Clone Duplicating & Printing

I have done business with Shirley for years. In 2010 she helped me design unique wedding invitations that intrigued people to attend our wedding. I was having a bi-​cultural Nigerian and Western wedding and wanted to convey that in my invitations… we had a great attendance without having to call people re their attendance. Shirley was devoted and talented in helping me pull off this 250 guest wedding! She did the address labeling and place cards, wedding programs and the whole nine yards for a fair price. Over the years she has done every family Christmas card and always done a superb job. I think one year the outside vendor/​printer was a little late with our cards. Rufus personally walked the cards and a free address stamp to our home to make up for it! These folks are like family to us!

Zero minus stars. The WORST experience I’ve ever had with a local Del Mar business and the ABSOLUTELY WORSE customer service I’ve ever had. Shirley was at least competent and kind but when she was out sick and the British/​Irish? man tried to help he was so horribly rude and incompetent I finally walked out after him yelling at me. By the way, I was attempting to print funeral service programs for my mother. Who on earth is that rude to someone in that situation? That place deserves NO business and should go away. They clearly don’t care!

$ 2.50 to print 3 sentences on one page? No, thanks. I will go somewhere else. Hit or miss with nice employees.

I had my wedding invitations printed here, but definitely got more than just that. The customer service that was provided was above and beyond! I had gone into Paper Source I was way too overwhelmed and shocked by the $$$. Then, casually passing by one day, my mom and I walked into CLONE. I had seen this place for years and never knew they did wedding invitations. Undecided on what I really wanted, Shirley kindly took the time to show me binder after binder of ideas and helped me decide the look I wanted. After realizing nothing in the books really spoke to me, Shirley helped me design my own custom invitation. (SIDE NOTE: This is a service that elsewhere would cost hundreds) Shirley did this for no extra cost. She emailed me back and forth and was patient with every small detailed change I made. She gave great advice and you can really tell she loves what she does! We LOVED our invitations. They came out even better than I expected and the person to person service was so much better than dealing with online services where you don’t know what you are getting.
Overall: Affordable, great quality, amazing personal customer service. Definitely worth stopping by!!!

We had our wedding invitations done with Shirley. We fell in love with a card from her huge collection and she helped us with the typesetting, which was particularly needed since we were writing our invitations in two languages. She patiently went through several rounds of reviews to ensure we absolutely liked the final proofs.
We needed the cards ready by a certain date so that a family member would take the overseas cards with him. Unfortunately, the cards were delivered a day late as a result of a mistake by the publisher. Shirley offered to print a number of alternative cards (similar to the ones we had selected) at her store which we could send oversees. Both these cards and the actual cards (which we received the next day) came out absolutely beautiful.

I am so happy Leslie D. had such a lovely experience three years ago at Clone! Sadly, that was NOT mine! A tall, white haired grumpy fella with some sort of stuffy Britishesque accent practiced being the RUDEST MAN IN PRINTING! I think he needs no more practice; he is a pro! Whatever happened to the Golden Rule? He HAD to be the owner otherwise he would have already been fired!
Yes! I want to give my business to the local people, not the huge chains, but why the ugly attitude?
One little thought du jour… if you are SO fed up with the public, sell or close the place and RETIRE!
Terrible, terrible, TERRIBLE!!!
Can I leave NO star? This business is in the minus range!

Shirely and Clone Duplicating & Printing is absolutely amazing! Shirley assisted in creating my wedding invites. We went through books and selected the design. Within 24 hours I had a complimentary color proof. Shirley constantly updated me on the status of my invite. Approx. two weeks I had «the most beautiful «wedding invites. I would highly recommend Shirley and her company to anyone. I recently mailed out my invites and the phone calls, emails, facebook messages keep on coming in that my wedding invite is so beautiful. I wish I could download a sample of my invite to show everyone on this site. I will be a customer forever. I will be doing my napkins, menu, and thank you cards through Clone productions as well.
Shirley thank you again, you created a memorable experience for me and my fiancé. I just love them!!!

I had a wonderful experience there! We had our wedding invitations done with them and they were extremely helpful in every way. I would highly recommend Clone.

Horrible! Terrible quality machines resulting in poor quality reproductions (even on text), rude «service,» and a dirty environment to top it off. I went there because I was in the neighborhood and wanted to use a local business instead of a chain, but I won’t do that again.

If Unilocal had a ‘no stars’ rating, that would have been my first pick for Clone. I used Clone for what was to me one of my wife’s first anniversary presents. I spent time pouring over the sample books with Shirley and Rufus, the owners of Clone, to find beautiful custom stationary for my wife.
We agreed upon the style of the piece and the envelopes. I was never provided a sample of the initials that were to appear on the paper though (my mistake, I took them on their word.) I was informed from Shirley that my order was ready. She emailed, «There was not enough time to get the lining done. they usually need 10 working days … sorry about that — but they do look nice.»
I went to the store to look at the stationary. On my way down I was bummed that Clone did call me to let me know about the envelopes. They threw it in my lap, in an email, at the last moment. Upon arrival Shirley showed me the final product. I was shocked. It was terrible. The monogram looked like it was scribbled on by a two year old. And the paper didn’t match the envelopes. I knew right away I couldn’t give that to my wife. I asked Shirley if she would give that as a present to someone, and she said «No.»
In closing, Clone promised that in a 9 day turn around they would provide me with fantastic work. They failed miserably and tried to pass off shoddy work on me. Save yourself the time and money, take your business elsewhere.