Traviss Audio Video

Travis Audio Video talks up its local friendly service and it’s long history in the city. I’m amazed they’ve lasted this long. I called to ask a few questions about their products and services and was immediately put on a lengthy hold. When the salesman came back on the phone I began to ask him my questions (3 questions to be specific) and he wouldn’t let me finish asking a question before he attempted to answer which meant that in multiple cases he answered a question that I didn’t ask and wasn’t interested in. I asked him if he was a sales person there, his response «I’m Mr. Travis» I told him that he was being short with me and was going to lose a sale. He said I should come into the store, I said no thanks you’ve already lost this customer.
Mr Travis if you don’t answer product or service questions on the phone why not just have an answer machine take all your calls and tell people to come into the store because we don’t want to talk to potential customers unless they’re standing in front of us.
If the owner is like this on the phone why would I come into his store? Epic Fail, Do yourself a favor Mr. Travis and don’t answer the phone anymore, you’ll get more business.