Old Navy

I have had really poor Customer Service at this location twice. Management is disrespectful and the lines are always long. I called the Corporate office about my experiences here. If I ever shop at Old Navy again it will be online or at the Galleria location.

Love all the sales special. From baby, kids to adult everything is on sale. One thing I dislike is some of their pricing is misleading, like having a sign saying shirts are $ 4 bucks, but when I checked out its on selected shirts. And I know it’s crowed and packed but somebody should keep an eye on their dressing rooms it was a disaster. The curtain idea for dressing room is cool, but you feel at any moment somebody could just open it lol.

OBSESSED with this Old Navy! The location is SO nice and they have such a wide selection of everything! I came here to look for a maternity dress and found one that I did not have to break the bank for! Ride on up the escalator and the HUGE kids section awaits you. There is so much variety at this location. I must say I was a very satisfied customer, I will be back to this location.

Sometimes a girl needs cute t-​shirts! This store has 2 levels and an escalator. It is really mixed-​up though. The clothing is supposed to be organized from small sizes to larger ones, but at this location they are all jumbled together. You always have to double-​check that the size on the hanger matches the size on the actual article of clothing, because those get mixed-​up too. This makes it hard to «run in and out» in a hurry.
The lines are long and doesn’t seem to be staffed accordingly. This store just takes forever. Shop the Galleria location instead.
Also — be careful in parking lot. During a rainstorm the paint on the parking spaces gets really stick. I slipped and fell and thought I broke my toe.

Old Navy has long been one of my go-​to stores for casual clothes and I was so happy to find this location. Not only is it in the middle of a vibrant shopping center, this Old Navy is pretty decent sized with a good selection to boot. Most Old Navy stores these days are downsizing in terms of store space but this location is very spread out. There is usually a ton of clearance with some good finds on occasion. Downstairs is the women’s clothing and upstairs is men’s and children’s clothing.
I usually visit during the summer on weekdays when I am able to shop without distractions. Well, I made the mistake of going on a Saturday. Never again. I waited in line 20 minutes because I had a shirt that I just had to return and there were some cute items on sale that I know I wouldn’t find if I went to another store or came back another day. The cashiers seemed incompetent and one customer’s transaction took about 15 minutes! So if you’re thinking about coming to this store on a Saturday, just don’t do it. Come during the week and you’ll be glad you took my advice.

This location has two stories and a wide selection. The architecture is newer, and there is plenty of parking on the second level.
Everyone has seemed friendly. This is a good go to store if you need a last minute top or sweater.

I really like this Old Navy. They have a very big selection and the store is very clean and organized. All of the staff I came across were very friendly. There is a lot of parking so it is very convenient!

This is a large Old Navy, located in the Shops of Park Lane. I stopped by on Black Friday morning with my mom and my sister. They had some great deals, but really, Old Navy always does.
Parking is easy and convenient with parking spaces along the streets in front of the store, and then multiple parking garages. Employees are friendly and helpful. I will defineitly be back soon!

I had the most wonderful experience at this old navy. The employees I worked with were absolutely amazing. I couldn’t find my size in the jeans I was exchanging and they all went out onto the floor with me to look. Some even went into the back to check for me. Lucky me they found me similar styles in the same brand. They were also greatly accommodating when I found out my mom accidentally took my receipt. Best experience ever at such a great store.

This is such a beautiful store! The inside is way bigger than I expected. The store is so well lit and organized so that everything looks clean and easy to find. They have a great selection of clothing and so many sales. I love buying sweaters and scarves from here. They’re always so soft and decently priced. I didn’t really interact with the staff much but the woman who checked us out was very friendly. I’ll definitely continue to frequent this store!

This store is huge! Very deserving for the Dallas store. It doesn’t compare to the titantic Downtown Chicago store.
The men’s section is lacking. Women have the privilege of a whole floor of clothes. The mens, boys and girls are located upstairs.

While I do like the selection of this Old Navy and it generally seems a lot more organized than other Old Navy locations, the staff needs some professionalism lessons. A lot of them just stand around talking and gossiping, and a couple times the things they were talking about made me do a double take. Not everyone needs to hear about drama, especially when you’re supposed to be helping customers.

Yes it’s large, but why did they move ALL the women’s stuff downstairs and all the men’s stuff upstairs. Not to mention you have to dodge all the racks and tables to get the the escalators in the rear of the store just to get upstairs to the men’s stuff. It’s too much like work to shop for men’s stuff.

This is my go-​to spot when I need a new pair of jeans or a couple cute tops. (I wear scrubs every day at work, which is BORING, and means I don’t shop for new clothes very often, simply because I don’t have many occasions to wear them…)
Park Lane is surprisingly easy to get in and out of, and parking near the top level Old Navy entrance is easy and convenient.
Sometimes these stores can get cluttered, unorganized, and the sales people are not very pleasant, but this location is definitely the exception to that rule! The clothes are always neatly displayed, no piles laying about, and the associates are always friendly and helpful.
Old Navy is a great place to shop for cute and AFFORDABLE stuff. I am a girly girl, but I just don’t understand paying $ 200 for jeans, and my salary doesn’t leave much room for $ 100 cute tops. Old Navy is great for trendy things and classic basics at a great price. And the clearance racks are the place to start! Today I got a super cute shift dress for $ 5! Seriously!
The kids clothes are really cute too. I always see things I want to grab for my friends’ kids!

I’d have to say I prefer the stand alone type Old navy stores better then inside the mall. The parking can be a pain at times at this location but remember everyone is also here looking for a sale. I somehow ventured in on that $ 1 flip flop day and didn’t see anyone with flip flops in their hand. I’m guessing they were all sold out who knows. I was simply browsing the summer collection of jorts and tanks. I must say if you love color you came to the right place.
The store has been revamped and the ladies somehow win again! They get the entire downstairs. Damn, maybe that is best for us all we are separated while shopping and trying to capitalize on all these deals.

sale! sale! sale! how can you go wrong? i’m not really a big old navy clothes fan… but my girl loves it! oh boy did she have a blast here saturday lol!!! she got quite a few clothes & didn’t break the bank… thanks old navy!

Great selection! This is one of the larger locations since it’s two story. They also recently changed the layout so that the women have the entire first floor to themselves (men, boys, girls, and baby are upstairs).
One of my favorite features of Old Navy are the quick change rooms with the round curtains you can close around you. I have never had to wait for one of them, which is great when there’s a line in the fitting rooms.
Bottom Line: Affordable products, good parking, helpful service.

This is probably one of the LARGEST Old Navy stores I have seen. Who knew that this place could take up 2 floors!!! When did Old Navy start selling jewelry? I will say this location sells very random items, but all of it is at a decent price. I like the workout selection here as they are always on sale.

Love the location of this store! This whole shopping center is so convenient when you don’t want to go to the mall.
Typical old navy but I feel like they are carrying more kids clothes than anything else now. The women’s section isn’t as big as it used to be. And they sell lots of candy. Weird.
Usually, they will give you a survey to take online with your receipt for money off your next purchase. Gotta love that!

I have been anxiously waiting for this new location to open up across from NorthPark Mall. Now I no longer have to trek to Mesquite for cheap and casual clothes. This store must be a flagship store because it is HUMONGOUS. The first floor has men and womens and upstairs has babies, toddlers and kids clothing with an entire section of Hello Kitty.
They have fitting rooms both upstairs and downstairs plus they have these cool quick changing rooms throughout the store where it allows one person per room. You just pull the curtain around and hook it on a hook. Pretty cool. Upstairs in the kids area they have an XBOX 360 with Kinect hooked up for the kids to try out. It was up and working while we were there. You can enter the store from both upstairs and downstairs. I believe the only place you can pay is downstairs next to one of the exits where you will find a bunch of cheap toys by the register.
The store was super clean and well-​stocked, tons of employees to help you out. I went on Black Friday and it did not even seem crowded.