Popeyes

The location is back open, but there are dead flies in the windowsills, the tables are dirty with chicken crumbs all over and the floor is filthy. I don’t even want to know what’s happening in the kitchen. The cash register operator was either very high or special needs. Chicken Express is only a quarter mile away and far better.

This location is back open and is newly remodeled. This has to be the worst Popeyes I’ve ever been to. The service isn’t that great but the food quality is horrible. My food is never hot and they always give me cold fries. I will not be going back to this location.

Pass this one up. Sorry, I really crave Popeyes. But service and cleanliness here need attention.

The people at this Popeyes are too dumb to breathe, even after the new opening. Just sat in the drive thru with two others for twenty minutes. They are out of spicy and couldn’t get anyone to the mic to say it in English. Go inside and they fare freaking all just sitting in the dining room. I’m furious

The Popeyes at this location sucks! I’ve ordered chicken from them a few times now. And each and every time, the chicken was hard and dried-​out like jerky. I don’t know if they’re serving old chicken or what. But I’m done wasting my hard-​earned money at this particular location.

I’m going to give 2 rate stars, because when I went to drive-​thru today as of 04/​02/​2016 at 1:40 PM Saturday, who works at the drive-​thru; not very seemed nice. She works fast, get the order right, but she gave me her attitude. Is this the way Popeye’s treating a customer? It’s my first time too to go to Popeye’s.

I visited popeyes today for lunch and to my surprise there was a cucaracha walking on the sign that read «19.99 for a 9 piece»
Tottally gross!!!

Sloooow service, upcharged our combos for no apparent reason. Dinner was interesting with our homeless companion and roaches in various sizes. Biscuits are good.

Thanks Popeyes for making me wait 10 minutes for my food via drive thru. Got home n my food looks like u tossed everything in there with no care AND u forgot the coleslaw I paid for… Not worth driving all the way back there.

Slow service. Four cars ahead of me were pulled forward to keep up their service speed. Food was terrible. Dry chicken strips, soggy fries and soggy biscuit.

This place is a disaster. There is always always always a homeless man sitting in there that always just stares at you and smiles. I was hoping today he would not be there but low and behold he was sitting there sleeping! My family and I literally just walked in and walked right back out because of him. It is very unappealing and unappetizing to have a very foul smelling homeless man sitting across from you eating a meal. What kind of restaurant is this that let’s homeless people just come in with all their baggage and just sleep at the table? He is there everyday and the managers and employees don’t do jack. I just don’t understand it. I will never be returning to this establishment. I am a big fan of popeyes chicken but this is just so damn terrible.

I am not a fan of this place. First, the store never seems clean and that just does not work in my mind when I am eating. Second, if you want to order something other than their «pre-​designated» meals, you are in trouble and the ala cart prices are going to have you leaving with a 10 dollar fried chicken meal that does not even fill you up. Simply put, this just is not one of my favorite fried chicken places.

Getting a box of Popeye’s chicken is Ike digging into a box of chocolates– Sin in every bite, and a heart attack in waiting. You never know what you’re going to get, except *I* know that I’ll be getting hot, delicious, and juicy fried chicken! Breaded chicken, savory golden biscuits, and Cajun gravy over mashed taters… What gets better than that? Nom nom nom~ I think Popeye’s makes the best fried chicken, even compared to the classier Southern kitchens around here. Yes, it’s greasy, but gosh dang it, it’s yummy. Stay away if you’re minding your diet– Popeye’s is a fried chicken place after all!
The chicken is moist, and there is just the right amount of fry on the outside. I don’t know what it is, but I love their seasoning! (can’t tell the difference between spicy and non-​spicy though…) And you can’t order chicken here without getting the mashed potatoes AND biscuits. The potatoes are blended smooth and come with addicting Cajun gravy, and the biscuits– oh, the biscuits! Don’t underestimate their small size and lack of crumbling; there’s the good ol’ combo of salt and butter with every melt-​in-​your-​mouth bite. I also tried the jambalaya side, and that was great as well. It had bits of chicken and tasted great the next day :)
Not sure if it was a fluke, but I had one piece of chicken that was leaking oil. Yes, *leaking* @.@ I tried the paper towel technique and was left with an oil-​soaked sheet. Then I tore off some of the fried skin and used a bajillion napkins trying to clear out the mysterious source of oil. So weird… But it still tasted delicious: P So just be wary of oily chicken!
I went to this location around 5:30pm. The atmosphere was, well, what you expect from a fast food fried chicken place, but with a severe lack of customers dining in. Aside from the seven or so workers crammed together behind the counter, the place was empty. The drive-​thru seemed to be the go-​to route for this location. The workers are friendly! Although the workers joked around with another in Spanish, I had no problem ordering since the worker who took my order knew English. Also, there was a wall of piled up fried chicken ready behind the counter, and I can’t imagine where all that chicken was going. Maybe they get busier later in the evening. Even though it might have looked like the chicken was sitting out, the ones I ate were piping hot and yummy even after riding in the car for a bit ^^b
My only complaint (other than the oil leak) is that although I specified «dark» meat, I got a chicken breast in my order. Maybe the worker was trying to be nice and gave me the more esteemed parts of the chicken, but this girl likes her meat moist– drumsticks and thighs are the way to go! So if you do like chicken breasts, you might get lucky ordering all dark. :D
This location isn’t too shabby for ordering to-​go~ Try the fried chicken (duhh!) and the mashed potatoes and biscuits as well! There are occasional Popeye’s coupons in the weekly circulars, so nab those before you walk in :)

Tonight’s visit was very upsetting. I pulled up to the restaurant about six minutes before the dining room closed and some fat guy locked the door in my face. Then when I ordered my food and finally got it from the drive-​through window I did something silly and did not check my order. Now the french fries were old and there was no sauce in the bag and note eating utensils. Tonight was the last night that I will ever visit Popeyes at that location. The staff seem to be in more of a hurry to clean up then to really take the time to serve you correctly. This is a perfect example of poor management and rudeness!

Terrible experience with manager Roberta who initially refused to correct my order. However, once I advised I would be calling Popeyes corporate office, Roberta corrected my order. Also, the other subordinate employees who were present based on facial expressions and their eagerness to correct my issue reaffirmed that their Manager, Roberta, must treat customers like this on a regular basis. I am still making a formal complaint with Popeyes corporate. Props go to Christina who was eager to correct my order.:)

This is by far the worst Popeyes ever. You never know if you will get fresh food or food that has been sitting out. One day, I purchased the Wednesday special with red beans and rice. The chicken tenders seemed as though they were freshly cooked but the red beans and rice had soured from sitting out. I happened to turn over the container and an employee had written 5:40 PM. I assumed that was the time they prepared the container. I purchased my food at 7:15 PM. That would be over an hour that the red beans and rice had been sitting out. This location needs to be shut down or completely revamped.

Watch planes take off from Love Field at this location. It’s right across the street from the runway.
I love Popeye’s! So when I’m about, I like to know where the nearest one is. The food is always good, so it comes down to the quirks of the individual locations when making a rating.
At this location, they could really stand to fix the air conditioning. You know how you go to some restaurants and it’s not hot inside, but it’s also not very cool? The humidity is a bit on the high side, like the air conditioning is struggling to keep up. That is going on here. Now I don’t sweat, but it’s not far from that. This goes a LONG way toward determining whether or not you feel like sitting in here for forty-​five minutes eating your hot chicken with jalapenos!
The people behind the counter are generally very friendly at this location, so I enjoy coming here for that reason. They also get your order out pretty fast, typically within a minute or two.
A lot of these Popeye’s locations have opted for keeping salt and pepper and napkins behind the counter rather than in an accessible location by the fountain drink machine. I guess people either use these items in excess, or perhaps they make a mess leaving them lying about, or maybe they even steal them en masse. Whatever the reason, I hate having to always go back to the counter to ask for salt and pepper and more than the measly two napkins they give me by default. They really should ask if I want these items. This is greasy fried chicken! I need at least TEN (10) napkins!
I like to enjoy my meal slowly and use the cell phone while I’m eating, so I have to eat a few bites then clean up. I use one napkin as long as I can before it gets all ratty and torn up and greasy. Then I roll it in a ball and drop it in the reject pile and move to the next one. I use the tried and true thumb, forefinger and middle finger grip on each hand that I learned from my Dad as a kid. That keeps your ring fingers and pinkies clean and free for use on things like the spork for eating your mashed potatoes without greasing it all up. It also makes those quick intra-​meal cleanups less destructive on your precious stock of napkins since you’re only cleaning three appendages on each hand.
Now to the chow… I usually order the three-​piece meal, all dark, all spicy, with mashed potatoes and gravy and one or two jalapenos. The Cajun gravy alone is one of the main reasons I come to Popeye’s. That really sets them apart from every other fried chicken joint. If I have to choose between Church’s and Popeye’s, Popeye’s ALWAYS wins out because of the gravy. For a drink, I always get the 75% Dr. Pepper/​25% Fanta Strawberry mix. That is critical. I have come to associate that flavor combo with eating at Popeye’s. It’s just RIGHT for some reason! If I’m using a Popeye’s drive-​thru, which I do from time to time, I even specify this blend to the person taking my order. They usually get it right. The percentages aren’t that critical really.
The assortment of chicken parts is variable. I like to have at least one leg. Then you might also have a back and a thigh or some other combination. It’s all good. If I get all three pieces as non-​leg, that can get a bit filling, but I don’t complain. Sometimes I get two legs, which I feel is starting to encroach on the too little side of things. One leg and two non-​leg components always feels about right for the 3-​piece meal. I even recall a time when legs were all they had ready at one location. I felt a bit shorted with three legs. They should have given me a fourth just because of the lack of variety, but oh well. It was a memorable event nonetheless.
I sprinkle a bit of salt across the chicken and spuds, and some pepper on the spuds. I like to bite the end off the jalapeño and squeeze the juice all over the three pieces of chicken to get things started. Then I like to tear the skin off of the bigger pieces and eat that separately. It’s SO good!!!
At the end of it all, I clean up my hands the best I can with my remaining napkins, but you never can get 100% with food this greasy, so you get to that 90% mark which allows you to shove your phone in your pocket and pick stuff up without greasing it out, but you still have that feeling of embedded grease in the pores of your skin, so after I dump my tray contents and refill my drink one last time, I hit the restroom and soap up the hands and dry them. Then everything feels great. I grab the handle of the restroom door in a manner that allows for the least amount of physical contact. Don’t you wish these places all had paper towels as well as the air dryer? And if that thing is underpowered, as is frequently the case, you wind up patting your hands on your pants to get a head start on the drying.
I say goodbye to the happy crew and depart, satisfied again with another great greasy fried chicken outing. I have to do this at least once per month to stay sane.

This is a standard Popeyes chicken fast food joint. Service was fairly quick, and the daily special was surprisingly cheap… but really greasy. Thankfully they give you some bread to settle your stomach. Plus I probably wouldn’t walk to this place after dark. It’s in a shady neighborhood with an all night liquor store right next store.

Where do I start? The service at the registrar was terrible. Every time we asked for something the cashier said «huh?» Either she couldn’t hear or she doesn’t know the menu.
Our food took 14 minutes to come out which I still don’t understand. But the biggest problem was, they didn’t have biscuits and neglected to tell us as we ordered our food. When we asked where the biscuit was they told us that they were out. This is a terrible place.

Good chicken!
Good, friendly service!