Elliott’s Hardware

What a refreshing change from the big box stores. Elliott’s is a survivor of a dying breed of small mom and pop hardware stores that have succumbed to the big box stores that are all over the place.
I like the «small town» feel and personal touch of Elliott’s. I like the knowledge that I can lean on from experienced professionals who can give advice on projects. I may pay a little more for some things here, but I will take the service every time!

Not to many of these little hardware stores left in Dallas, but this one really has lots of nice door knobs and really fine looking hardware.

I grew up around Elliott’s when it was up on Maple, my mom worked there when she was a teenager, I was pretty stoked that it would be moving closer to our house, which is on Denton right across from us! A stone’s throw indeed, I like the small compact of the store, haven’t had any issues trying to locate what I need, But the only thing that gets me is when you walk in and the strong smell of fertilizer that hits your nose and tends to linger … But hey that’s just me, I am here on vacation, visiting and I had to make a stop here, the 1.00 bins are pretty hit or miss depending on what you need. Overall I can’t say that I have any other issues with this place.

Elliott’s Hardware is amazing. I found this place by accident while driving around looking at homes for sale in the Oak Lawn Heights neighborhood. The store is in an unexpected location at the back of this older Dallas’ neighborhood that has recently seen a good amount of reinvestment and interest it and the Denton Dr. DART Rail station and platform is right behind it. The store itself is in an older, squatty, single story strip center along with a large Mexican restaurant; to the store’s other side is a large space that appeared to have been a supermarket in its past but has since been vacated. Because the neighborhood where the store is located in is transition, appealing to younger professionals, the parking lot filled with old trucks of blue collar working class and families alongside Range Rovers, Mercedes, and BMWs… all parked together, side by side, with the aging, past-​its-​prime strip center as a backdrop is almost metaphoric for what is going on in Dallas at this time: the rebirth of neighborhoods and the prosperity of local businesses like Elliott’s Hardware. Walking in is the checkout counter and a section of cold drinks, candy, and snacks with the lighting, garden, and paint departments all in eyeshot. To the far right wall is what looks like a separate room/​vault that contains any kind of drawer pull and other such hardware imaginable. Getting further into the store there’s a great household supplies aisle. I was able to buy Spic & Span powder cleaner for the first time in about 10 years… I’d just thought it was a product that had been discontinued. I always loved (and had greatly missed) the familiar smell of it and bought two boxes. I was able to find many types of better furniture waxes and polishes from brands like Howard’s and Natchez that I can’t even find in the big box hardware or discount stores; this earned Elliott’s my business for good because I have an unfinished wood dining table and I can’t use any of the more readily available products (i.e. Pledge, Olde English, Endust, Liquid Gold, etc) to clean and polish it. Other purchases: Old school Lysol concentrate in the dark brown bottle with yellow label: check! Natural Lye shower soap: check! A bottle of grape Faygo pop (which I haven’t seen in 22 years) that I found when I went to make my purchases: check! I also picked up a handheld vacuum with those finds, all to the tune of about $ 65. I can’t really tell you what I’d have paid elsewhere because I haven’t found some of these items elsewhere in years, but I think it was a very fair price given the handheld vacuum was $ 37. Shoppers who like the sameness of Lowe’s and Home Depot’s store layouts and products may be turned off by Elliott’s almost «Woolworth-​like» shopping experience with its broad, albeit slightly erratic, merchandise mix and may view the store as having «a whole lot of nothing»… however, if you browse or just ask one of the many friendly sales associates for assistance, you’ll learn that it’s not that Elliott’s has «a whole lot of nothing» but rather «a bit of everything» and that what you can’t find in the store, they will gladly special order. As far as finding what you’re looking for, I’d say you have to have some shopping savvy, otherwise, ask one of the sales associates, they’re wonderful and were all eager to help. I not only like the fact that they had what I needed when I dropped in after discovering this store, but that they also had things I wanted: things that I thought were no longer available. As I walked out of the store taking a drink of my cold grape pop, I felt good that I was supporting my community and by supporting a local small business owner. You should really check Elliott’s Hardware the next time you need a hardware or household item; I feel that my business was much more appreciated there, especially when I think about the countless times I’ve been forced to go though the self-​checkout line at Home Depot because there’s only one cashier ringing up customers and the line is 8 people deep (on a Saturday, of course).

Really had a good selection, made keys, did exactly what I wanted. But I have to say, it just seems small for a hardware store. Perhaps my expectations have been raised by the big boxes, but yeah, seems a little small.

Great place to find anything, I love not having to go to one of the big box home improvement stores. These guys won’t BS you they will find someone who knows what they are talking about and find what you need. I went there looking for a specialty item and they weren’t afraid to send me to another place. They are confident in there product and knowledge to send me elsewhere knowing I’ll come back. They aren’t afraid of researching and told me the next time I came in they’d custom order my product and have it on the shelf after that. I had a good attitude leaving there because of the staff. Thanks Elliotts.

Change happens, but that doesn’t mean it’s always change for the better. Such is the case with the «new» location.
Elliott’s was always a fun shopping experience for me in the past (and I was born with no mechanical DNA), but it’s now just a sad, not-​so-​special hardware store in an even sadder strip center in a still questionable neighborhood.
On a recent visit I was able to find about 60% of what I needed (unlike the Elliott’s of old when I would find not only what I knew I needed but all kinds of things I needed but didn’t know it). A clerk informed me that they have phased out a lot of their former inventory. I had to place a special order on a few things and service was ok but uninspired — gone are the days when clerks would engage with the customers. I guess from now on, I will shop the big box home improvement stores or buy the tough-​to-​find items online. Darn that change.

My first visit since they moved. I was expecting more and bigger. I went for bird seed and found it at the going rate. But they had sent me a coupon which made it a great deal. But seriously, I expected them to have way more variety. Nice people though, quick in and out.

This is a great little store. It had just the part we were looking for and couldn’t find elsewhere. Good service and just so much more personalized and helpful than the big chain stores.

Elliott’s Hardware is a great little hardware store. They once were huge and had everything under the sun. Now they have moved to this new location reduced their inventory from an over whelming great supply of items and friendly staff down. Still to this day, the inventory maybe down, but the friendly, knowledgeable staff can still help you out more than the average.

What a disappointment that Elliot’s Dallas decided to downsize and move out of their old location. Not only have they moved farther into the bario, which may deter some patrons, but the inventory is now seriously limited.
It used to be that you could get anything at Elliot’s. And that was the big draw. Quirky but important (!) stuff was always findable at Elliot’s. They had stuff that you didn’t even know you needed until you saw it at Elliot’s.
Today I went looking for Rubbermaid spatuals. See, that’s exactly the kind of thing you could expect to find at Elliot’s — useful, traditional stuff you can no longer find anywhere else. They didn’t have the spatulas, but that wasn’t the biggest disappointment. That was a long shot anyway (but definitely the kind of thing you’d be surprised to find at Elliot’s.)
It was heartbreaking to see how it’s changed. Elliot’s Dallas now looks like a Dollar Store or Big Lots. The aisles were narrow and cluttered; the merchandise seemed unimportant and disrespected.
The only good thing I can say is that the parking lot is large.
I guess no one in the family wanted to keep up the business and this is their way of phasing out of business. What a shame.

I was a little disappointed coming to Elliott’s Hardware today. I have a Stiletto hammer and for those of you who know what that is, you know when you break your hammer handle, part of you dies with it.
I had heard of my friends sending their hammers off to Stiletto to get their handles replaced. I was determined to replace it myself. On to the website I went and it showed that Elliott’s had replacements. I was in the area (I live in North DFW) and stopped by. I looked in the tools area where the hammers were and there were no handles or Stiletto hammers.
Looked around some more, walked around the store to find a police officer on a store computer in the paint area (weird). Saw some replacement handles for generic hammers, axes, hatchets, etc, but no Stiletto hammer handles.
Finally managed to flag down a store employee who was busy talking to another employee and asked her about it. She took me to the hammers, then to the generic replacement handles then finally said, «I’ll have to ask *so and so* and he’ll know. I’ll take your number and he’ll give you a call tomorrow.»
Last time I went to the Coit location, I was looking for a 8 mm socket bolt that was 80 mm long. Nope. Not here either.
Elliotts, you’ve failed me again. Maybe even for the last time.

Poor selection and poor service. Employees actually seemed to run the other way when we needed help. Yikes.
Lowes and Home Depot are ½ mile away!

I love pretty much everything about Elliott’s. They’ve had everything I need, the staff is knowledgeable, and I can get in and out quickly. Can’t say that about some of the «big box» places.
Elliott’s isn’t just a hardware store, it’s a memory of simpler times… before the big box, before the crazy check-​out lines, and before everyone wore kahki’s and blue or orange shirts. I like to think of it as useful nostalgia… It’s nostalgic, but they also have things that I need at generally reasonable prices.
This is my go-​to place for the things I need as far as hardware is concerned. Definitely a great place.

I’ve been to Elliot’s a few times at both their new and old location. The service has always been very, very good. You will generally receive personal attention fairly quickly when you walk in. With this kind of service, I never need to search for anything!
As for the new location: I’m not sure why they moved to a smaller place. There definitely isn’t as much stuff. In fact, like another had mentioned, it really has become more similar to Ace Hardware now, instead of the Home Depot/Lowe’s that it used to be. Either way, 4 stars for great customer service!

Elliott’s has moved to their new, smaller location on the Denton Drive Cut-​off. As one of their loyal customers, I was very disappointed with my first, and last, experience at the new location. The new store is less than a quarter size of the old location. It is no longer the place to find the «hard to find items» they’re known for.
The three items I went there to purchase had me leaving empty handed. I wound up going to Lowe’s where I found two of the three.
The new store is basically a small town Ace Hardware badged as Elliott’s Hardware. I never thought I would say this, but I won’t be shopping there again.

My Papa worked in a hardware store back before the days of Home Depot and Lowes. Back when service was really personal and everyone knew everyone.
That’s the vibe at Elliot’s, but they still have everything I’m looking for. They have all the kitchen stuff and the regular hardware stuff. The folks who work there will totally tell you how to fix stuff.
This is what hardware stores are supposed to be like! My Papa would have totally worked there.

So I like to pretend that I’m Miss Handy (wo)man around the house, but I’m not exactly Tim Taylor. I own a toolkit and cordless screwdriver but that’s where my handyman’s belt stops.
I can’t believe I’m saying this, but I love Elliott’s. I do. I can spend a few hours in there looking around and not notice «the store is closing» announcement. Don’t get me wrong — I’m not drooling over the power tools or gas-​powered weed-​eaters; but rather at the pretty cabinet knobs and bathroom fixtures.
Elliott’s is super duper cool for another reason: they don’t make me feel STUPID when I ask a question. Whether I ask the greeter about dollies, or the old geezer working aisle 38 about a specific door plate (my examples from today’s visit), they just smile warmly and guide me the right way. Thank you Harold, for being so nice!
Oh, and did I mention they have *everything* under the stars you might need? We’re talkin’ from your next big outdoor grill kitchen down to the most minuscule fastener for your toilet. I even bought Silly Putty and a whoopie cushion there a few weeks ago.
Are you looking for a new doorknob to match the fittings for your bedroom door that was installed 60 years ago? Elliott’s has it. Take my word for it.

Elliot’s is great because it’s a real man’s hardware store, but at the same time, it lures the ladies. Elliot’s has got both sexes appeal.
Maybe because it’s a Dallas mainstay, and everyone’s parents shop there. Whenever I need something fixed, my Dad starts his sentence off with, «Go to Elliot’s and pick up a _​_​_​_​_​_​_​. Oh hell, I’ll go with you. Then we can go eat Mexican food across the street.»
The employees are friendly and always willing to help, and the prices are pretty decent. Also, if you have a grandmother or family member that collects Department 56 Snow Village pieces, and you need to buy them one as a gift, Elliot’s will hook you up. Their selection is good, but it is always best to open the box and check for broken pieces before you buy anything. This is a hardware store, and sometimes those boxes get tossed around when they are stocking. They aren’t expecting sissy, breakable, Christmas Snow Village Houses in with all the manly and tough drill bits and 2 x 4s.
One of Elliot’s few downsides is that they are not open on Sundays. Perhaps that’s why they have good employees — they get a day off on the weekend and are therefore not bitter.

I have lived across the street from Elliott’s Hardware for a year and never ventured in until this week. I am kicking myself for not going sooner.
I needed pine-​sol, a mop, and a trash bin. I walked in and was surprised it is as big as it looks from the outside. I didn’t know where to start and, within a few minutes, a very nice employee came over to help. He not only showed me where my stuff was but he explained the layout of the store and its hours.
The prices for everyday supplies are pretty competitive to Target/​Walgreens/​CVS.
For the rest of the store’s products/​services (and I’m sure what accounts for the bulk of their business), based on the experience, I would definitely hit up Elliot’s Hardware when the situation calls.
PLENTY of parking, easy to get to, and it’s a local business. Good times.