So it’s fast food and McDonalds at that. So let’s say expectations are very, very low. Sometimes though you just want food that’s fast and you know what to expect. Not every meal can be a 5 star dinner with an executive chef. Even with appropriate low expectations, this location takes the cake for subpar service. About a week ago I was exhausted and needed something to eat and there are few fast food restaurants near where I live. So off to McDonalds I went. Ordered a value meal and a single apple pie. Surprise… no pie! Ok, mistakes happen. I’ve worked drive through in a previous life and I get it. Even though it was 10 pm and I was the only car there, so it’s not like they were rushed. Still… mistakes happen. Fast forward to tonight. Again about 10 pm and exhausted and decide to go crazy and get McD’s twice in 1 week. So I try again to order an apple pie with my value meal. Now, maybe this is my fault, because I should have checked the bag before driving off. But after sitting at the window and waiting for 5 minutes(and remember, I was really tired), silly me thought they’d be able to get it straight this time. Turns out I was wrong. Yet again… no pie. Both times(within a week of each other) I paid for them. Neither time they felt it necessary to put it in the actual bag. So I called to talk to the manager. And get hung up on as soon as I ask for the manager. So I called back, the manager actually answered and I told him what happened. He didn’t sound too displeased, just told me «next time we’ll get your order right.» Yeah, if there IS a next time.
Allison L.
Rating des Ortes: 1 Dallas, TX
I know what your thinking…“another 1 star review for McD’s and you don’t even eat there?!? What gives?” Well I have to say this is an «informative» review! Getting right down to it. I was out running by a few client sites today when I stopped and picked up lunch at Riverside(that’s right, be jealous). So, a coworker calls and asks if I would pick up lunch for her. Being a team player I said no problem. She then told me she wanted Satan… I mean McDonalds. I sighed, but agreed. She told me what she wanted and off I went. Oh and to get some ketchup and Sweet and Sour sauce. Mkay. I pulled up to the drive thru and ordered after they tried to sell me their new Angus Burger.(Sidenote: Why do they do that in the first place? I mean, if that is what I wanted, I would have ordered it.) «May I please have #12 with a Sprite.» «Would you l like to add on an apple pie for $.50?» «Um, no.» «$ 7.01, please pull up to the first window.» So I pay. Drive to window #2. Man opens the window hands me the drink and the bag of food. I asked for a S&S Sauce packet. The guy responded. «We charge for that now.» «Ha, that’s hilarious. Just one please.» «No really, they are $.28» «What? You’re kidding right?» «No ma’am, if you want one you’ll have to pull back around the drive thru.» (Totally dumbfounded I say) «Do you charge for ketchup too?» Then drive off. I laugh the entire way back to work like a crazy woman…“What do you mean your charging for condiments? ««Is it laced with heroin?» «Are there diamonds inside these packets?» «Is charging for this even legal?» I mean it wasn’t even my order and I’m mad as hell. They’ve managed to piss me off again. Congrats McSatan. You officially suck more than ever. Take your Sweet and Sour Sauce and shove it where the sun don’t shine. *spits on ground*