decided to take the tire completely off and remove the axel from the tire. I used the prescribed sealant that came with the car the first time I got a flat and Tony (and company) decided to clean all of the sealant out, clean my sensor and look for the hole. What do you know? There was a pin sized hole and they patched it up and now I can drive long distances worry free.
Thank you so much Tony and crew for going the few extra steps for my piece of mind!
5 stars

Personally I believe if it’s a chain business they generally have better business ethics. I’ll like to believe that’s true hence one of the reasons I would come here over other local shops. I’ve made several (10) calls asking for the best quotes for my Prius. And they’re generally plus or minus 70 points. Shoes are important for my baby so it’s important I come to a place that I can rely on.
Ask for Tony! Customer service is nice as they were able to provide me better insight on the performance or efficiency of the tires. He told me that the advantage tires are worth it since the michelin tires company made these tires. (Not sure if this is true). I’m sure this place is generally priced higher than other shops, but I know another location was able to match other shops. I didn’t ask if they were able to at this location. I would give this place really a 3.5 for that reason as they weren’t able to really provide that experience. Also because they said they would have it done in 1.5 hrs but it took a little over 2 hrs.
It’s a hit or miss in my opinion, I just needed tires for my own safety concerns. p. s you’ll need to do an alignment and it’ll cost more $$ Also please refill the water in the room on a 90+ hot summer day. I’m dying out here since there isn’t a convenience stores nearby.
After driving them I could feel the difference from before and after. Hence I’ve updated my review. Was also glad that Tony explained the alignment info.