CVS Pharmacy

Haha come on… Seriously? Twice I’ve come here (months apart) and both times there was no distilled water in stock, which, some may know, is sometimes necessary for medical reasons. When mentioned to a cashier, they were oblivious and stated that if it’s not on the shelf it’s not in stock. If you need Distilled water and it must be distilled, this is not the place (luckily for me, at least).

What is up with this location? There is never anything in stock. I couldn’t believe that they didn’t have one variety of the item I was looking for (they normally carry 10 different kinds which was confirmed by the signs above the empty pegs). I asked someone for assistance and they said, «yeah, this location is really bad about keeping things in stock». After two more visits I’m done with this location.

Pharmacy on Hillcrest and Campbell is awful. Rude techs and pharmacist. filled script with incorrect medications then got an attitude when I brought it to their attention and ask for the correct medication.

I guess most of their business is from the hotel next door. They have no ATM because somebody drove through the front of the building and stole it. I stopped by to grab 1 item. I was waiting in line with every one else. After waiting about 15 minutes I witnessed a manager/​cashier give a discount to another person in line, but then nobody else… When it was finally my turn I asked for a discount but was denied. I left without purchasing anything.

Four stars because the photo machines still don’t work and no ETA as to when they ever will. Customer Service is much better since Joseph, the day shift supervisor, came back. He always looks sharp and professional!

Worst cvs location. On several occasions they fail. They literally have messed up so many times I regret that I live so close to them. Incompetence. Lack of English speakers. Horrible customer experience.

Very small location which seemed to be understaffed when I went. The line was four people deep at lunch time and moved SO slow that I was barely able to grab lunch and get back to work before I was late. I probably won’t go back to this location just because I can’t risk being late to work and can’t trust that they’ll be staffed well.

This is by far the worst pharmacy I have dealt with. Everyone is confused and disorganized. They don’t listen and have refilled an Rx I no longer take for 4 straight months. They have filled my Rx under my wife’s name and vice versa more than once. Do yourself a favor and go somewhere else. @cvs_Extra #cvs

I’ve been using this CVS to fill my prescriptions since moving to the area about 18 months ago. The one bright point in my review is the people working behind the pharmacy counter because they have always been friendly and polite. That’s where the compliments end though.
Prescriptions promised hours or a day earlier than when I come to pick them up are sometimes not ready. Service in the pharmacy is slow. Even when there is no one ahead of me in line it has taken more than ten minuted to pick up and pay for a prescription. It is incredible how slow the service here can be.
Today this store pulled something on my that had never been done before. When I went in to pick up $ 44 a month refill of my name brand medicine they tried to switch me to a $ 98 a month generic. I don’t know all the ins-​n-​outs regarding name brand vs. generic but I thought the one big advantage to generics was supposed to be cost saving. How in the world they though doubling my monthly cost would benefit me I do not know but that’s what happened to me at this CVS today.
Sept. 2, 2014 Edit/​Update:
I tried to refill another Rx and if I can say nothing else about this pharmacy they are consistent; they consistently screw up my Rx’s. This refill was promised at 10:00am, Sat, 8−30−14. When I went in about 1:00pm, Sat, 8−30−14 it was not ready. I am used to this so I told them I’ll stop by again later. Swung by the pharmacy tonight, Tuesday, 9−02−14, and guess what? If you guessed my prescription was still not ready you are correct. Two, almost two and a half days after it was promised and it was still not ready. I’m seeking out a new pharmacy but I’ll continue to post updates here if I have to deal further with this location.

I like to run into this CVS when I need 1 or 2 items, and do not want the hassle of going to Target. There is plenty of parking, and you can get in and out quickly. They usually have certain items on sale, and with you can get the CVS rewards card for additional savings. They also send emails for 20% off regularly.
The downside is that items can be pricier, but for convenience sake, it is worth it.

Worst cvs ever. They lose my prescription every time, and I’m guaranteed to wait at least 20 min with no one else in line.

CVS seems to care less about customer service. This is the 3^rd CVS store I’ve been to in Dallas that falls short of customer service expectations.
I went here about a month ago to get a passport photo taken. It was a Friday morning, not too early. There was no one in the photo department, but there were 2 people working the cash registers. I stood and waited for about 5 minutes hoping someone would show up or that the cashiers would at least call someone over. They didn’t, so I picked up my own phone and called the store to request that someone come to the photo department. About 5 minutes later, someone showed up. I had my passport photo taken and he told me that it would be a couple of minutes before the photos were ready, so I shopped around the store.
I returned to pick up my photo and when I looked at it, the photo was blurry and out of focus. I told the guy who took it that it looked blurry and his response was, «Well we’ve never had any passport photos rejected». Ok… the photo was blurry, but I took his word for it, after all, they do passport photos all the time. By the way, my hair and makeup were perfect that day. It would have been a great photo if it was in focus.
When I went to apply for my passport, guess what happened?! The photo was deemed unacceptable and out of focus and I had to take a new photo at the place where I applied for my passport. I wasn’t prepared for that and my hair looked like a wild frizzy lion’s mane, I didn’t even have on something that I would have wanted to wear in a photo that would be used for the next 10 years.
I took the out of focus photos back to CVS and they gave me a refund, which is the only reason why they are getting 2 stars rather than 1. They didn’t care that my photos were out of focus, they didn’t apologize for the trouble of having the photos rejected, they didn’t say they would relay the message to the photo department. The man should have listened to me in the first place and retook the photo, but how hard is it to focus a digital camera anyway?
Now it’s all CVS’s fault that my hair takes up half of my passport photo. If only they had done it right on my good hair day…

I love going here., Its a convient store so the prices are high. but its really close. Sometimes I wish it had a better slection, but did I mention it is 24 hours. I finish my runs ealy in the morning and stop here for a water or gatorade. plus there is this clerk Anna she is extra nice.

This CVS is so clean! Its one of the nice one. The pharmacy is the main reason I come here and the pharmacists are so nice!

Instead of going to Walmart, I can now shop here at CVS for all my toiletries and snacks. They have a CVS rewards card so whenever you get emails with coupons, you can have the coupon sent to directly onto your card… no printing anything out or showing the coupon on your phone~just bust out your card and you’re good to go! AND they have a Redbox. woo hoo!

Prices are a little higher but get the cvs shopper card and you get special deals that help even out the universe.
Frequently convenient.

Open ²⁴⁄₇. Got a remington electric barber shaver from here for like 17 $. Pretty useful investment if you shave your head on a regular basis.
Be one with the dome.

This location is clean, usually well staffed and very convenient because it is open 24 hours. CVS always has a good selection of various items that I like to buy, and I really like that their own generic brand is pretty decent whether its some kind of OTC medication or snacks. They also have a nice fragrance selection.