Koffee Day Spa

Awesome experience. The staff was professional and really attentive. I will definitely be back again!

I found a new love! I visited Koffee Day spa for the first time recently and it was amazing. I got the «Just for her» package that includes a facial, foot ritual, and massage. The entire experience was phenomenal. I also purchased on of the mild cleansers. I don’t usually purchase new facial products because my skin is soo sensitive. The cleanser is working great so far. I’m definitely impressed. I can’t wait to go back.

For my first experience getting a facial it was amazing and refreshing!!! My face feels and looks so much better! I’m visiting from out of town but when I come back I’ll definitely make an appt!

I have never been more pleased! This place is awesome… I received a facial from Ty and she is truly the best! I have been to several dermatologist in Dallas and I truly have been wasting my money. this is where I should have been years ago! Everyone was so professional… Ty took the time to find out what my face needed and wasn’t trying to just sell me products. My skin was glowing when the facial was finished and this was my first time! Normally after leaving my dermatologist office the next day my face breaks out. After my facial with Ty yesterday. this morning I have no break outs and my skins looks amazing. OAN: if you choose this spa make sure you park in front of the building, since this was my first visit I wasn’t aware, but since this is my new found jewel I’ll know next time. Thank-​you Koffee Day Spa. see you soon!

Awesome experience girl day spa treatment. Facial foot massage and full body massage great. Everyone was nice and professional. Will be back when I in the Dallas area.

Got a great couple’s massage! The staff were very personable and professional! I’d recommend this place to all my friends and family if you are looking for a relaxing experience!

My fiancé and I recently took a trip to Dallas to relax over a long weekend. While we were there, I got a two hour massage at Koffee, and I am so glad I did. The MT, Kim, was really attentive to some muscular issues I was having, and I was so surprised at how quickly two hours flew by. The environment was very modern and comfortable, and I left feeling very relaxed. The price is definitely right, too! I’ll definitely be making Koffee a stop on future trips to Dallas.

Love, love, love Koffee Day Spa. I have been going to this spa for nearly 10 years. They have moved to a new, inviting location 2 years ago in downtown Dallas. All these years, I continue to get compliments on my skin. I go every month for my facials, but Thai offers so much more. Koffee’s makeup and body products should be in a high-​end department store. I’m addicted to everything. Just thought I would write a review. So many are quick to write something negative but hesitant to write a good review when they’ve had a good experience.

They only get two stars because the massage therapists saved the day. I booked a spa party there during my bachelorette weekend on August 16^th. They required each of my party to pay in advance which I found a little odd considering that no other spa has ever required advance payment for services. I complied because they said they were shutting down the spa to host our party. I asked twice what time we should arrive and was told by someone on the phone that for a 2:30PM appointment that we could arrive around 2:15PM to fill out our paperwork and get started on time. My mother arrived at about 2:10 PM and was met at the door and told to turn around. They wouldn’t even let her inside. Upon my arrival minutes later I met my mother outside almost in tears because of the way she was treated. They rudely stopped her at the door and told her to turn around in the most desolate part of downtown about 20 minutes before a torrential downpour. The only explanation offered was that they were still «cleaning up» and she couldn’t come inside. The customer service issues didn’t stop there. While going over our services for the afternoon the owner and what appeared to be her daughter began arguing with my mother and sister after a miscommunication regarding very similar spa service packages. They are both rude and unprofessional. The only part of that experience was saved by their massage therapists who luckily before the situation became more escalated offered a very simple solution and spent the rest of the afternoon trying to make up for the other two. The younger one continued to be rude the entire time. They also made us wait in between services while they cleaned, had no clear plan for timing and although we had signed up for our services in advance continuously kept asking «who was next and what did we need.» Their way of «making up» was to offer some hand cream for free at the end of the service. There are so many great spas in Dallas. If I hadn’t had 5 other people with me that prepaid, we would have left and called it a day. Worst spa experience ever.

This lofty, urban day spa is a welcome downtown amenity near the Cedars DART light rail stop offering manicures, pedicures, facials, massage, and waxing. Their «celebrity» membership is a great self-​pampering value, auto-​charging for an hour of services each month and discounting prices for any additional services.

Thai and her team of experts were just a pleasure to meet today! I never get a moment to stop and really exhale, today I did. Their product line Sonya Dakar has been my fav for over 15 years! Thai brings a calming effect during her luxurious facials. My massage was fantastic and I feel rejuvenated! I can’t wait to get back in!

I went to this spa a few times and liked it a lot. The last time I went they kinda pissed me off so I didn’t go back. I started going to more commercial message parlors like massage envy and to be honest, I missed Koffee Day Spa. Yeah there are a few kinks but the massage is way better, the environment is urban and unique. They are the best at mani/​pedi but the message is awesome. If you need an adjustment in temp/​music then just ask.
I see some of the complaints and to be honest, they are petty. As consumers, we love to say we don’t like big chains like Walmart, Petco, etc but flock to them and act foolish when small business don’t have all the conveniences. You want New York feel but Texas size chairs – that’s stupid. Overall, if you looking for a urban, tranquil, non commercial environment, this is the best place. I’m booking an appointment today.

I have been a customer about 2 years now and love the service and the intimacy the spa provides. You get one on one treatment every time and it’s hard to go without my monthly facials or massages. I’m a V.I.P. customer, so I look forward to my pampering time at an affordable price. Thai and Meechy are awesome!

This place is great! I went with my sister (we also had the groupon). I thought the pedicure was ok (seat not too comfortable & everything done manually), but that meant that someone looked at my foot and concentrated on the areas that really needed work. Loved the foot mask! The facial, however, was at another level! My skin came out smooth and glowing. The products that she recommended I bought and use to this day, and my skin has never been this few breakouts. I would say she’s a master at knowing skin. My sister & I got completely different skin care products used, and both recommendations were wonderful for our different skins types/​needs.

I was very eager to finally get a chance to go to this day spa, because they specialize in African American and Asian skin. I purchased a Groupon at a great price of $ 59 for $ 220 worth of services; it included a Celebrity Facial w/​ultrasonic and Pedicure. My expectations were very high.
When you enter the location, it is very intimate has an urban «New York» lofty feel to it. I thought the lobby was a little small and needed different type of seating because it was 3 of us crowded on 1 love seat. Also, the flow was kind of confusing because there was no reception desk.
My pedicure was just ok to me. I sat in a cushioned wicker chair and dipped my feet in a tub of warm water. Since I’m very tall I felt kind of cramped between the chair and the foot tub, I felt like my foot was touching her chest. I’m used to the vibrating chair and bubbling water, but the traditional style was very simple not too complicated, my biggest complaint was that the spa music was waaaaay too loud. It was blasting, so I never really got a chance to relax.
Next was my facial, it was nice. I liked how the product felt on my skin and she finished it off with an ultrasonic device which I had never done before. It was a much milder version of a microdermabrasion, but overall it got rid of the dead skin.
Pros: Facial, Urban vibe, customer service
Cons: Lobby seating, loud music in the lobby & mani/​pedi area and very pricey (without a discount).