MasterCuts

I have been getting my haircut for years with a barber in Salem. But it was a Monday and he was closed so I went to Mastercuts in the Liberty Tree Mall. I was not expecting much but I was pleasantly surprised. In fact I may have gotten my best haircut in years. Ariana cut my hair and she may have gotten herself a new loyal client. She was very friendly and fun to talk to. Overall a great and relaxing experience to go with a perfect mens haircut. The experience was so good that a review was earned. I don’t know about the other stylists but if you get the chance, go with Ariana!

Eric is an amazing stylist who has been cutting my 16-​yr old son’s hair for about a year now. Just wish I had found him sooner. We’ve tried so many places from barbers to female stylists over the years and Eric is the first one who really get it right. It’s out of the way to go to the mall, but, worth it to never be disappointed and then a great price and very flexible hours — even on Sunday afternoons.

Been coming here for a few years now. I’ve always received great haircuts there. Lynn is always so courteous and friendly. Great services and low prices — what more could I ask for…

I went into this salon browsing for hair products. There were two girls working, one cutting hair and the other at the front desk. None of them acknowledged I was there, so I left without making a purchase.

I came in thinking I was going to get a haircut, but ended up with a few hairs cut and learning something new about myself.
The «stylist», who according to the other «stylists» there, was super experienced and completely devoid of any fault, furiously raked my head over and over again with a comb until the pain was so intense I couldn’t physically endure it anymore. At last, I uttered an embattled croak of surrender. But it carried on indifferently.
I don’t know how much time elapsed from when I came in to when the haircut stopped, but it felt like an eternity. Looking up at myself in the mirror in front of me, I was horrified to see that the length of my hair had actually not changed. Instead, my hair lay flat in some areas and stuck out in others. At some point I may have expressed my displeasure with the result.
Luckily, there were a couple, more experienced «stylists» around. They came by to investigate and were able to narrow down the problem in no time. It was my scalp’s fault. It was so sensitive, you see, that it couldn’t withstand a simple haircut. Within that one moment, my whole life changed and my world came crashing down. I began to question my own existence. Every haircut I’ve ever gotten over the course of my 27 year life has been wrong. It’s not that my scalp was like any other average scalp, and the «stylist’s» technique a bit harsh, it was that all the other stylists, barbers, crackheads, and drunks, that I’ve ever let near my head with a pair of scissors and a comb have not been raking it hard enough. It all made so much more sense now. All those other haircuts I’ve gotten in the past never hurt before because they were done by slackers. And I happened to find myself, at that very moment, in the presence of real professionals at the top of their game who knew their shit. They persisted in their offers to continue cutting my hair; to which which I continually declined, no longer feeling worthy of their follicle shearing wisdom and masterfulness. My head felt swollen. Partly because my fragile, porcelain perception of haircuts had been battered to pieces and put on display in front of me. And partly because my fragile, porcelain head still hurt from the real professional work done onto it by the «stylist».
At any rate, they still felt compelled to charge me for the 20 – 30 some odd hairs that came off my head and now sullied the pristine floors of their otherwise empty establishment. I was charged the kids price of $ 7.00 instead of the usual $ 17.95 that adults have to pay. I was also given a handwritten card for a free haircut some other time, which, needless to say, I’m probably not going to use.
Anyway, I’m now $ 7.00 poorer and still need a haircut. But I thankfully still have my scalp and most of my hair. More importantly, I know what a real haircut should feel like, and that is priceless.

Lisa has been cutting my hair for over 5 years! She is highly recommended!
However i am a little upset that costs seem to continue to increase when the «image» of Mastercuts stays old school.

While in the mall yesterday I decided to give mastercuts a try. Gabby was the stylist who was going to cut my hair. She was super personable. I had a great time chatting with her. I told her I essentially wanted her haircut. It was modern and far different than my «mom» haircut that I’ve been rocking since my son was born.
She gave me exactly what I wanted. I’ve got an awesome length, fun layers and I feel so much more youthful. The price was hard to beat. I even added on a gloss treatment for only $ 10(what a steal). My grand total came to $ 45. I was highly impressed. They were awesome

Like the other reviewer, I used to go here and got a great cut. Then the person quit, and her replacement gave me a semi decent cut.
I went today and got my hair cut by a girl who basically warned me that she was really hung over. She looked at my hair maybe half the time, and spent the test talking to her coworkers. I don’t mind talking, but please at least look at the hair you are cutting!
She also dusted me off and had me stand up when we noticed she had forgotten to cut one of my sideburns. Nice.
Also, the cuts went up a few dollars in the scant year I’ve been going here. I’d rather now pay one or two more and get it cut at an actual salon now.

i know i paid like three dollars for a hair cut (okay, twelve), but i am so so so disappointed with this place.
i got two amazing hair cuts here with a girl named katie. she totally got me, we laughed, we chatted like old school bffs, and i looked/​felt like a million bucks. actually, one of her coworkers promised me that katie would give me a free hair cut before katie to agree to this, and even though she was pissed she was giving a free hair cut, she did a fantastic job on me. i ended up giving her a pretty hefty tip. that was the first time.
the second time, all i had to do was walk in and she knew exactly what to do and we had another super good time. i actually got cuts that lasted a very long time. they grew out so well that i went at least 8 weeks between the two. and then katie was gone.
i went in and they told me katie didn’t work there anymore and didn’t tell me anything else. i’m sure it’s some rule that they can’t give out that information, along with the fact that they want to keep business at their establishment. i get this. i just think maybe they should hire someone that friggin PAYS ATTENTION and DOES WHAT I SAY.
long story short, i had some other chick cut my hair. i didn’t catch her name, but i also don’t think they told me her name. nice. the girl who cut my hair the third time was looking away the whole time, just kind of snip-​snip-​snipping while listening to her coworkers’ conversations. she was definitely a listener because she barely spoke with me. this is fine, i guess, because if i can’t be bff with my stylist, i rather not make shitty chit chat. the only time we spoke was when she asked me THREE DIFFERENT TIMES «what was it that you wanted again?» and turned her head away every time i answered. i want my friggin hair cut, lady. oh, she joined in one conversation when her coworkers were talking about ET (as in, extra-​terrestrial) and she said, «ooh, i love ET!» i love getting a good hair cut. guess who’s shit out of luck today?!
to top it all off, i don’t even think she cut my hair. like, it was very obvious that i had longish hair with shoulder-​length layers and a side bang thing. like i said, katie was such an expert that she gave me a cut that grew out properly. this new lady did an AMAZING job with my side bangs but i’m really pretty sure she didn’t cut the rest of my hair. i think she maybe snipped off the ends of the long part of my hair but i am 99.9% sure my layers didn’t get touched.
i was SO HAPPY that i’d found a super cheap place to get my hair cut, in a mall no less, but i was even more thrilled to find a legitimately talented hair stylist. this always happens to me. it happened at a place in cambridge too.
the result is that i go to reflections by richard in salem now, and i see kristen. it’s super reasonably priced and it’s a great atmosphere, but i’m not reviewing them right now.
avoid mastercuts like the mf plague if you see a small, frail-​looking chick that barely talks. it seems like all the other girls in there are good at what they do but i was so mad at my third hair cut that i can’t justify giving this place more than 1 star. sorry to all the other girls, who have been nice to me in the past. i wish the other girls hadn’t been busy. sad. at least now i have reflections!