Discount Tire Store – Cypress, TX

Really pleasant workers and great customer service!
I came here to get 4 new tires for my rav4 and it was cheaper than getting them at the dealership, plus there’s a warranty (an additional charge).
It took about 45 minutes to get everything done. I arrived around 11:00am and it wasn’t too busy. There were only two other customers that were there before me.
A plus is that they have cold water bottles for customers!

If I could give it zero star, I would. Took my Mini Cooper there to replace all 4 tires. 45 minutes later, I was told that the technician had broken the lug in one of the wheels. Was told to drive my car to an auto shop to get that fixed. They would pay for the cost of repair.
I was not sure if it was safe to drive the car and was not familiar with the area as I had just moved to Cypress. The Manager said there was nothing he could do, I had to take the car to the workshop myself.
At the auto shop, it was found that Discount Tire not only broke the lug but also the hub. Had to leave the car at the workshop as it was not safe to put the car on the road. Was also told by the workshop that this was not the first incident of such nature that they had received from customers of Discount Tire at barker cypress.
What started as a simple job of replacing tires ended up with the car sitting at the auto shop for a day and ruining our wedding anniversary plans for that day.

I shopped around but they had the best price by far. Discount tire was also recommended by a real friends. I ordered tires, they got them in that same afternoon, installed the next day in 45 minutes or so. Service was great. The guy I dealt with was super nice and helpful

Very fast. I didn’t shop around for price of tires but I think they are fair. Houston roads are rough on tires! Free patch and rotation. They worked fast so I could get to my meeting.

Fellas… What’s great group. Never one for hyperbole these are the absolute best group of guys I have met, not just in auto. But, in any industry. Clark… The dude is a tire superman… Keep up the great work. Definitely was worth the extra drive over here… No long wait times… Efficient and thorough… Come here for your tire needs.

I got there before 8:00 am. Thought they opened early so I had to wait. No biggie. As a matter of fact, Alex came out to my car at 8 on the dot and assisted me immediately! I just bought new tires and ran over a screw. The team plugged the hole and I was out in 15 minutes. Fantastic service. I recommend this location.

Just purchased a brand new car about a month ago and already a bad tire. Try avoiding Hwy 290 with all this construction going on at the moment, after visiting multiple tire shops they all said they’ve been seeing the same issue come up a lot more often ever since construction started — nails puncturing tires.
I arrived at Discount Tire on a Monday at around 9:30ish. It wasn’t terribly busy but I think I got there just in time because business was picking up quick. The Store Manager, Jason Curlee, is the one who attended to me from beginning to end. He was very kind, and showed empathy towards my situation.
The damage appeared to be minimal but after having it looked at by the tire service techs, they determined my tire cannot be saved. It sucks big time since my car is less than a month old, but what can I do? Nada.
He offered to have my tire replaced for a reasonable cost. The tire wasn’t completely identical to the one I had before but it was the same brand and same class, just better according to Jason.
I was offered a road hazard protection plan, they call it ‘certificate’, on the new tire but what kinda wowed me is the fact that they extended that to my other tires that came with my car that I did not even get from Discount Tire. That’s awesome!
The whole process took about 45 minutes. Quickest service I’ve ever had at a tire shop. I highly recommend this location and I’ll be sure to come here for any future tire nightmares.

Great service!
I used to go to just about any discount tire but now I only go to this one because of how great the service and quality of work is. They make sure to take care of you. Great management and staff.
Always great service

Discount tire has to be the only place i go for tires. Today i came in because toyota told me my tire is damaged and needed new tire. I didnt wanna buy from toyota because theyre way more expensive, they dont specialize in tire and they dont have guarantees for their tires. When i came in to discount tire, i told them i wanna buy a new tire (thinking since toyota said its damaged it must be famaged). The associate told me hell check to make sure, if its repairable then hell repair it, if its not then theyll be happy to order new tire for me. I came back the next day he told me i didnt have to pay for anything because they repaired it. Wow, that tire was not even from them. I thought that was such good service. Ive been to discount tire many times for tire pressure problem and they were happy to help me without charging me for service. Please bring your business to them because they are the best in tire business.

At the risk of sounding like a overexcited Unilocaler I don’t get impressed much at many business But on that day I visited this location was a first
The customer service was far and beyond exceptional those guys really know their products and trades.
I will be back to see if its consistent and if the customer service was not a fluke meaning I will see if their customer service is consistently outstanding.
2^nd visit continued the excellent customer service thanks D/​T I might get my truck tires here. Maaaaybe
Okay thought id mention this You subscribe to their email service for maintenance reminders but what it really is a lure to badger you about getting or buying something in their store. This after the fact you tell them pleanty of times your not interested in anything on your maintenance visit. Just don’t give in their constant badgering.

I’ve been a customer for about three years, bringing all of our vehicles to this location. Fantastic customer service, friendly, fast and reliable. Sale prices are usually on par with the best pricing around. I’ve never been disappointed!

I have purchased numerous tires for various cars in my family. Normally not busy at all and their recommendations and professionalism are appreciated each visit!!’

Always fast, and very polite. I’m sitting waiting on my car and im the only one here. I’ve been helped with Kevin before and he was extremely helpful. Rodney is also pretty good. I always leaves satisfied with my customer service. How often can you really say that these days?
They have bottled waters– self served. And ALWAYS well stocked. Kevin asked if I wanted a cold water while I wait. Nice touch. It made me feel like they appreciate my business an care for there customers.
I am a repeat customer, and will stay that way.

I too hate to give them such high marks as they are never as busy as the Spring Cypress location. I switched to this location a year ago from the SC location and I will be loyal to this location. Great customer service by this team and fast in and out service on their quoted times.

Kevin Kainer (Senior Assistant Manager) and his staff were so helpful today! He went above and beyond helping me out with my daughters car.
This is what excellent service is all about. Way to go!!!
Definitely a return customer at this location.

I hate to give this place too much recognition, because they tend to be not too busy. They are super friendly, fast and professional. I stopped at the Discount Tire on Spring Cypress, it was so busy. Drove straight here — not a wait.

I can’t say enough good things about this place. Not only is the location convenient, the employees are really nice and quick! I’ve been here multiple times, and each time, service is excellent.
Pros:
— Free tire checks
— Free tire patches (This blew my mind!!!)
— Clean facilities with complimentary refreshments
— Reasonable and competitive prices
— Quick service
— Employees that share my love for Harry Potter! (that’s just a plus)
Cons:
— NONE. They do exactly what is needed and no upselling!
As long as I’m in this area, I will definitely go here for all my tire needs.