Gigi’s Blossoms & Baskets

If I could give Gigi’s a –100 stars I would. I ordered flowers on Friday before noon. They were not delivered until Monday. I even paid for express delivery within 4 hours through an online company called Wesley Berry Flower Delivery Express. When I was notified that the flowers had been delivered by the receiving party she told me it was from Gigi’s. I called Gigi’s at 430 on Monday afternoon and got an answering machine. I received a voicemail back saying for me to call back and hopefully it’s before 5 and hopefully she can pick up the phone. Unprofessional. When the receiver sent me a picture of the flowers I was appalled. She got three wilted sprigs of snapdragons shoved in a clear vase with one plain bow tied around it. This is not what I ordered. I calked Wesley Berrys several times between Friday and Monday and I never received an email or call back as they stated they would. I NEVER received a call from Gigi’s to apologize for the late delivery. It was for someone’s birthday. It was moot on Monday. UNPROFESSIONAL. I will never use Wesley Berry Flower Delivery Express or Gigi’s ever again. Needless to say I am disputing the $ 48.45 charge to my bank account. The flowers were only $ 9.99 the express delivery $ 5.99. There was a $ 19.99 service charge!!! WHAT SERVICE I ASK??? If the charges aren’t refunded the Better Business Bureau will definitely be getting a complaint filed against both parties.

I love supporting local family businesses so I was delighted to find Gigi’s Blossom’s. They provided gorgeous floral arrangements for a recent luncheon that I sponsored and everyone was talking about the flowers! It was a pleasure doing business with the owner, Jeanine. She really went above and beyond… The customer service was outstanding. I will be calling them again and again!

So it was a Valentine’s Day bouquet, which I know is a heavy time for floral arrangements and shortages may occur, but I could not believe the drastic difference from what was pictured online to what was delivered.
I am pretty sure they ran out to jewel, picked up a $ 9.99 bunch and threw them in a vase.
The color of the arrangement was wrong (I ordered orange and received pink), the style of the arrangement was sloppy (the flowers were just stuck in the vase completely hap-​hazard, whereas the image on the website had cleanly trimmed stems, a very short vase and a very tight ball of flowers) and they totally skimped on the flowers (pictured on the website was 3 large roses, 6 tea rose, 8 –10 chrysanthemums, 2 carnations and some greens. i received 2 large roses, 1 chrysanthemum, 6carnations and some greens).
Extremely disappointing.