Glad to have found this affordable rental spot when I needed it. Staff was friendly and helpful and could help out last minute. Security was really important to me and I didn’t have any issues. I would recommend this spot to anyone needing storage.
Sarah T.
Rating des Ortes: 5 Sarasota, FL
The staff is friendly and efficient. The facility is clean and the move-in/move — out process, a breeze. Their prices are competetive… The best move in special you can find! They have new management in place since August 2014 who have properly trained employees and streamlined process/procedure. If you’re looking for storage in the Decatur area, Austin Drive is the place!
Kenneth G.
Rating des Ortes: 1 Atlanta, GA
I had rented a unit with these people and the unit itself was fine and reasonably priced. HOWEVER, when I moved out of the unit, I was told that I would that I would receive a refund for returning my lock and that they would pro-rate me and that I would get refunded for the rest of the month and was given a receipt saying that my refund would be $ 25 total. $ 10 for rent and $ 15 for the lock. I never received it and when I called I was told by the gentleman on the phone that I was misinformed and that they don’t pro-rate and refund would only be $ 15. Not so angry about the money as I am that this seems shady and that I was misinformed. Not a good way to do business!
Andrea F.
Rating des Ortes: 5 Atlanta, GA
These guys are great. I used them for about 11 months — no contract on how long you need to agree to using it, just give them a 10 day notice. I didn’t need my unit anymore, otherwise I would have gladly kept it! Anyway, very friendly, very real people. Helpful on the phone(would promptly call back if they missed my call), and nice in person. Even stayed open a little extra late one Sunday so we could drop off something(shhh, I didn’t tell you that). Anyway, I did a bunch of price comparison before hand, and no one could beat what they had to offer. Plus, the friendly neighborhood vibe is great. I live in Buckhead and it was well worth the drive to Decatur.