Diamond Bar Cleaners

BEST CLEANERS IN L.A. AND O.C. ( Unilocal won’t post this review because it doesn’t help their bottomline).
If I could give this place 10 stars I would!
I’ve been coming here for 20 years and would never
take my clothing to anywhere else.
Their alteration services are the best in LA and OC. I know,
I am a seamstress and very picky.
This cleaners is not for penny pinchers. It’s a cleaners
for people with nice clothing who can pay for it.
It’s a little bit higher than other cleaners, but for some
cheapskates they want everything for $ 1.25.
When I first started coming here back in 1986, my clothes
would come out better than when I dropped them off.
I found out from the owners in 1986, and who still run this place,
that they started in Beverly Hills servicing and cleaning
high-​end designer fabrics like leather, silk, furs, gowns, etc.
That is the quality that you are paying for and can expect.

Came here for the first time the other day and for first timers they give a $ 5 discount which is nice. Clothes were ready and packaged for pick up on time and service was okay. Only complaint I have is that I thought it was a bit expensive and when I dropped off my clothes, I asked the assistant how much each item was and she ignored my question, so I only knew how much it all was once she printed my invoice… I would say come here if you are in a fix and need dry cleaning asap, otherwise maybe explore your other options in the area!

LOVE, LOVE this place. I have tried several places but this place is awesome. I am extremely happy and satisfied with their work. Excellent customer service and very cordial and friendly. They deliver your goods at the time you need them. I highly recommend this place. Will not go anywhere else.

I have tried about 6 places before coming here. It is the only one in the area that has it’s own green plant so they are never late with items!!!
I am always on the go so it is very important they are on time and they are great.
Also, owner and staffs are all friendly and willing to help.
I wouldn’t go anywhere else.

This is a great place where you can drop your clothes and have it done the same day without extra charge. They also do free sewing and button replace at no charge. Great service and great job.

AVOID THIS PLACE AT ALL COSTS!
As all dry cleaners do, they checked ALL of my clothing before they took everything in. They even noticed a sweater had some damage and asked if I wanted to get it repaired with extra charges, which I agreed to.
After I picked up my clothes, I came home only to realize that my 100% silk Tory Burch blouse was DAMAGED. I immediately took it back, only to be confronted by an absolutely rude owner who insisted that there was nothing he could do, and there was no way the damage was done by his machines. THERE ARE RIPS AND STAINS! (See pictures)
SO RUDE AND UNSYMPATHETIC! HORRID EXPERIENCE.

I dropped off my laundry and was told that the charge per dress shirt was $ 1.75, so you can imagine my surprise when I was charged $ 4.00 per shirt. When queried, the owner said that since my shirts were slim cut there is a surcharge of $ 2.25 per shirt. I immediately picked up the items that I had planned on dropping off and expressed my displeasure with her fraudulent charges which she shrugged off… I will never return and will tell everyone I know (been a Diamond Bar resident since 1967) that I feel duped and ripped off by this business. Do not use this cleaner unless you want them to arbitrarily charge you based upon the cut of your clothing!!!

I’ve been coming here for years. I like the staff because they remember you and they are friendly. Beware of the owner! She is not like most owners. She has bad customer service and just points at her signs that warn you about how they are not reliable if the dry cleaning tears your clothes or comes out missing a button etc. Her staff is much more understanding, helpful and accommodating than her! This cleaners is not cheap either! After 5+ years I am going to take my business somewhere else. I don’t appreciate the owner being rude to loyal customers. I spend over $ 100 on dry cleaning a month and I have gotten my boyfriend and brothers to take their dry cleaning there as well, but now we are all going to take our business elsewhere. She needs to learn to be a nicer old lady!

4.5 stars
I have been using this cleaners for about 3 years and have never had a problem. The staff is friendly– they always smile when I come in and ask after the family. The clothes are cleaned well; I’ve also had several items altered and all turned out well. I would recommend this cleaners to a friend.

I’ve been using this place for close distance and I found out that I’ve been ripped off for many years! I am mad! The owner is sooo rude too!
DO NOT USE THIS PLACE!!!
They charge you almost double compare to other average cleaners!

This place is horrible, high prices, rude owner, poor service. They lost several pieces of expensive clothes, and I finally got fed up and stopped my check. The owner called and harassed me repeatedly, I told her I’d be happy to pay her when she reimbursed me for all of the items she lost (which was well over the cost of the check I stopped). She screamed and hung up — never to be heard from again.