Planet Fitness – Danbury

This gym will not work with you if you have any issues. I had been a member since it opened but rarely went because although it’s not too crowded during weekdays, if you’re planning on going at night or weekend, it’s extremely crowded and packed and very difficult to find available equipment. They also don’t offer any classes or amenities. When my membership renewed and they charged me a renewal fee, deducted directly from
My checking account and without any notification, I immediately went there in the same month as the renewal and asked if they would work with me and cancel my membership and reverse the renewal fee as I hadn’t even used the facility in months and they were still getting my monthly membership fee. The manager flat out refused and said «we never reverse fees». Just not a place that cares about the customer. Many better gyms in the area. Just be aware.

It’s be so easy to shit on this place, but I’m a member for a reason. And that reason is I’m a cheap son of a bitch.
It’s like 15 dollars a month. That’s seriously the selling point of this place. If you care about client-​business trust, privacy, a sense of community or even diversity of equipment or need a lot of weight this place just isn’t for you.
This is the sort of place that mandates you surrender a photo of yourself to their files. What do they do with it? It remains a mystery. I have my theories, none are appropriate for help.
To be fair the staff has been nice, the gym has been clean and organized and the price is right.
Being a naturally buff hunk I’m fortunate in that I don’t need to work that hard to have my hard body. However, if you aren’t as genetically gifted as I am the lack of basic equipment such as preacher curl set up or even free bench press (you can bench press on Smith machine, still not the same) might be a problem.
All in all if you aren’t expecting much and just want a basic, sometimes crowded gym at a low rate this place is perfectly fine.
Oh and make sure to doll yourself up before your photo gets taken. Best to leave a good first impression for our corporate overlords.

Beware of the fees! If you cancel you need to do so 7 days in advance of the annual fee or you will be charged! This cancellation has to occur in person or you have to write a letter and they have to RECEIVE it not a postmark. I escalated to the regional mgr. and «missed» the cancellation date by one day and they refused to credit me. Please keep in mind these are independent so the bad business practices that I experienced may vary on a club by club basis. Why would anybody go here anyway now that the edge is down the road! Just a matter of time before they go belly up

Just joined here but so far so good. I was looking for a gym to do some cardio and occasional weights. This gym is for the average gym goer, and it suits just fine. It’s clean and when I’ve gone there have been plenty of machines. They give you a chart with the busy times of day so you can see when it’s likely to be crowded. Early evenings is the most crowded as it is in any gym. There is plenty of space to stretch and work out. I haven’t used the locker room much, but many people come dressed to work out so just hang their coats. Not sure why there are so many bad reviews – I think the happy people aren’t busy writing good ones.

The staff is rude and seem to be bothered when checking in guests. Be carefull signing up as the membership has a lot of fine print. Can’t cancel easily and good luck with the management as they are not customer service driven.
They do have nice tanning beds and that is the only reason I haven’t canceled. Once edge opens up I will leave this poorly ran gym.

This gym is horrible. The gym is always dirty and nasty. Showers are full of mildew, locker rooms smell gross ²⁴⁄₇. Windows are filthy with finger prints. Staff is lazy and can careless, they would rather you cancel your membership than listen to your complaints. Do yourself a favor for the same money and hidden once a year maintenance fee you can join a much better gym like NYSC or The Edge, shop around be happier.

dirty, smelly locker rooms. broken equipment and over capacity in membership.

Let’s get this straight!!!
First I live in New York, so when I come here is because I’m in town for business and still need to get a workout in, if I lived in Danbury I would have this gym as a second membership just because of the perks.
This gym is excellent for cardio only! Weight training you’ll have to be creative… and the perks such as massage chairs, hydrolyzed massage and THAT AMAZING TANNING BED!!! which is the main reason why I’ve kept my membership.
I’ve been to other planet fitness in NY and honestly this CT location is the only one worth it.

I went in for a tour and right away management was rude and unwelcoming to me. As soon as that happened it gave me a bad impression of the place. I knew I wasnt going to sign up but took the tour. Very overcrowded. And whats up with the pizza and bagels? Not healthy. Planet fatness. You’ll go in skinny and come out looking like a planet. Also I hear they charge your credit card and if you decide to cancel its really hard to stop payment. They continue to charge your card. My friend had to battle to get his money back. A complete horror show. The colors they use for décor are a technicolor nightmare.

Other than the fact this gym is a bit out of my way, I have gone 3−5x/wk for a year and am totally satisfied! I wish the gym had legit group classes, but I guess for what we pay it makes sense that it doesn’t. It is very good if you are self directed, but in the end I actually switched to NYSC simply because it was closer to me and had classes. I like being motivated by other people and having an instructor is nice :)
I do miss the massage chairs, the hydro beds, and the free tanning :)

I used to like it here because it’s big and it was quiet in the afternoons. Now I can’t even get a machine, and if I do I have a line waiting for them.
The one thing that royally pisses me off is that NO ONE CLEANS THEIR MACHINE! Cardio equipment is one thing, but weight machines should be cleaned after use. I’ve complained a few times and no one does anything. It’s gross and I’ve stopped going because of it.
The staff just stands around the whole time, no one does a thing! I’ve walked in when they’re sitting on the counter or sitting in the massage chairs.
As others have said, they need a membership cap.

Worst gym ever, there is a homeless guy that walks the streets in danbury and he almost lives in the gym. He is crazy and his cloths smell terrible he never works out and is definitely crazy. Also the machines never work and when you think you have one the does it just turns off will your using it. The Wifi never works and neither does the elevator if your handicapped you will never get to the second floor.

Too crowded all the time. Poor maintenance of the facility. Not worth it. I’d rather spend more money for a gym I can actually use.

I joined this place when it first opened. First it was kind of crowded but clean. Now it’s filthy, disgusting and crowded. The bathrooms are gross. The people working at the desk could care less. Gross.

It’s a gym. I’ve never had an issue with parking or finding a machine to use. I go twice a week when I can’t get to my work gym. Maybe I go at weird times, but I’ve never had an issue with too many people. 10 bucks a month, can’t complain

I was pretty excited when I heard Danbury was finally getting a Planet Fitness, especially since it was being built so close to where I lived. Unfortunately, my experience here within the first week concluded that I would be staying with NYSC for a number of reasons.
First off, I came here twice to work out, both within about three days of each other. The line to just check in was outrageous, maybe 10+ people deep before my position, taking about 5 – 10 minutes just to check in. The worst part? Only one person from their staff was helping.
This place is packed. Even after my two visits, I’ve guested here just to come for some quick cardio (which honestly is the only positive part about this place) and it’s always difficult to find a treadmill/​bike. Even finding a parking spot is a huge battle. I’m surprised they haven’t capped their member limit yet, but then again, I’m not.
Coming from gyms like Club 24 and NYSC, I had high expectations for the men’s locker room since you’d think they’d be nice for how large the building was. They’re pretty… bland and cramped. For the amount of members that sign up, they should have at least compensated with more lockers. I mean c’mon, Club 24’s locker room is better and the company is definitely not as big or commercial as Planet Fitness.
I should have assumed Planet Fitness would follow the guidelines of «No Olympic lifting» since they stress that they don’t want their members intimidated by people who can actually lift, but really, not a single barbell? Really? I love squatting as much as the next guy, but there’s no way you’ll catch me doing it on a Smith machine. Oh yeah, and don’t grunt if you decide to use the Smith machine, you’ll get a warning or get get kicked out for being a «lunk.» What a joke.
Free pizza/​bagels once a month at a GYM. Need I say more?
Even the staff is a letdown. When I started my membership, I was told it was a no commitment deal and that I could cancel anytime I wanted, I just had to give a legitimate reason. I went to cancel it after my second visit just because of how much I wasn’t getting done while being there and they tried saying I couldn’t cancel. After about 10 minutes of arguing and talking to a manager I got it sorted out. I wrote down on the «reason for leaving line» that «NYSC was better.»
If this is the only gym in your price range and you’ll use it solely for cardio, go for it. Otherwise, don’t bother.

Great price, great location and the gym has what you need to get in a workout but there’s not much assistance using the machines. I like the express workout machines and they have cardio machines on both levels but it can get packed in the evenings and parking can also be difficult. It was great to have a place to work out while in I was in town, I appreciated that.

No parking, no lockers, no available treadmills, lines/​wait for most equipment. Horrible experience when busy, which is generally after 3pm it seems. 9,000 members later is the problem. They need to do something, like take over Pc Richards property!

Love this place. I have been to many gyms but this is the only gym that offers everything I am looking for. It is open 24 hours Monday through Friday, closes at 9:00 PM on Friday, Saturday and Sunday 7:00 AM-7:00 PM, hydromessage beds, message chairs, plenty of machines, two floors, nice locker rooms, weights, a 30 minute workout room, ab section, free trainers, guest privileges, and so much more. I live in New Milford so the drive isn’t too bad.

It’s cheap, convenient, and huge… BUT… The wifi never works, machines have been broken since day one, they are understaffed, dirty locker rooms and definitely do not monitor people cleaning their machines therfore would bet some health department could find disgusting stuff here. But it’s cheap so you get what you pay for!