For a store that sells expensive sports bras I would think the staff would be more knowledgeable about how they are supposed to fit. The staff was helpful about the details of the bra, but knew nothing about how the bra should fit on my body. I went home and googled it after I bought the bra; the next day I exchanged the bra for the next size up(without trying it on, which is my bad) and this one will not work either. I’m hoping that I can go to a different branch and find a more knowledgeable staff that doesn’t make me feel weird for wanting their help with the bra fit.
Gigi P.
Rating des Ortes: 1 Dallas, TX
The guy that half way served me was so rude. I don’t think I have ever been treated so poorly whilst spending over $ 300.00. Will never go there again
Quimby P.
Rating des Ortes: 5 Dallas, TX
I love it here! First, the location is great and totally beats having to trek to the mall. Second, the employees know me by name(ummm, probably an indication of how often I’m in there!!) and are always wonderful. They’re helpful, awesome with returns or product issues, and overall usually quite happy and upbeat. This will continue to be my go to Lulu store as long as I live in Dallas.
John B.
Rating des Ortes: 5 Dallas, TX
The best lulu in town. The staff and management at this particular location are the best. Also, the mens selection appears to be larger.
M D.
Rating des Ortes: 5 Houston, TX
The girls were friendly and helpful. Allison went above and beyond which was much appreciated! They also had a nice sale rack collection too!
Hana M.
Rating des Ortes: 5 Houston, TX
Every time I have come here the customer service has been phenomenal! They have helped me solve a few issues with clothing and also educate me on their items. This is by far my favorite lululemon!
Claire R.
Rating des Ortes: 4 Dallas, TX
I’ve been to this location a few times(3 – 4) I’ve never had a bad experience. Actually, anytime I want to shop at Lululemon I make sure I come to the Knox location. It’s always very well organized, there’s never a mess(unlike the mall locations, wuff!) I’ve came during busy & lonely hours and both were very pleasant experiences. The employees have always greeted me and have been very polite. I was looking for a new yoga mat my last visit and one of the employees was very helpful and brought out a cute yoga mat that was on sale for $ 20 bucks! I honestly have nothing to complain about.
David W.
Rating des Ortes: 1 Highland Park, Dallas, TX
I really wanted to be excited about the opening of this store, But after two tried attempts and visits I’ve decided«no more!» With the prices for the clothing as high as they are, You think the customer service would be raised a few bars. But each and every time I’ve paid a little visit, To this specific location I always regret it. I tried on a jacket and a backpack that I liked a few weeks ago, But to get any help from any of the employees I had to scream out«HEYYO!!» With four employees working inside a small empty store, You would think the service would be better, that’s for sure! So after receiving absolutely zero help from any of the staff, I left completely upset, feeling ignored and all I could do was laugh. Cause they just lost money and it’s a brand new store, They really should pay attention to their customer service more. And on my second attempt to receive these articles, I sent in my partner with my size and specific order. But he soon found out that’s its difficult to get, Anyone to help you unless you throw a fit. He couldn’t get any help so he just searched for the stuff himself, But couldn’t find the correct size and had to basically beg for help. He asked the girls if they could find my size by calling another Lulelemon store, But said«forget it. I’ll do it myself,» when she acted like it was a chore. As one of the top ranked Dukes in Dallas I would definitely have to say, After experiences like that it’s no question for all you to stay away.
Liz S.
Rating des Ortes: 5 Dallas, TX
What a FABULOUS addition to Knox Street. I love Lululemon but having to tackle the Northpark or Galleria crowd to visit. Enter, Knox Street! Lululemon’s latest Dallas location which is nestled on the corner of Cole and Knox, right across from Starbucks. It is decent sized, stocked with everything you could ever want to have a fun and fashionable workout and the staff is super friendly. Be sure to look at the pictures on the walls, they are of the stores ambassadors. Ambassadors are local, sport gurus in different areas like pilates and yoga so you may see your favorite instructor on the wall!