Enterprise Rent-A-Car

The good news was that we got a reasonable rate and pick up at the hotel. Now hear the rest of the story
Car rate started at 11:30 am. We were picked up late and it took until 1:45 pm to drive off the lot because
There was ³⁄₈ of a tank of gas… The check in took over an hour because the rep was trying to make us add coverage that we didn’t need.
Finally, the rep filled the tank, as it should have been any way. I have rented cars all over the world and have NEVER received a car with out a full tank of gas. I obviously have never been asked to fill an empty tank with 3/8.of gas! What a low ploy!!!
I am a mature woman (handicapped)with a young assistant. We didn’t need to ride around without a full tank of gas.
As it were, because of all the delays, we were late for our meeting in Cincinnati that started at 2 pm, since the ride took one and a half hours plus our hotel check in.
We dropped the unscathed car off at 11:30am.on the appointed day, although it was less than our purchased 24. hours of time that we drove off Enterprises’ lot. We sat in the Dayton airport hours earlier than needed. .
Need I say more?

Awesome customer service! This place is incredible!!! I was returning a car rented from a different location and the employees made this transition quick and easy… and all done with a smile. It is a small location and since I did not rent from here (only returned) I can not attest to their selection. What I can tell you is that the gentlemen that work here are some of the kindest, most professional men I have dealt with in a long time. They were genuinely nice and courteous. They drove me to work after I dropped off the vehicle and made it such a pleasant ride. I HIGHLY recommend this location. The customer service is second to none.