Public Service Plumbers

We had a leak from a pipe under our pier and beam house. We learned about it because our water bill went up $ 30 in one month and after calling the water dept. to check they said there was a leak of a gallon every 8 minutes on our property. We could hear water flowing only after we opened up the crawl space and stuck our head down into the space. We called several companies on a Friday that were recommended but Public Service Plumbers agreed to send someone out that day and early enough so they would have time to fix any problem before the end of the day. Took about 2 ½ hours for 2 guys for $ 500. Josh was the plumber and both men were polite, clean, took pictures of the problem, and guaranteed their work.

Boyd came out, worked professionally through my tankless heater issue and fixed the problem. Went on lunch while glue had to dry, not to bill me time to wait around. Very happy with his work.

Troy came out and cleaned out our drain line, provided helpful advice and recommendations. Very friendly and professional.

Very overpriced took too many guys to do one thing, unprofessional and rude. Don’t recommend using guys.

i called Public Service Plumbers for an emergency hot water heater replacement. They were able to get someone out right away, assess the situation, stop the leaking and had a new system installed by that evening. the guys they sent over were very nice. my wife was comfortable being home alone with them. they cleaned up their mess when they left. It is nice to know there is someone to call when i am out of town and need some plumbing repairs done! i called 2 other companies after the the job was done to check the price. they were right in line with one and cheaper than the other. i looked up the hot water tank they installed and it is a very high quality unit.

Update ⁴⁄₁₆ received a call from the office manager. Receptionist was new and training will be addressed. Manager told same thing a second plumber did, that draining and flushing the heater that old (10 years) may actually cause more problems and may worth the cost involved. Plumber will be coached. Manager credit us the cost of the visit. Thank you Aline.
They lost a customer today. Called to have a plumber come out because the water heater was making clunking/​knocking sounds. Based on what i read on websites the heater needed to be flushed and drained. Told the receptionist who set up the appointment that it probably needed to be flushed. (heater still heated the water well, able to long hot showers etc… just made knocking noises). When the plumber got here, he said that heaters don’t need to be flushed drained anymore, he checked to make sure water heater still worked (i already knew it did) and looked at one other issue we had and charged us $ 98 for the 30 min visit. If i had been told up front that they don’t drain/​flush water heaters anymore, i would not have had them come out (by the way, the manual for my Whirlpool water heater says it IS supposed to be drained/​flushed every 6 months). I don’t appreciate being lied to and i don’t appreciate having to spend the time and money to hire someone else to do what this guy should have done.

They came out to install a drain for my bathroom sink. It took 45 minutes and cost me $ 185 ($ 45 in parts). What I didn’t like is how they nickle and dime their customers.
$ 2.00 for putty, $ 3.00 for a washer, and $ 3.50 for a towel. Are you serious you charged for a towel to clean up after your mess???

Overpriced. This plumber spent a little over 45 mins and charged me 150.00 for labor. Parts were 44.00. A minor leak; minor effort; too much money.

I needed a plumber for a small fix and this was the only company I called that would tell me what the rates were on the phone. The others all said, «It depends on the job.» I didn’t want an estimate, I wanted a fix. They were able to send someone out that day who arrived on time and completed the job promptly. I did need an estimate for another issue and the service department head came out the next morning exactly as scheduled. I definitely highly recommend this company.

I have a rental house in dallas and this company has always been my first call when I need plumbing. They have reasonable prices and do good work. They coordinate the work with my tennant which saves me a lot of time as a middle man. I highly reccomend them.

I had a nightmare of an experience with another company. Public Service Plumbers came and cleaned up the mess. They did a great job. I was super impressed with Public Service Plumber’s attention to detail. For example, when remounting the toilet they installed toilet shims, sawed the shims to size, and then secured the shims with clear caulking. They did a huge job on my home and I fully intend on using this company moving forwards.

We actually just finished with the plumbers and they did a fantastic job. They worked so hard and you could really tell the difference in the professionalism and the integrity of the workers and this company. We could not be more thrilled with the work that they did, the knowledge they shared, and the compassion they showed us. We are so relieved to be done with that problem and for them to have fixed it properly and right!

I’m very happy with their service and the folks at this company. When we needed help pronto at the house, they made it all better and they made sure it was done right. I feel confident they did an excellent job. The office staff is understanding, helpful and they call back when they say they will (how refreshing). Prices are as usual, the going rate no more no less.