Torres Auto Upholstery

The owner of this service is Javier Torres. While Javier’s intentions are good, he lacks the required expertise to deliver the service you expect. Additionally, he struggles with his commitment on time. For example, it took him 3 months to complete a convertible top installation (fortunately, I have an extra vehicle I use daily so I am not dependent on this car that needs service). During these few months, he managed to burn the control switch and broke several wires, for which I was asked to pay. Since I am a supporter of local businesses and would always want them to be successful, I did not object to paying the $ 154.00 extra for the parts that he broke during installation. Here’s the piece that is really disturbing. The convertible switch does not work and Javier has failed to make his many appointments scheduled to service. Each time, a different excuse, and at times, no show.
I am still waiting for this guy to make good on what he has been paid for, so my rating is a 2. Hope I will not need to downgrade this guy to a 1.
I will be posting progress and thought to share this with all those out there who, like me, has searched the google engine for listing and by chance, have come across this business listing. By the way, his costs are comparable to other shops’.
JS in San Francisco, 8÷18÷2012
After waiting for about a week, I finally got ahold of Javier. He claimed that the top not working was possibly a fuse. He worked on it for 2 hours and figured out it was the relay that failed. Another 2 weeks went by, and not a word from him on when he would get thsi repaired. I have no choice but to downgrade this to a 1.
JS in San Francisco, 9÷14÷2012

Charged double the original estimate and not a single word from him until i went to pick up the car. Delays in getting it serviced and parts. Not a good experience here.